Nortel Networks 550 manual Using Text Messaging, Select Features Messages Instant Messages

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Using the Advanced Features of Your SoundPoint® IP 550 Desktop Phone

Your phone can display two call appearances at one time. If more than two calls are taking place on the same line, a counter displays on the display. Use the down arrow to access additional calls, or “appearances”.

To place an additional call on the same line, place the active call on hold, and then press the New Call soft key.

Using Text Messaging

You can send and receive text messages using your phone. SIP Instant (Text) Messaging is supported in real-time. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and, optionally, a visual notification on the graphic display.

Note	The text messaging feature is an optional feature and may not be supported on
	your particular system. If it is supported, screen options may vary with your
	application. Text messaging may be accessible with a single key press. For more
	information, contact your system administrator.

To read text messages:

1.Do one of the following steps:

—Press . Select Instant Messages.

—Press .

Select Features > Messages > Instant Messages.

—Press the InstMsg soft key.

2.(Optional.) If multiple lines are configured on your phone, select from

which line messages are to be retrieved from the list using and

.

Messages appear first to last in sent order.

3.(Optional.) Do one of the following:

—Press the Next or Prev soft keys to cycle through messages in order.

—Press the More soft key to access the Delete, Reply, and New soft keys.

4.Press to return to the idle display.

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Copyright Notice DisclaimerChanges to This Guide About This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Assembling Your SoundPoint IP 550 Desktop Phone AC Power Connecting the Handset and Optional Headset Attaching the Base Snap them together to lock the base to the phone Registering Your SoundPoint IP 550 Desktop Phone Description Features of Your SoundPoint IP 550 Desktop PhoneDescription Speaker For ringer and hands-free audio Output Soft Keys Icon Description Before You Use Your SoundPoint IP 550 Desktop Phone Using the Navigation KeysUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Changing the Appearance of Time and Date Configuring Basic SettingsChanging the Display Contrast Select Settings Basic ContrastChanging the Backlight Intensity Select Settings Basic Backlight IntensitySelect Backlight On Intensity Select Backlight Idle IntensitySelect Maximum Intensity Select Settings Basic Preferences Headset... Headset Memory Enabling the Headset Memory ModeSelecting the Correct Headset for Electronic Hookswitch Select Settings Basic Ring TypeSelecting the Ring Type Changing the Language Select Settings Basic Preferences LanguageChaning the Graphic Display Background Select Settings Basic Preferences BackgroundsAdjusting the Volume Managing Call ListsMuting the Microphone Managing Contacts Select Contact Directory Adding ContactsAdding Contacts From Call Lists Select Corporate Directory Editing Contacts Placing Calls to Contacts Deleting ContactsSearching for Contacts Search for the contact in one of the following ways Distinguishing Calls Managing Incoming CallsDiverting Calls Rejecting CallsSupporting Multiple Lines System CustomizationsSupporting Multiple Line Keys Per Line Your SoundPoint IP 550 supports shared lines Supporting Shared LinesUser Guide SoundPoint IP 550 Phone Page Placing Calls To place a call using the handset Answering Calls Do Not Disturb key again To answer a call using Hands-Free Speakerphone modeAnswering When in Another Call Ending Calls Placing Calls on Hold Redialing NumbersHosting Conference Calls Call the first party Setting Up Conference CallsConference similar to this one will now exist Managing Conference Calls System administrator Adding Parties to Conference Calls To add a party to a conference call using the Join soft key Ending Conference Calls Transferring CallsJoining Conferences Splitting Conference CallsRefer to Performing a Consulative Transfer on Performing a Blind Transfer Forwarding Calls AdministratorURL or IP address, refer to Placing Calls on Enabling Do Not Disturb Assigning Speed Dial Keys To add or edit a speed dial index for an existing contact To assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone Select Features Messages Instant Messages Using Text MessagingDo one of the following Press . Select Instant Messages Using Buddy Lists Presence SettingsSelect Features Presence My Status Managing Buddies Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Live Communications Server Restarting Your Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Check status of Handset, Headset if Contrast on DisplaysAudio Testing Phone HardwareGoverning Law Service AgreementsPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralRussian Compliance Safety and Compliance CE and Vcci MarkIndex SymbolsUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index