AT&T 1177 user manual Case of difficulty, Not work at all

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91-005677-041-000.ATT1477.qxd 2/13/1950 7:21 PM Page 39

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does	• Make sure the battery pack is installed and charged correctly (see
not work at all	page 7).
	• Make sure the AC adapter is plugged into an outlet not controlled by
	a wall switch.
	• Make sure the telephone line cord is plugged firmly into the base unit
	and the modular jack.
	• Make sure the base antenna is fully upright.
	• If you have dial pulse telephone service, make sure the dial mode is
	set to dial pulse (see page 11).
	• If these suggestions do not work, unplug the base, remove and re-
	insert the battery, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 10 or 11).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Make sure the base antenna is fully upright.

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Press @PROG/CHAN to select another channel. If noise is excep- tionally loud, move closer to the base before changing channels.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Speakerphone/ Answering System 1477/1177 See GHz Cordless Speakerphone/ Answering System 1477/1177 Table of contentsQuick reference guide Using the dial pad to enter letters seePress to view or set date and time Press to change a menu optionPress to turn answering system on or off Press to delete message currently playingParts checklist Telephone operating range Before you beginAbout Caller Identification Telephone base installation Low battery indicator Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredCustomizing your telephone Default settingSet date and time Press @PROG/CHAN to begin programmingDefault setting Tone Choose dial modeDefault setting ENG Choose languageHandset calls Making and answering callsBase Speakerphone calls Speed dialing & directory dialingWay conference calls Caller ID Handset Only Options while on callsCall waiting Ring silencing Handset OnlyMute Base Only To adjust listening volumeIf sound is unclear Handset Only Temporary tone dialingHandset locator Handset locator & intercomIntercom calls Hold paging for 3-way conference callsDirectory dialing handset Error tonesSpeed dialing handset Speed dialingbaseHandset Speed dialingTo enter a Speed Dial number Base Select to change or delete the number see To call, change or delete a Speed Dial numberEntering names into directory To browse through the directory Directory name searchTo search alphabetically To call a displayed numberTo move a listing To move, edit or delete a listingTo edit a listing To delete a listingDisplay screen messages How Caller ID worksHas called more than once Date of call Time of call Call numberTo review your call log To review your call logTo return a call Other optionsExample To dial a call log entryDialing options To delete all call log entries To delete call log entriesTo delete a single call log entry To add entries to phone directory Call counter Message capacityTo set day and time Day and time announcementsTo check day and time @CHANGE TwiceTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement @RECTo turn Announce Only on or off Announce Only modeFeature options Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo play back a memo Recording and playing memosTo record a memo Message window displays Message window displaysRemote access Screen display messages Display screen messages, lights and tonesAlert tones Indicator lightsNot work at all Case of difficultyMessages You need to reset the answering system clock seeIndex Index 0C 50C Technical specifications32F 122F Action Remote Command Remote access wallet card91-005677-041-000.ATT1477.qxd 2/13/1950 721 PM