Nortel Networks ICS 4.1 manual Auto Attendant greetings, Feature, Fax DN None

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Auto Attendant greetings

Note: Programmable prompts/customized greetings are only available with the CICS 4.1 Standard Software, I-RAD enabled, Auto Attendant with programmable prompts configuration.

 

Auto att. grtngs

 

User-recorded or pre-recorded greeting

Source

Used by

 

(greeting)

 

 

 

feature

 

 

 

 

 

 

 

 

A

 

 

User

SA

 

(Company greeting)

 

 

 

CCR

 

 

 

 

 

 

 

 

 

 

 

 

 

B

 

 

User

CCR

 

(Business closed)

 

 

 

 

 

 

 

 

 

 

 

 

 

C

 

 

User

CCR

 

(Caller menu)

 

 

 

 

 

 

 

 

 

 

 

 

 

D

 

 

User or

SA

 

(Operators busy)

 

 

pre-recorded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

 

 

User or

SA

 

(Dial the extension)

 

 

pre-recorded

CCR

 

 

 

 

 

 

 

 

 

 

 

 

F

 

 

User or

SA

 

(Hold the line)

 

 

pre-recorded

CCR

 

 

 

 

 

 

 

 

 

 

 

 

G

 

 

User or

CCR

 

(Thank you)

 

 

pre-recorded

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax DN

 

 

 

 

(System prgrming: Fax DN)

 

 

 

 

 

Fax DN

 

 

 

 

 

 

 

None

_________

 

 

 

 

 

 

 

 

 

 

P0906186 Issue 02

Compact ICS 4.1 Programming Record

Page 46 Page 48
Image 47
Page 46 Page 48
Contents Compact ICS 4.1 Programming Record Page Contents Compact ICS 4.1 Programming Record P0906186 Issue Iii Compact ICS 4.1 Programming Record P0906186 Issue Customer/Company Supplier System Data which will be copied Line accessData terminals Auxiliary equipment Installed equipment0x16 ICS Telephones Lines ServicesProgramming overview Profiles 1 System prgrming PasswordsTime&Date Sys speed dialHardware Telco featuresMaintenance Software KeysProgramming overview Profiles 2 Nat’nl length Direct-dial Mk / Br Access codesAlarm reporting Line pool codes Hour Minutes Year Month DayCd1-KSU Installed telephones and other devices Dialpad Line AccessPhotocopy pages before using ProfileCapabilities User prefernces NameButton prgrming M7100 Prgrming DefaultM7208 Prgrming Default M7324 Prgrming DefaultPrgrming Default M7310 Prgrming DefaultIntl set Prgrming Default User speed dial Restrn filters Restrn flt Default Overrides Number Value No restrictionsRestrictions Restrn flt Restrn nn Override Restrn filtersClass assignmnt Telco featuresSet restrns Line/set restrnsLog0 Pool 1stDisplayCalled ID Log spaceIf Loop, BRI-2, BRI-ST, BRI-U2 or BRI-U4 LinesTrunk/Line Data Manual Auto Remote pkg005 Public Pool027 Normal Night Evening Lunch Sched Remote restrns025 026025 026 027 028 032 029030 031If Target lines 060 057058 059074 069 070 071 072073 Restriction service ServicesRinging service Routing service Dest codes Dest codes Schedule names Common settingsControl sets Sys speed dial COS pswds PasswordsCall log paswds Hospitality Irad passwordTime&Date Progrming pswdsChange DNs System prgrmingHunt groups CAP assignment Featr settingsDirect-dial Auto Attendant Access codesFax DN None FeatureAuto Attendant greetings Fax DNDN length Remote accessPkg Line pools Remote Remote admin Remote monitor Rem line accessRelease reasons Alarm reportingNational length Make/Break ratioONN blocking Telco FeaturesSoftware Keys VMsg ctr tel#s# of B-channls Network DN 1 Call type HardwareCd1-KSU 460TEIs ONN blk # of B-channls Network DN Call typeBoth Network DN Call type Both Packet srvcDNs on Loop Cd2-KSUSampling FixedSPID2 For Profiles 2 Ovlap recving Public Digit length ClockSrc Primary7 8 9 System Version Port/DN Status MaintenanceMaintenance System version System versionSys Test Log Log item Maintenance Sys test logSys test log Sys Admin Log Log item Sys Admin LogMaintenance Sys Admin Log Setting Square Hybrid Template specific defaultsGlossary of programming headings and settings Pickup grp ATA settingsATA ans timer HF answerbackRestrn Night Evening Lunch Sched Telco featuresRestrn filters Show filterCaller ID set Dial modeTrunk mode Ans modeVMsg center Ringing serviceLine restrns Night Evening Lunch Sched Remote restrnsSchedLunch SchedSched Routing service ServiceLine settings SchedLunch SchedSched Restrn serviceNight SchedLunch SchedSched Common settingsShow DstCode AbsorbLengthStop time Sched Schedule timesMonday Start timeFeatr settings InstallerHunt delay TimeoutPark mode Receiver volumeCamp timeout Park timeoutExtrnl code Access CodesLine pool codes Park prefixRem line access Remote accessRemote access pkgs Remote adminRoom # Service timeAlarm Room/desk informationKey Password KeysDiscon timer SysIDSystem version Sys admin logLoop DN Cd2 on KSU
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