Nortel Networks 550 manual Power and Startup, Symptom Problem Corrective Action

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User Guide SoundPoint IP 550 Phone

Power and Startup

Symptom	Problem	Corrective Action

There are power issues.	The SoundPoint IP 550 phone	Do one of the following:
	has no power.	• Verify that no lights appear on the
		phone when it is powered up.
		• Check if the phone is properly plugged
		into a functional AC outlet.
		• Make sure that the phone isn't
		plugged into a plug controlled by a
		light switch that is off.
		• If the phone is plugged into a power
		strip, try plugging it directly into a wall
		outlet instead.
		• Try the phone in another room where
		the electricity is known to be working
		on a particular outlet.

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Disclaimer Copyright NoticeAbout This Guide Changes to This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Assembling Your SoundPoint IP 550 Desktop Phone AC Power Connecting the Handset and Optional Headset Attaching the Base Snap them together to lock the base to the phone Registering Your SoundPoint IP 550 Desktop Phone Features of Your SoundPoint IP 550 Desktop Phone DescriptionDescription Speaker For ringer and hands-free audio Output Soft Keys Icon Description Using the Navigation Keys Before You Use Your SoundPoint IP 550 Desktop PhoneUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Configuring Basic Settings Changing the Appearance of Time and DateSelect Settings Basic Contrast Changing the Display ContrastSelect Settings Basic Backlight Intensity Changing the Backlight IntensitySelect Backlight Idle Intensity Select Backlight On IntensitySelect Maximum Intensity Enabling the Headset Memory Mode Select Settings Basic Preferences Headset... Headset MemorySelect Settings Basic Ring Type Selecting the Correct Headset for Electronic HookswitchSelecting the Ring Type Select Settings Basic Preferences Language Changing the LanguageSelect Settings Basic Preferences Backgrounds Chaning the Graphic Display BackgroundManaging Call Lists Adjusting the VolumeMuting the Microphone Managing Contacts Adding Contacts Select Contact DirectoryAdding Contacts From Call Lists Select Corporate Directory Editing Contacts Deleting Contacts Placing Calls to ContactsSearching for Contacts Search for the contact in one of the following ways Managing Incoming Calls Distinguishing CallsRejecting Calls Diverting CallsSystem Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines Your SoundPoint IP 550 supports shared linesUser Guide SoundPoint IP 550 Phone Page Placing Calls To place a call using the handset Answering Calls To answer a call using Hands-Free Speakerphone mode Do Not Disturb key againAnswering When in Another Call Ending Calls Redialing Numbers Placing Calls on HoldHosting Conference Calls Setting Up Conference Calls Call the first partyConference similar to this one will now exist Managing Conference Calls System administrator Adding Parties to Conference Calls To add a party to a conference call using the Join soft key Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsRefer to Performing a Consulative Transfer on Performing a Blind Transfer Administrator Forwarding CallsURL or IP address, refer to Placing Calls on Enabling Do Not Disturb Assigning Speed Dial Keys To add or edit a speed dial index for an existing contact To assign a new speed dial key Using Voice Mail User Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone Using Text Messaging Select Features Messages Instant MessagesDo one of the following Press . Select Instant Messages Presence Settings Using Buddy ListsSelect Features Presence My Status Managing Buddies Select Features Presence Buddy Status Privacy List Select Features Presence Buddy Status Integrating With Microsoft Live Communications Server Restarting Your Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Check status of Handset, Headset if Displays Contrast onTesting Phone Hardware AudioService Agreements Governing LawWarranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Russian ComplianceSymbols IndexUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index