System Does Not Respond to Remote Commands

IN CASE OF DIFFICULTY

System Does Not Respond to Remote Commands

•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

•There may be noise or interference on the phone line you are using. Press dial buttons firmly.

•Make sure you are entering your Remote Access Code correctly. If the announcement continues after you enter your code, wait for the announcement to end, then re-enter your code.

— OR —

Press #to stop the announcement, then re-enter your code.

•You might be calling from a phone that sends tones too short for your answering system to detect.

Power Failure Recovery

If the system is disconnected from AC power, it will not operate. Your announcement and messages are retained in memory during a power failure, but you will need to reset the clock. See the instruction label on the bottom of the unit.

NEW CALL Light Remains On

Review the call history completely. The light will go off.

Screen is Flashing

Unplug the power cord for 10 seconds, then plug it back in.

Screen Continues to Display LIFT RECEIVER

When you’re using the Display Dial feature, if the screen continues to display LIFT RECEIVER even after you’ve lifted the handset of the attached phone, check the line cord installation. Make sure the line cord from the telephone is inserted into the jack labeled TEL SET on the answering system, and the line cord from the wall jack is inserted in the jack labeled TEL LINE on the answering system.