NEC 5224 manual Call Handling, Hold, Mute, Transfer

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CALL HANDLING

Hold

To place a call on Hold:

Press ( HOLD ). To retrieve a call from Hold:

1. Lift the handset.

2. Press the flashing line key.

To retrieve a call from Hold at another phone, do one of the following:

Press the flashing line key.

Dial **1 and the number of the station that placed the call on Hold.

Mute

Mute lets you temporarily turn your phone's handset, headset or handsfree microphone off during a call.

To turn Mute on during a call:

Press ( MUTE ). The ( MUTE ) light turns ON. To turn Mute off and return to the conversation:

Press ( MUTE ). The ( MUTE ) light turns OFF.

Note: If you are on a Handsfree MUTED call and you lift the handset, the handset microphone is automatically enabled and the MUTE light turns OFF. NOTE FOR USERS ON RESILIENT 3300 ICP SYSTEMS: If your phone switches to the secondary system while your speaker or handset is muted (that is, while the Mute key is lit) the call remains muted until you hang up.

Transfer

To Transfer an active call:

1.Press ( TRANS/CONF ).

2.Dial the number of the third party.

3.Do one of the following:

To complete the Transfer, hang up.

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Contents User Guide ICP 8.0 UR3 Table of Contents Call Handling Using the Line Interface Module 5224 IP Phone only Failover Mode Emergency Calls About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionSelecting Menu Options Ring/Message indicatorsIP Phone Line Interface Module For Users on Resilient 3300 ICP SystemsAdjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingPage Speaker Volume Control Handset Receiver Volume ControlCustomizing Your 5212/5224 IP Phone Ringer ControlLanguage Change Feature KeysPage Make a call Making and Answering CallsAnswer a call Emergency CallsPhonebook Emergency Calls When Emergency Call Routing ProgrammedRedial Saved Number RedialSpeed Call Keys Speed Call Personal Handsfree Operation Group Listen Auto-AnswerPage Hold Call HandlingMute TransferConference Split ConferenceAdd Held 5224 IP Phone only Call Forward SwapCall Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingMessaging Advisory Call Forward OverrideMessaging Callback Page Messaging Cancel All Callbacks Messaging Cancel CallbackAccount Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve Call Park Campon Call PickupDo Not Disturb Override Direct Paging Handsfree Answerback EnabledPaging Direct PagingPhone state before To answer the Direct Arrives Reminder 5224 IP Phone only Direct Paging Handsfree Answerback DisabledHeadset Operation Headset Operation with Feature Control Switch Group Paging / Meet Me Answer MusicRecord a Call Trunk FlashHot Desking Tag Call Hot Desk Remote LogoutCall History Night Answer Mobile Extension ReleaseLine Interface Module Mode Using the Line Interface Module 5224 IP Phone onlyAnswer a Waiting Call on the Line Interface Module Line Failover Mode