Nortel Networks manual Customizing Your SoundPoint IP 550 Desktop Phone

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Customizing Your SoundPoint® IP 550 Desktop Phone

You can customize your SoundPoint IP 550 desktop phone by adjusting the setting for time and date, display contrast, and ring type, for example. You can add contacts to the phone’s directory manually or from call lists. You can handle incoming calls from different contacts in different ways.

This chapter provides basic operating instructions for customizing your SoundPoint IP 550 phone. This chapter contains:

•Configuring Basic Settings

•Managing Call Lists

•Managing Contacts

•Managing Incoming Calls

Some customizations of your SoundPoint IP 550 phone are performed by your system administrator. These include:

•Supporting Multiple Lines

•Supporting Multiple Line Keys Per Line

•Supporting Shared Lines

To read about the phone’s basic features, refer to Using the Basic Features of Your SoundPoint® IP 550 Desktop Phone on page 3-1. To read about the phone’s advanced features, refer to Using the Advanced Features of Your SoundPoint® IP 550 Desktop Phone on page 4-1.

If you require additional information or assistance with your new phone, contact your system administrator.

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Copyright Notice DisclaimerChanges to This Guide About This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Assembling Your SoundPoint IP 550 Desktop Phone AC Power Connecting the Handset and Optional Headset Attaching the Base Snap them together to lock the base to the phone Registering Your SoundPoint IP 550 Desktop Phone Description Features of Your SoundPoint IP 550 Desktop PhoneDescription Speaker For ringer and hands-free audio Output Soft Keys Icon Description Before You Use Your SoundPoint IP 550 Desktop Phone Using the Navigation KeysUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Changing the Appearance of Time and Date Configuring Basic SettingsChanging the Display Contrast Select Settings Basic ContrastChanging the Backlight Intensity Select Settings Basic Backlight IntensitySelect Maximum Intensity Select Backlight On IntensitySelect Backlight Idle Intensity Select Settings Basic Preferences Headset... Headset Memory Enabling the Headset Memory ModeSelecting the Ring Type Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Ring Type Changing the Language Select Settings Basic Preferences LanguageChaning the Graphic Display Background Select Settings Basic Preferences BackgroundsMuting the Microphone Adjusting the VolumeManaging Call Lists Managing Contacts Select Contact Directory Adding ContactsAdding Contacts From Call Lists Select Corporate Directory Editing Contacts Placing Calls to Contacts Deleting ContactsSearching for Contacts Search for the contact in one of the following ways Distinguishing Calls Managing Incoming CallsDiverting Calls Rejecting CallsSupporting Multiple Lines System CustomizationsSupporting Multiple Line Keys Per Line Your SoundPoint IP 550 supports shared lines Supporting Shared LinesUser Guide SoundPoint IP 550 Phone Page Placing Calls To place a call using the handset Answering Calls Do Not Disturb key again To answer a call using Hands-Free Speakerphone modeAnswering When in Another Call Ending Calls Placing Calls on Hold Redialing NumbersHosting Conference Calls Call the first party Setting Up Conference CallsConference similar to this one will now exist Managing Conference Calls System administrator Adding Parties to Conference Calls To add a party to a conference call using the Join soft key Ending Conference Calls Transferring CallsJoining Conferences Splitting Conference CallsRefer to Performing a Consulative Transfer on Performing a Blind Transfer Forwarding Calls AdministratorURL or IP address, refer to Placing Calls on Enabling Do Not Disturb Assigning Speed Dial Keys To add or edit a speed dial index for an existing contact To assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone Select Features Messages Instant Messages Using Text MessagingDo one of the following Press . Select Instant Messages Select Features Presence My Status Using Buddy ListsPresence Settings Managing Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List Restarting Your Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Check status of Handset, Headset if Contrast on DisplaysAudio Testing Phone HardwareGoverning Law Service AgreementsExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralRussian Compliance Safety and Compliance CE and Vcci MarkIndex SymbolsUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index