ArtDio IPS-2000 user manual How to use the Hold function?

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IPS-2000 Series User’s Manual/使用手冊

5.Frequently Asked Questions (FAQ)

1.How to confirm the IPS-2000 Series is successfully registered?

If IPS-2000 Series is successfully registered, the register indicator will be on. If the light is not on means the registration failed. Normally the IPS-2000 Series registration process takes about 2 minutes to be completed.

2.After connected to a power outlet, the power indicator is on, but WAN(LAN2) indicator is not on, why?

Please check your cable connector if it is loose. Or else, please check your Internet connection with the server.

3.Can I dial the phone if a blackout occurs?

If the power is cut off , the IPS-2000 Series do not have power supply which means the Gateway would not be able to receive and make phone calls. But the PSTN phone line is able to function as normal to receive and make calls.

4.Does it support PSTN inbound call?

Yes, it supports PSTN Inbound Call. Inbound Transit means that users use a PSTN line to make calls to IP telephone which connected a PSTN line, and this call will be forwarded to another Gateway through IVR answer function.

How to Dial An Inbound Transit Call:

Dial a call to your IP telephone through the PSTN line, you will hear a dial tone after the phone rings (3-9) times, and dial the SIP account number. If PIN code is set you need to input the PIN code before dialing the SIP number.

5.How to make a PSTN phone call?

If Default is PSTN mode, pick up the phone, after you hear a dialing tone then dial a PSTN number. If Default is IP mode, pick up the phone, press the default “*” sign to switch to PSTN mode, once you hear a dial tone, you can dial a PSTN number.

6.How to make a call to IP phone number?

If Default is PSTN mode, pick up the phone, press the default “*” sign to switch to IP mode, once you hear a dial tone, you can dial the number following by a “#” sign.

7.How to use the “Hold” function?

When you are on a call, press the “hold” key or swap key to keep the called party on hold.

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Contents IPS-2000 Series User’s manual/使用手冊 Safety Instructions IPS-2000 Series User’s Manual/使用手冊Contents IPS-2000 Series User’s Manual/使用手冊 產品介紹 產品規格 常見問題與排解(Q&A) IPS-2000 Series User’s Manual/使用手冊 Product Introduction Vertical Panel Image Flat Panel ImagePage Page Pstn Environment Setting SuggestionGeneral setting ISP Environment SuggestionsStatus LED Indicator Explanation Quick Startup and Registration GuideNetwork Setting IVR Interface for IPS-2000 Series IPS-2000 Series User’s Manual/ 使用手冊 Inbound FunctionIPS-2000 Series Inbound Steps Inbound Operation Information IPS-2000 Series User’s Manual/使用手冊 Web ConfigurationPhone Setting Caller IDPhone Book Auto AnswerPhone Book Field Name Description Dial Plan Setting Field Name DescriptionForward Setting DND Setting Call WaitingVolume Setting Flash Time SettingNetworking 10 T.38 FAX SettingVoIP/PSTN Switch Setting StatusNetwork Setting Network SettingDdns Setting PPPoE SettingVlan Setting VIDSntp Setting NAT RouterNAT Setting DMZ SettingSIP setting Service DomainPort Setting Codec Setting Dtmf Setting Stun SettingCodec ID RPort Setting Other SettingAuto Config Firmware upgradeIPS-2000 Series User’s Manual/使用手冊 Others Auto update Auto Update Default Setting Advanced SettingFXO & FXS port System Auth Reboot Save ChangeIPS-2000 Series User’s Manual/使用手冊 Product Specifications Http / Tftp / FTPHow to use the Hold function? Dial plan set example IPS-2000 Series User’s Manual/使用手冊 How to switch with multi-account? Mailsales@kinyo.com.tw Kinyo Mailsales@kinyo.com.tw ARTDio 產品介紹 包裝內容 產品特性產品示意圖 快速安裝 介面說明(適合 IPS-2000 Plus)IPS-2000 Series User’s Manual/使用手冊 介面說明(適合 IPS-2000N Plus) 設備安裝 環境設定(適合 IPS-2000 Series)ISP 環境 建議接法 此接法將 IPS-2000 Series 置於 Adsl 數據機及 PC 之間, 最適合只 註冊登入 STATUS(狀態指示)燈號說明適合 IPS-2000 Plus 步驟 2 設定網路 STATUS(狀態指示)燈號說明適合 IPS-2000N Plus3 快速啟動註冊說明 步驟 1 快速啟動 步驟 3 快速登入註冊頁面,按下 按鈕儲存所有設定,設備重新啟動,設定成功。 電話機狀態設定 IPS-2000 Series 的上下車功能IPS-2000 Series User’s Manual/使用手冊 IPS-2000 Series 上下車的操作步驟 步驟 1 註冊帳號步驟 2 開啟上下車 Phone Setting(話機設定) 網頁設定Information(系統資訊) Phone Book(電話簿) Auto Answer (自動應答) Dial Plan Setting(撥號規則) Drop Prefix Replace rule1 Auto Dial Time Submit ResetForward Setting(電話轉接) Call Waiting(來電等待)DNS Setting(來電拒接) Call Waiting Submit ResetVolume Setting(音量設定) Flash Time Setting(閃切設定)Networking(網路) 10 T.38 FAX Setting(傳真設定)VoIP/PSTN Switch Setting(VoIP/PSTN 切換功能鍵設定) Status(網路狀態)Network Setting(網路設定) Mask Ddns ID, 簡稱 Vlan ID 或 VID。 NAT Router(NAT 路由器設定) SIP setting(SIP 設定) Service Domain(平台設定)Port Setting(埠號設定) 註冊狀態,Registered 為註冊成功,Not Registered 為註冊失敗。Codec Setting(語音編解碼設定) Dtmf Setting Stun Setting Auto Config(自動設定) Others(其他設定)Firmware upgrade(韌體升級) Auto Update(自動升級韌體)Auto Update Default Setting(回復出廠設定值) Advanced Setting(進階設定) FXO & FXS port(FXO/FXS 設定) Reboot(重新啟動) IPS-2000 Series User’s Manual/使用手冊 Save Change(儲存設定)區域網路介面 產品規格語音介面 電話機介面常見問題與排解(Q&A) IPS-2000 Series 支持什麼類型的電話機? 10.如何操作三方會議?11.速撥鍵SPEED Dial 要怎麼用? Dial plan 設定範例14. 如何多個 SIP 平台切換? Auto Update 如何設定? 範例說明 IPS-2000 Series User’s Manual/使用手冊 Mailsales@kinyo.com.tw Kinyo Mailsales@kinyo.com.tw ARTDio