Avaya Comprehensive Call Handling Techniques for Telephones

Page 6

Call Handling

Transfer

To transfer a call using the dialpad:

a Call

1: Press

Trnsfr .

 

The system puts the call on hold and selects an EXT

 

button.

 

 

2: Dial the extension or outside number.

 

To cancel or return to the call on hold, press the button next

 

to the flashing Green Light .

 

3: Announce the call (optional).

 

4: Hang up.

 

To transfer a call using one-touch manual transfer:

 

1: Press

Trnsfr .

 

2: Press the programmed AutoDial button.

 

3: Announce the call (optional).

 

4: Hang up.

To transfer a call using one-touch auto transfers, if available:

Press the programmed AutoDial button.

Check with your System Manager to see if you have one-touch manual transfer or one-touch auto transfer.

Transfer

To transfer a call to a voice mailbox:

a Call to

1: Do one of the following:

 

 

a Voice

 

 

Press the programmed

Feature button, and press

 

 

Mailbox

5 6 .

 

 

 

 

 

Press the programmed

Direct Voice Mail button (see

 

 

 

 

 

 

"Direct Voice Mail" under "Covering Calls Features").

 

 

 

Select Direct Voice Mail from the display (DicVM or Direct

 

 

 

 

 

 

VM).

 

 

 

 

 

 

 

You cannot select features from the 4406D+ display.

 

 

2: Dial the extension number.

 

 

 

3: Hang up.

 

 

Image 6
Contents 4406D+, 4412D+ D+, and 4424LD+ Telephones User’s Guide Your Telephone Line ButtonsUsing SpeakerPhone Tones Rings Call Call HandlingMake a Answer aVoice TransferCall to MailboxPlace a Call onHold Using Features Special HeadsetsFeatures that dial numbers automatically may need special CharactersDrop Programming and Feature CodesCall Handling Features Camp-OnPaging PagingPark Park buttonIndividual PickupAt extensions in your Pickup group PickupCovering Calls Features CoverageForward MailFollow Me Direct VoiceAccount Dialing FeaturesCanceling Follow Me CodeSaved Directory and Speed Dialing FeaturesAuto Dial DirectoryTo delete listings To add listingsTo change personal directory listings To assign listings to your Home screenPersonal Speed Dial To use Personal Speed DialDo Not Language FeaturesPrivacy Functions DisturbRinging Options Scheduling FeaturesProgramming Functions InspectTo cancel a reminder Feature or # + PostedMessage Feature Line Display 7-Line Display Displays4406D+ 4412D+4424D+ Takes you to Menu Mode screen see figure 4424LD+