AT&T E5938B, E5939B user manual Troubleshooting

Page 53

Appendix

Troubleshooting

I hear noise in • Make sure the power cord is plugged in securely. the cordless

handset, and none of the keys or but- tons work.

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operat- ing range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as pos- sible from electronic devices such as wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room moni- tors, televisions, personal computers, kitchen appliances and other cordless phones.

Your line cord might be malfunctioning. Try installing a new line cord.

Re-install the battery pack, and place cordless handset in the base cradle.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

49

Image 53
Contents GHz Cordless Telephone/Answering System E5917/E5938B/ E5939B Need HELP? Information about caller ID with call waiting Add new handsets to make your phone more versatile see SeeTable of contents Cordless handset Quick reference guideTelephone base Parts checklist for E5917 Parts checklist for E5938B Parts checklist for E5939B Telephone operating range Before you beginAbout caller identification Telephone base installation Battery installation & charging Wall mounting Belt clip & optional headset Install belt clip as shown below if desiredLast number redial Making and answering callsHands-free speakerphone calls Handset locator Basic base operationOptions while on calls Handset and Base Volume controlCall waiting Three-way conference callsTemporary tone dialing MuteTemporary ringer silencing Handling incoming calls Intercom callsIntercom calls Call forward Call forwardCall transfer Call transferRinger volume Handset settingsRinger tone Key toneDial type LanguageClear voice mail indication Base settings Memory capacity Timeouts and error messagesShared directory To enter a name New directory entriesTo create a new directory entry Storing the entry To browse through the directory Directory searchTo search by name Viewing long numbersTo change an entry To dial a displayed numberTo delete an entry How caller ID works Shared caller ID logAbout names To review the call log To review the call logTo return a call ExampleTo review the call log Message capacity Answering system operationTo check day and time Day and time announcementsTo set day and time To delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement To turn announcement only on or off Announcement only modeSetup Changing feature optionsAnnouncements Message playbackOptions during playback To delete all old messagesTo play back a memo To record a memoMessage counter displays Message counter displaysStop Remote accessHelp menu Indicator lights Screen icons, indicator lights & tonesScreen icons & alert tones Handset alert tonesScreen display messages Handset display screen messagesHandset with a low battery has been To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetAt all TroubleshootingConnecting Get noise Troubleshooting Charge light is off CL flashes System does Important safety instructions Especially about cordless telephone Especially about telephone answering systems Pacemaker patientsFCC Part 68 and Acta FCC Part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote access wallet card