Transferring Calls, Conference, Exclusive Hold

Placing A Call On Hold (Continued)

Exclusive Hold

With a call in progress:

Press Feature

Press Hold

Note 1: To retrieve a held call, press the flashing Line Key, Call Appearance Key or Conf key (for internal calls).

Note 2: Call on Non-Exclusive Hold can be retrieved from any digital telephone with the held line appearance or Call Appearance key.

Note 3: After a preprogrammed time, the held call will recall to the originating station.Once in a recall condition, Exclusively Held calls can be retrieved from any station with the held line appearance or Call Appearance key.

Transferring Calls

Using Manual Dial

With a call in progress Press Transfer

Dial station number

Announce call (optional) Replace handset

Using Direct Station Selection (DSS)

With a call in progress Press Transfer

Press programmed DSS

Announce call (optional) Replace handset

Note 1: If the called station is busy, replace handset to initiate a camp-on. Unanswered camp-ons and unscreened transfers will recall to the attendant telephone. After answering the recall, pressing Feature 86 will transfer the call to the personal voice mailbox of the station number dialled.

Note 2: To return to the original party, press flashing Line Key, Call Appearance key or Conf key.

Note 3: A Feature Access Key or One Touch Key may be assigned for DSS.

Note 4: To transfer a call directly to a personal voice mailbox, dial 7 after dialling the station number.

Conference

With a call in progress

Press Conf

Place second call (internal or external)

Announce conference

Press Conf to establish conference

Note 1: Repeat above procedure to add an additional party. (Max 2 outside parties).

Note 2: An unsupervised conference may be established by pressing the Conf key again, after the conference has been established. The parties may continue to converse in private. Press the flashing Conf key to return to the conversation.