Avaya 16-603578 manual Putting a call on hold, Transferring a call

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Handling calls

Putting a call on hold

1.Press the Hold button to put your active call on hold.

The fast blinking green LED next to the call appearance button indicates the call is on hold.

2.To resume the call, press the call appearance button for the call on hold.

Transferring a call

1.If the call you want to transfer is not your active call, press the call appearance button for the call you want to transfer.

2.Press the Transfer button.

The very fast blinking green LED next to the call appearance button indicates the call is being transferred.

3.Dial the telephone number.

4.Press the Transfer button again or hang up to complete the transfer.

18 Avaya one-X™Deskphone Value Edition SIP for 1603SW-I IP Deskphone User Guide

June 2010

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Contents Issue 1 June Avaya fraud intervention Trademarks Downloading documents Contact Avaya Support Page Contents Introduction to the 1603SW-I SIP Telephone Page Introduction to the 1603SW-I SIP Telephone Overview of phone buttons and features DescriptionName Description LEDs Icons in the telephone displayPaper labels Page Logging in to and out of your telephone Logging in to your telephoneLogging out of your telephone Page Making calls Making a call Redialing a number Page Handling calls Answering a callMuting a call Putting a call on hold Transferring a callAdding a person on hold to a conference call Conference callsMaking a conference call Putting a conference call on holdDropping the last person added from a conference call Getting your messages Logging into your voice mailPage Advanced telephone features Page Adjusting the brightness or contrast of the display Avaya MenuTurning error tones on or off Changing the ring patternTurning button click sounds on and off Setting automatic gain control Turning visual alerting on or offChanging the language Viewing network information Index Visual alerts Configuring Voice mail