AT&T CL82450 user manual About the answering system, Answering system and voicemail

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Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system

and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering

system messages and voicemail messages are separate. 10:21 10/15

AM

Each alerts you to new messages differently.

If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Answering system new message indication

The message window on the telephone base flashes and shows on the handset when there are new answering system messages.

To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 43).

NOTE: After reviewing new message(s), the number of old message(s) appears on the message window.

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Contents User’s manual Congratulations Parts checklist Table of contents Index Quick reference guide handset QCID/-VOLUMEMain menu Delete Quick reference guide telephone baseAvoid placing the telephone base too close to InstallationTelephone base and charger installation Telephone base installationCharger installation Battery installation and charging Battery indicators Battery status ActionStep Charge light Step Tabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationHandset settings Ringer volumeRinger tone To manually turn off the new voicemail indicators Voicemail visual message waiting indicatorLCD language Clear voicemail indicationSet date/time Key toneUse caller ID to automatically set date and time To set the dial mode on a cordless handset Dial modeHome area code To set the home area code on a cordless handsetExiting the menu WebsiteAnnouncement Answering system settingsTo play your current outgoing announcement To record a new outgoing announcementUsing a handset Using the telephone baseTo delete your outgoing announcement Answer on/offCall screening To change the settingNumber of rings To set the number of ringsTo change the remote access code Remote access codeMessage alert tone Making, answering, and ending calls Speakerphone Handset operationTo redial a number To delete a numberEqualizer Options while on calls To access the redial list while on a call To access the caller ID history call log while on a callChain dialing Temporary tone dialingHandset locator Multiple handset useTo start the paging tone To stop the paging toneAnswer an incoming call during an intercom call IntercomCall transfer using intercom About the directory Shared directoryCapacity To create a new directory entry Create directory entriesDial key To edit an entry onSearch directory Review directoryTo review directory entries To search by nameDisplay dial To dial, delete or edit entriesTo delete an entry To edit an entryInformation about caller ID with call waiting About caller IDMissed new calls indicator Caller ID historyHow the caller ID history call log works Memory match Caller ID operationTo review the caller ID history Not available at this timeView dialing options Dial a call log entryDelete entries Save a call log entry to the directory On-screen Reason Message Reasons for missing caller ID informationAbout the answering system Answering system and voicemailAnswering system new message indication Message capacity Voice promptsCall screening at the telephone base Call intercept Base ringerTemporarily turning off the message alert tone Message playback When messages are playing on the telephone baseTo listen to messages at the telephone base To listen to messages on a cordless handsetTo delete all old messages When messages are playing on the handsetTo delete all old messages on the telephone base To delete all old messages on the handsetRecording and playing memos To record a memoTo play back a memo Message counter displays Base message counter displaysRemote access Remote commandsTo remotely reach your answering system Remote access To register a handset to your telephone base Adding and registering handsetsHandset Locator button Deregistering a handsetScreen icons Alert tones and lightsHandset alert tones Telephone base tonesUSE LightsScreen display messages Handset display screen messagesHandset display screen messages My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outBatteries do not hold a charge My cordless handset isn’t performing normallyExperience poor sound quality when using the speakerphone Hear other calls while using my phoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset Charge light is off or blinking System does not receive caller ID when on a callMy caller ID isn’t working Incomplete messagesSystem does not respond to remote commands System does not answer after the correct number of ringsSystem does not record messages Cannot retrieve voicemail messages Outgoing announcement is not clearCommon cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Precautions for users of implanted cardiac pacemakersPacemaker patients Especially about telephone answering systemsIndustry Canada FCC Part 68 and ActaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? Other limitations How do you get warranty service?Operation Operating time Technical specificationsDect 6.0 digital technology Telephone operating rangeIndex Index Action Remote command Remote access wallet card