BT 6350 manual Help

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BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187

80 Help

Cannot send text

■Check service centre number is correct including 1470P prefix.

Cannot receive text

■Check service centre number is correct.

■Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller's number when you receive an incoming call.

Handset is registered to the SMS service and text has previously been sent and received but you are now only receiving incoming messages.

■This may be due to your handset being de-registered at the text service centre. All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line.

■Messages sent to 00000 are not charged for.

Further help and advice for SMS queries on BT lines:

■BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

■BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Contents User Guide Welcome… BT Diverse 6200 charger This guide Answering machine . . . . . . . . . . . . . . .22 CallsThis guide This guide Wall mounting your phone Setting up Getting startedGetting started Getting started LocationYour BT Diverse 6350 is now ready for use HelplineGetting to know your phone Corded telephoneAdditional handset LEDBT Diverse 6200 additional handset main display icons Getting to know your phoneBT Diverse 6350 corded telephone main display icons Navigating the menus… Names New entry Show details Make an external call Using your phoneMaking calls Using your phone HandsfreeHeadset cordless handset only VolumeSecrecy Redial Press Options and scroll Down to Save Number Press OKKeypad lock cordless handset only Enter the Name see Entering namesQuick access to messages Directory Press to set lower case or upper case letters Character map Using your phone Alternatively, press Names then enter the first letter Press Names then Options Directory fullCopy SIM Delete an entryIf copying to the SIM Card, scroll Down to highlight You can now select another entryInternal calls Call another handsetPut a caller on hold and call another handset Caller Display Caller Display Caller Display BT Calling Features Press thenBT Calling Features BT Calling Features SMS stands for Short Messaging Service SMS text messagesYou can now scroll UP or Down to choose between Not Sent SMS text messagesSent messages are stored in the Outbox Character or digit to the left of the cursor Press Left or Right to move the cursorAfter a couple of seconds Texts easier to writeSMS text messages Message is displayed. Edit the message or press You can now choose betweenDelete ALL delete all messages in the Inbox YOU have NEW . To read new messagesEither press then OK SMS text messages Adding or changing SMS Service Centre numbers Service Centres is highlighted. Press OKScroll Down to Send Service and press OK. All Service All messages sent will go via the selected providerSMS User Areas Follow these instructions to edit a SMS user area Handset settings Handset settings Handset settings Select base cordless handset only Base settings Ringer melody and volume corded handset onlyPress OK then Left or Right to select on or OFF Base settings Base settings Calendar/Clock Alarm Calendar/ClockCalendar/Clock Answering machine Date and timeMessage is announced and then the message is played Operating the answering machine at the baseAnswering machine Operating the answering machine from a handset After playbackOutgoing messages Record your own outgoing message Use UP or Down to select Answer & Record orAnswer delay sets the amount of time before your Scroll Down to Outgoing Message and press OKNew message display Answering machine Call screening Answering machine settings Answer Delay set the time your BT DiverseCaller, press On the handset. Recording stops Outgoing messageScroll Down and enter your 4-digit remote access Memory fullSecurity PIN Remote accessSwitch answering machine on remotely Operating your answering machine from another phone Answering machine Additional handsets and bases Registering additional handsetsAdditional handsets and bases At the baseDisplay shows Handset X DE-REGISTERED Select a baseHelp Possible problems with SMS HelpHelp Help ‘Hello I will be home late’ System PIN, see Safety information General informationGeneral information Product disposal instructions General informationConnecting to a switchboard GuaranteeAdditional/Replacement Items Technical information TTEWall mounting your phone Telephone line cord will reach the telephone socketWall mounting your phone Wall mounting your phone BT Diverse 6350 Issue 3 Edition 1 7.11.05 BT Diverse 6350 Issue 3 Edition 1 7.11.05 BT Diverse 6350 Issue 3 Edition 1 7.11.05 Ofﬁces worldwide