ArtDio IPF-2000L Passing through the NAT/Firewall, 1SIP with Stun, SIP with Outbound Proxy

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IPF-2002L User Manual

7. Passing through the NAT/Firewall:

When IPF-2002L works with NAT/Firewall, some of the following cases might happen:

1.With a valid account, IPF-2002L can not successfully register to the server.

2.IPF-2002L itself can make calls but is not able to receive calls.

3.One-way talk. One end can not hear any sound.

It might be the NAT/Firewall issues in these cases. IPF-2002L supports two methods to allow SIP passing through the NAT/Firewall by deploying STUN or Outbound Proxy.

7.1SIP with STUN

•service address: fill up the IP address or domain name of the SIP Proxy server.

•nat traversal: select STUN from the drop down list.

•nat addr: fill up the IP address and domain name of the STUN server.

7.2SIP with Outbound Proxy

•service address: fill up the IP address or domain name of the Outbound Proxy server. If the port of the Outbound Proxy is not 5060, please add “:” and the port number right after the IP address.

•service id: fill up the IP address or domain name of the SIP Proxy server.

•nat traversal: select disable.

7.3Others

When H.323 and MGCP protocol used, please refer to the appendix H.323 and MGCP configuration examples. If IPF-2002L can not work this way, open the corresponding ports on the NAT/Firewall device.

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Contents V1.0 ARTDioSafety Instructions Contents Passing Through the NAT/FIREWALL Product Specification Package Contents Front Panel IPF-2002L FunctionsRear and Back Panel Function Keys Status IndicatorsConnection with a Router Hardware InstallationConnection without a Router Network Settings Configure the IPF-2002L Using KeypadStatic IP Setting Protocol SettingsEnter Audio SettingsSpeed Dial Settings Other SettingsDefault Settings Save SettingsExit Settings Networking Parameter Values WEB ConfigurationRouter ip Dns Dns2 2Protocol SettingsPage Page Phone Parameter Values Phone SettingsAudio Parameter Values Update 5Other Settings7Phone Book Page 1SIP with Stun Passing through the NAT/FirewallSIP with Outbound Proxy OthersPage Registration Message Using IPF-2002LPickup the Phone Making Phone CallsSpeed Dial Check the IPF-2002L Call RecordsMute 6Hold10.2 H.323 Web Configuration Exsample IPF-2002L Keypad and Symbols Mapping TableAppendix Mgcp Web Configuration Exsample Some Troubleshooting How to Add a Prefix in Front of the NumberIPF-2002L Keypad Selection Tree Using administrator password Page Page Page Los Angeles Office, U.S.A
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