NEC Xen Setting Your Disa Password, Break Mode, Answering Call Using Headset, Set Cancel

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DISA Password

Setting Your DISA Password

Lift handset

Dial DISA Password set access code___

Dial your DISA ID code____

Dial your current DISA password___ default 0000000000 (10 zeros)

Dial your new DISA password___

Replace handset

Note 1: Password may be a maximum of 10 digits. If the new password is less than 10 digits, replace the handset to enter.

Note 2: It is recommended that your DISA password be 10 digits and be changed frequently to prevent unauthorised use.

ACD/UCD

 

Log On

 

Log Off

 

Press Speaker

 

Press Speaker

 

 

 

 

 

Dial access code____

 

Dial access code____

 

 

 

 

 

Dial 1

 

Dial 2

 

 

 

 

 

Press Speaker

 

Press Speaker

 

 

 

 

Note: A LOG key may be assigned in system programming to log/off from the ACD/UCD group. A lit led indicates that the station is logged-on.

Break Mode

 

Set

 

Cancel

 

 

Press Speaker

 

Press Speaker

 

 

 

 

 

 

 

 

Dial 40

 

Dial 42

 

 

 

 

 

 

 

 

Press Speaker

 

Press Speaker

 

 

 

 

 

 

Note 1: Break Mode is only available while an agent is logged-on.

Note 2: A Break key may be assigned in system programming to set/cancel Break Mode. A lit LED indicates that the station is in Break Mode.

Answering Call Using Headset

Press HEADSET to answer

Converse

Press HEADSET to hang up

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Contents G i t a l t e l e p h o n e user guide Xen Talk 8 line non display Xen Digital TelephonesXen Exec 16 line display Table of Contents General Information LED IndicationsAnswering Calls Making Calls Microphone Control Handsfree CallsPlacing a Call On Hold Trunk QueuingUsing Manual Dial Transferring CallsConference Exclusive HoldCall Park System Station Busy/No Answer OptionsAutomatic Callback Callback RequestOutside Call Dialling Options Step CallVoice Over Save & RepeatStore & Repeat Automatic RedialCaller ID Store RepeatPaging Call Pick UpBackground Music Call Forward All Calls CF/A Do Not Disturb DND Call Forward Busy/No Answer B/NACall Forward Destination Customised MessageStation Outgoing Lockout From Destination StationAccount Code Entry Set/Cancel Station Outgoing LockoutAccount Code Forced/Verified Disa Password Setting Your Disa PasswordBreak Mode Answering Call Using HeadsetVolume Control Resetting Feature LEDStation Speed Dial Dial Access ProgrammingFeature Access Keys DSS/BLF Stations Feature AccessOne Touch Keys Outside NumbersCharacter Entry Codes Character CodeFeature Press Quick Reference Guide Outside CallingPage