2.Dial the Answer Back feature access code _____.
■You hear a dial tone.
3.Dial the extension number of the person that parked the call.
■You hear a confirmation tone, and then you are connected to the parked call.
Call Pickup
The Call Pickup feature allows you to answer calls intended for other extension numbers within your Call Pickup group. Call Pickup groups are established so that when one member of a group is gone, other members of the group can answer that member's calls. A Call Pickup group usually consists of people who are located in the same area or have similar functions (such as the front office staff).
To answer a call placed to a member of your pickup group when your voice ter- minal is idle, do the following:
1.Go
■You hear a dial tone.
2.Do one of the following:
a.Press Feature , and then press the dial keypad number assigned to the Call Pickup feature.
b.Dial the Call Pickup feature access code _____.
■You are connected to the incoming call.
To pick up a call when you are already active on another call, do the following:
1.Press Hold .
■The current call is placed on hold, and the green status lamp at the call appearance flutters.
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