Motorola 6816101H01-A service manual After Warranty Period, Piece Parts, Technical Support

Page 14

1-2

Warranty and Service Support

2.2After Warranty Period

NOTE For service technicians in the Latin America Countries Region

After Warranty Period claims in the Latin America Countries region are handled through the Motorola Authorized Service Provider (SAM) Network. To find the nearest SAM, please go to Motorola Resource Center in Motorola Online at https://businessonline.motorola.com/ .

After the Warranty period, Motorola continues to support its products in two ways.

1.Motorola's Managed Technical Services (MTS) offers a repair service to both end users and dealers at competitive prices.

2.MTS supplies individual parts and modules that can be purchased by dealers who are techni- cally capable of performing fault analysis and repair.

2.3Piece Parts

NOTE For service technicians in the Latin America Countries Region

All part orders should be directed to your local Parts Distributors.

Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola part number is assigned to the part, it is available from Motorola‟s Managed Technical Services (MTS). If no part number is assigned, the part is not normally available from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable parts are available for that kit or assembly.

All orders for parts/information should include the complete Motorola identification number. All part orders should be directed to your local MTS office. Please refer to your latest price pages.

2.4Technical Support

NOTE For service technicians in the Latin America Countries Region

For Technical Support in the Latin America Countries Region, please open a case using the "Contact Us" feature within Motorola Online at https://businessonline.motorola.com/ .

Technical support is available to assist the dealer/distributor in resolving any malfunction which may be encountered. Initial contact should be by telephone wherever possible. When contacting Motorola Technical Support, be prepared to provide the product model number and the unit‟s serial number.

2.5Further Assistance From Motorola

You can also contact the Customer Help Desk through the following web address: http://www.motorola.com/governmentandenterprise/contactus

NOTE Only Motorola Service Centers or Approved Motorola Service Dealers can perform these functions. Any tampering by non-authorized Motorola Service Centers voids the warranty of your radio. To find out more about Motorola and its approved Service Centers, please visit http://www.motorola.com/governmentandenterprise/public/functions/home/home.aspx

Page 13 Page 15
Image 14
Page 13 Page 15
Contents Mag One by Motorola Radio Series Computer Software Copyrights Document History Page Safety Information Federal Communication Commission FCC RegulationsCompliance with RF Exposure Standards GuidelinesElectromagnetic Interference/Compatibility Other Medical Devices Operational WarningsHearing Aids Use of communication devices while drivingOperational Cautions for Intrinsic Safe Equipment Operational CautionsIntrinsically Safe Radio Information Do Not Substitute Options or Accessories RepairTable of Contents Radio Programming Glossary of TermsIntroduction Warranty and Service SupportWarranty Period and Return Instructions Scope of ManualTechnical Support After Warranty PeriodPiece Parts Further Assistance From MotorolaRadio Model Information Unit LevelRadio Features CPSCleaning Procedures MaintenancePreventive Maintenance IntroductionSafe Handling of Cmos and Ldmos Devices Repair Procedures and Techniques General Disassembling and Reassembling the Radio General Front Cover from Chassis Disassembly Radio Disassembly DetailedRadio Disassembly Detailed Speaker Wire Radio Disassembly Detailed PC Board Reassembly Radio Reassembly DetailedPC Board Disassembly Chassis and Front Cover Reassembly Radio Reassembly Detailed Speaker Connector Reference Mechanical View and Parts ListExploded View and Parts List Part Name QtyReference Part Name Qty Reference Part Name Qty PMNN4071RC PMUD2221ADescription Application Service AidsMotorola Part Programming Cable PMDN4043R Motorola Description Characteristics ApplicationTest Equipment Cloning Cable PMDN4060R otes Test Box PMDN4040RRadio Tuning Hardware Tuning Setup and Procedure Tuning FrequencyGround Contact Finger R425 R426 R216 FL701 R215 TP1 Subtone Level 42 ± 0.02kHz 96 ± 0.02kHz R425 R426 C722 Page Radio Programming Programming Your RadioCPS Programming Kit NumberFactory Reset CPS Programming SetupFactory Reset Accessories Publications Audio AccessoriesService Kits Model Description Model Chart and Test SpecificationVHF Band 1 Information 136-150 MHz A8 136-150 MHz VHF LAH84JDC8AA4ANTransmitter SpecificationsGeneral ReceiverVHF Band 2 Information 150 174 MHz A8 150-174 MHz VHF LAH84KDC8AA4ANSpecifications UHF Band 1 Information 403-425MHz A8 403-425 MHz UHF LAH84QCC8AA4ANUHF UHF Band 2 Information 450 470MHz A8 450-470 MHz UHF Specifications PMAE4028A UHF Band 4 Information 490 512 MHz A8 490-512 MHz UHFLAH84TCC8AA4AN Specifications Term Definition ResetGlossary of Terms PLLUHF ROMTPL VHF
Top Page Image Contents