I N C A S E O F D I F F I C U LT Y
If you have difficulty operating this product, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800
Messages Are Incomplete
•The system can accept messages up to three minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after three minutes.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the system’s memory fills up during a message, the system stops recording and disconnects the call.
System Does Not Answer After Correct Number of Rings
•If the Toll Saver feature is on, the number of rings changes from four to two, or six to four, when you have new messages waiting.
•In some cases, the system might be affected by the ringing system used by the local telephone company.
•If the system’s memory is full or the system is off, the system answers after 10 rings.
System Will Not Record Messages
When memory is full, saved messages must be deleted before new messages can be recorded.
Incoming Messages are Not Heard During Recording
Press VOLUME +until volume is at desired level.
System Does Not Respond To Remote Commands
•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise interference on the phone line you are using. Press dial buttons firmly.
•Make sure you are entering your Remote Access Code correctly.
•You might be calling from a phone that sends tones too short for your answering system to detect.
•If there are many messages recorded, the system may take longer than usual to respond.
Power Failure Recovery
If the system is disconnected from AC power it will not operate. Your announcement and messages are retained in memory during a power failure, but you will need to reset the clock. See the instructions on the bottom of the unit.
If the system announces,“Power failure” after announcing the time and day, you may need to reset the clock. See the instructions on the bottom of the unit.
System Takes Longer Than Usual To Respond
If there are many messages recorded, the system may take longer than usual to respond audibly.
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