Troubleshooting
Direct connect
Dialing does not work.
Make sure you have the right tone/pulse setting for your telephone system.
The display says NO DIRECT CONNECT.
The Miniprint 425 is not properly connected to the telephone line. Be sure the cord is firmly plugged into the Miniprint 425 and the telephone wall jack.You can also try using a different telephone cord or wall jack.
Poor reception
The display shows all numbers and punctuation marks instead of words.
Press the
Spacebar
.The text should change to words.
An incoming message does not make sense.
If you have a handset in the acoustic cups on the Miniprint 425, press it down firmly.
The telephone connection may be weak or the other TTY is sending the wrong signals. If you are using Baudot code, press the sensitivity key (hold down the Ctrl key and press the S key).The display says HIGH SENSITIVITY. Sensitivity returns to normal when you press the sensitivity key again or turn off the Miniprint 425.
Some characters are not being sent.
Because Baudot code does not support special characters, it does not recognize some of the “shift” characters on the top row of a TTY (example: @ # $ % ^ & * _ < >). To type these characters (such as in an email address) make sure your call is connected in Turbo Code (see About Turbo Code® on page 18).
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