Case of difficulty, No dial tone, Telephone does

In case of difficulty

If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at

www.telephones.att.com or call 1 (800) 222–3111.In Canada, please call 1 (866) 288-4268.

Please retain your receipt as your proof of purchase.

To purchase accessories or replacement parts, please contact customer service through the above website or telephone number.

Problem	Solution
No dial tone	•	Make sure all plugs are connected
		properly. Inspect the line cord
		connections at the modular jack
		and at the telephone. Also inspect
		the coiled handset cord connections
		at both ends.
	•	Unplug the telephone and connect
		it to another modular jack. If it still
		does not work, and other telephones
		in your home are working, the
		problem is with this telephone.

Problem	Solution
Telephone does	•	Make sure the RINGER switch is
not ring		not set to OFF.
	•	If there are several other telephones
		on the same line, try disconnecting
		some of the other telephones.

Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.