NEC Understanding Parking and Call Retrieval Features
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Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

•Press the Call Park feature key (must be programmed)

•Press ( TRANS/CONF ), and then dial *7#. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

•If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

•If automatic paging is disabled, press the programmed Page key, or dial **9, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Do one of the following:

•Dial *8#.

•Press the Call Park - Retrieve feature key (must be programmed).

2.Dial the directory number on which the call is parked (not required if the number is programmed to the Call Park feature key).

3.If there are multiple calls parked on the number, dial the two-digit index number to retrieve a specific call, or # to retrieve the longest parked call.

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Contents User Guide ICP 8.0 UR3 Table of Contents Call Handling Using the Line Interface Module 5224 IP Phone only Failover Mode Emergency Calls About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneRing/Message indicators Selecting Menu OptionsFor Users on Resilient 3300 ICP Systems IP Phone Line Interface ModuleDont cradle the handset Tips for Your Comfort and SafetyAdjust the viewing angle Protect your hearingPage Customizing Your 5212/5224 IP Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer ControlFeature Keys Language ChangePage Answer a call Making and Answering CallsMake a call Emergency CallsEmergency Calls When Emergency Call Routing Programmed PhonebookRedial Redial Saved NumberSpeed Call Keys Speed Call Personal Handsfree Operation Auto-Answer Group ListenPage Mute Call HandlingHold TransferConference Split ConferenceAdd Held 5224 IP Phone only Swap Call ForwardCall Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyMessaging Advisory Call Forward OverrideMessaging Callback Page Messaging Cancel Callback Messaging Cancel All CallbacksAccount Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve Call Park Campon Call PickupDo Not Disturb Paging Direct Paging Handsfree Answerback EnabledOverride Direct PagingPhone state before To answer the Direct Arrives Direct Paging Handsfree Answerback Disabled Reminder 5224 IP Phone onlyHeadset Operation Headset Operation with Feature Control Switch Music Group Paging / Meet Me AnswerTrunk Flash Record a CallHot Desking Hot Desk Remote Logout Tag CallCall History Night Answer Release Mobile ExtensionUsing the Line Interface Module 5224 IP Phone only Line Interface Module ModeAnswer a Waiting Call on the Line Interface Module Line Failover Mode
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