AT&T E5939B, E5938B user manual Get noise

Appendix

Troubleshooting

I get noise,	• Other cordless phones and 802.11 wireless routers that are
static, or	used for home computer networks also use internal radios to
weak signal	communicate. The radios may interfere with one another. You
even when I’m	can improve the performance of your cordless phones and your
near the base.	router by:
	a. positioning your new phone as far away as possible from
	any other existing cordless telephone system that is already
	installed in your home to avoid the two systems from interfering
	with each other.
	b. positioning your telephone base as far as possible from your
	router, computer or any other computer devices.
	c. selecting channels 4 through 10 for your router (refer to your
	router’s user’s manual for more information).
	• Other electronic products can cause interference to your cord-
	less phone. Try installing your phone as far away from the fol-
	lowing electronic devices as possible: wireless routers, radios,
	radio towers, pager towers, cell phones, intercoms, room moni-
	tors, televisions, personal computers, kitchen appliances and
	other cordless phones.
	• Microwaves operate on the same frequency as your phone. It is
	normal to experience static on your phone while the microwave
	oven is operating. Do not install this phone in the same outlet or
	near a microwave oven.
	• If your phone is plugged in with a modem or a surge protec-
	tor, plug the phone (or modem/surge protector) into a different
	location. If this solves the problem, re-locate your phone or
	modem farther apart from one another, or use a different surge
	protector.
	• Relocate your phone to a higher location. The phone will likely
	have better reception when not installed in a low area.
	• If the other phones in your home are having the same problem,
	the problem is in your wiring or local service. Contact your local
	telephone company (charges may apply).
	• If you subscribe to DSL service and if you hear noise during
	conversations and/or your caller ID features are not functioning
	properly, install a DSL filter to the telephone line between the
	telephone base and the telephone line jack. Contact your DSL
	provider to obtain a DSL filter.

I hear other calls while using my phone.

•Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

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