AT&T CL82450 user manual Outgoing announcement is not clear, Cannot retrieve voicemail messages

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Appendix

Troubleshooting

System announces, “Time and day not set.”

• You need to reset the system clock (page 12).

Outgoing announcement is not clear.

•When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset.

•Make sure there is no background noise (TV, music, etc.) while recording.

New voicemail and shows on the handset display, and I don’t know why.

•Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the handset display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 40). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

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Contents User’s manual Congratulations Parts checklist Table of contents Index QCID/-VOLUME Quick reference guide handsetMain menu Quick reference guide telephone base DeleteInstallation Avoid placing the telephone base too close toTelephone base and charger installation Telephone base installationCharger installation Battery installation and charging Battery indicators Battery status ActionStep Charge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onHandset settings Ringer volumeRinger tone LCD language Voicemail visual message waiting indicatorTo manually turn off the new voicemail indicators Clear voicemail indicationKey tone Set date/timeUse caller ID to automatically set date and time Home area code Dial modeTo set the dial mode on a cordless handset To set the home area code on a cordless handsetWebsite Exiting the menuTo play your current outgoing announcement Answering system settingsAnnouncement To record a new outgoing announcementTo delete your outgoing announcement Using the telephone baseUsing a handset Answer on/offNumber of rings To change the settingCall screening To set the number of ringsRemote access code To change the remote access codeMessage alert tone Making, answering, and ending calls To redial a number Handset operationSpeakerphone To delete a numberEqualizer Options while on calls Chain dialing To access the caller ID history call log while on a callTo access the redial list while on a call Temporary tone dialingTo start the paging tone Multiple handset useHandset locator To stop the paging toneIntercom Answer an incoming call during an intercom callCall transfer using intercom About the directory Shared directoryCapacity Create directory entries To create a new directory entryTo edit an entry on Dial keyTo review directory entries Review directorySearch directory To search by nameTo delete an entry To dial, delete or edit entriesDisplay dial To edit an entryAbout caller ID Information about caller ID with call waitingMissed new calls indicator Caller ID historyHow the caller ID history call log works To review the caller ID history Caller ID operationMemory match Not available at this timeView dialing options Dial a call log entryDelete entries Save a call log entry to the directory Reasons for missing caller ID information On-screen Reason MessageAbout the answering system Answering system and voicemailAnswering system new message indication Message capacity Voice promptsCall screening at the telephone base Call intercept Base ringerTemporarily turning off the message alert tone To listen to messages at the telephone base When messages are playing on the telephone baseMessage playback To listen to messages on a cordless handsetTo delete all old messages on the telephone base When messages are playing on the handsetTo delete all old messages To delete all old messages on the handsetRecording and playing memos To record a memoTo play back a memo Base message counter displays Message counter displaysRemote access Remote commandsTo remotely reach your answering system Remote access Adding and registering handsets To register a handset to your telephone baseDeregistering a handset Handset Locator buttonHandset alert tones Alert tones and lightsScreen icons Telephone base tonesLights USEHandset display screen messages Screen display messagesHandset display screen messages Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeExperience poor sound quality when using the speakerphone Hear other calls while using my phoneMy cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off or blinking Incomplete messagesSystem does not respond to remote commands System does not answer after the correct number of ringsSystem does not record messages Outgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationPacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about cordless telephones Especially about telephone answering systemsFCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsOperation Operating time Telephone operating rangeIndex Index Remote access wallet card Action Remote command