Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on its
and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s
system messages and voicemail messages are separate. 10:21 10/15
AM
Each alerts you to new messages differently.
If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your
Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Answering system new message indication
The message window on the telephone base flashes and shows on the handset when there are new answering system messages.
To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 43).
NOTE: After reviewing new message(s), the number of old message(s) appears on the message window.
40