NEC 5224 manual Call History

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Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.

To display the call history, and view call detail:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets ( ), the number of new missed calls is indicated with a *.

2.To browse though the list of missed calls, press * or the Yes softkey, followed by the

( UP ) and ( DOWN ) keys to scroll through the list.

To view answered or outgoing calls, press # or the No softkey (once for Answered, twice

for Outgoing), followed by the ( UP ) and ( DOWN ) keys to scroll through the list.

3.To view the number of the call, press the # or Options softkey. When the Options screen is displayed, press the * or Details softkey to display the number. Press the # or Next softkey to display the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

If the call is internal, and the caller name is known, press * or the Call sofkkey. For unknown numbers, the Call option is not displayed.

If the call is external, and you normally need to precede external calls with a digit such as 9, it is likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing * or the Call softkey initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing # or the <— ( Clear ) softkey. Use the # or <— ( Clear ) softkey to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the * or Call softkey to dial the number.

To delete all missed, answered, or outgoing call logs:

1.After selecting the type of logs you wish to delete, press # or the Delete All softkey.

2.Confirm that you do want to delete all items by pressing * or the # softkey.

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Contents User Guide ICP 8.0 UR3 Table of Contents Call Handling Using the Line Interface Module 5224 IP Phone only Failover Mode Emergency Calls About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionSelecting Menu Options Ring/Message indicatorsIP Phone Line Interface Module For Users on Resilient 3300 ICP SystemsAdjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingPage Speaker Volume Control Handset Receiver Volume ControlCustomizing Your 5212/5224 IP Phone Ringer ControlLanguage Change Feature KeysPage Make a call Making and Answering CallsAnswer a call Emergency CallsPhonebook Emergency Calls When Emergency Call Routing ProgrammedRedial Saved Number RedialSpeed Call Keys Speed Call Personal Handsfree Operation Group Listen Auto-AnswerPage Hold Call HandlingMute TransferConference Conference SplitAdd Held 5224 IP Phone only Call Forward SwapCall Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingCall Forward Override Messaging AdvisoryMessaging Callback Page Messaging Cancel All Callbacks Messaging Cancel CallbackUsing Advanced Features Account CodesAttendant Call Hold Remote Retrieve Call Park Call Pickup CamponDo Not Disturb Override Direct Paging Handsfree Answerback EnabledPaging Direct PagingPhone state before To answer the Direct Arrives Reminder 5224 IP Phone only Direct Paging Handsfree Answerback DisabledHeadset Operation Headset Operation with Feature Control Switch Group Paging / Meet Me Answer MusicRecord a Call Trunk FlashHot Desking Tag Call Hot Desk Remote LogoutCall History Night Answer Mobile Extension ReleaseLine Interface Module Mode Using the Line Interface Module 5224 IP Phone onlyAnswer a Waiting Call on the Line Interface Module Line Failover Mode