Deutsche Telekom F600, F400 Placing External Calls on Hold, Picking up Retrieving a Held Call

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Calling Multiple Parties Simultaneously

Step by Step

 

 

 

 

 

 

Placing External Calls on Hold

 

 

 

 

 

 

If you have programmed a key on your telephone as a hold key

 

 

 

 

 

 

(Æ page 52), you can place external calls on hold.

 

 

 

 

 

 

This enables all other parties to retrieve the call on the assigned line.

 

 

 

 

 

 

Press the "Common Hold" key.

 

 

 

 

 

 

 

 

A message appears showing which line is on hold (e.g. 801); make a

Held on line: 801

 

 

 

 

 

 

 

note of the line number.

 

 

 

 

 

 

If a trunk key has been assigned, the LED flashes slowly.

 

If applicable

 

or

Release

Replace the handset or press the key.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Program/Service

*63=Retrieve line?

Picking up (Retrieving) a Held Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm.

or

Enter the code.

or

If the "Line retrieved" key (Æ page 52) has been configured, press the key.

Enter the line number you noted earlier.

or

If a "Trunk key" was assigned to this line (Æ page 52): LED flashes slowly. Press the key.

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Contents Deutsche !§========= How to Use these Operating Instructions Before You BeginScreen Displays Control Panel of the Octophon 22/26 Important Notes CE MarkAccessing Functions Via the Program/Service MenuInteractively With Function KeysUsing the Telephone Efficiently Functions You Can UseBasic and Enhanced Functions Additional Team and Executive/Secretary FunctionsContents Calling Multiple Parties Simultaneously Making CallsTelephone Settings Testing the TelephoneDisplaying and Assigning Call Charges If You Cannot Reach a DestinationUsing Other Functions Team and Executive/SecretaryJoining or Leaving a Group Call Using Other Team Functions Fixing ProblemsIndex Making and Answering Calls Answering a Call With the HandsetEnding the call Switching to Speakerphone Mode and Open Listening Activating ring transferDeactivating this function Switching to the Handset Using Call WaitingAccepting a Waiting Call Camp-On Ending the first call and answering the waiting callPreventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffSelect and confirm Accepting a Specific Call for Your Colleague Rejecting CallsYou hear another telephone ring Using Mailboxes Using Timed RemindersAccessing the Mailbox Using the Speakerphone Answering a Call With a HeadsetEnabling and Disabling Handsfree Answerback Lift the handset and answer the callTurning Do Not Disturb On and Off Turning Ringer Cutoff On and OffTrace Call Identifying Anonymous Callers Turning the Microphone On and OffEnter the code for on or off Speaking to visitors via the entrance telephone Accepting a Call From an Answering Machine Opening the door with a code at the doorActivating the door opener Deactivating the door openerDisplay Number of Waiting Calls Overload Indication Press the Waiting calls keyMaking Calls Off-Hook DialingOn-Hook Dialing Called party does not answer or is busyEn-bloc Dialing/Correcting Station Numbers Dial the entered/displayed station numberCorrect the entered station number Terminate en-bloc dialingCaller ID Suppression Talking to Your Colleague With a Speaker CallAutomatic Connection Setup Hotline Activating Tone Dialing Dtmf Suffix DialingWhen the reserved trunk becomes free Reserve TrunkAssigning a Station Number Trunk Flash Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid at the a/b T/R port67=Associated dial? Switching to the Party on Hold Toggle Calling Multiple Parties SimultaneouslyCalling a Second Party Consultation Hold Return to the first partyConnecting the other parties to each other Conducting a ConferenceAdding Up to Five Parties to the Conference Initiator Only Combine the calling parties into a three-party conferenceTransferring a Call Checking Which Parties Are in the Conference Initiator OnlyRemoving Parties From the Conference Initiator Only Leaving a ConferenceAfter a Speaker Call Announcement in a Group Parking a Call Retrieving a Parked CallPlacing External Calls on Hold Picking up Retrieving a Held Call52, you can place external calls on hold Press the Common Hold keyUsing a Caller List Retrieving the Caller ListEnding Retrieval Displaying the Call Time and Additional Call Information Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Redialing a Number Displaying and dialing saved station numbersDialing a Number From the Internal Directory Entry you wish to dial appears on the screenUsing Repertory Dialing Keys Using Station and System Speed-Dial NumbersDisplaying and Assigning Call Charges Displaying Call ChargesDisplaying Call Charges for Another Tele- phone For the current callYou can assign external calls to certain projects Enter the code Enter the account code Press this keyUsing Callback Checking and Canceling a Saved CallbackStoring a Callback Answering a CallbackCall Waiting Camp-On Deleting a displayed entryPress the OK dialog key to confirm your selection Ending callback displayTelephone Settings Adjusting the Ring VolumeAdjusting the Ring Tone Adjusting the Attention Ring VolumeAcoustics CallReading Angle Selecting the Language of Screen Prompts Locking the Telephone to Prevent Unauthorized UseTo lock and unlock the telephone Enter the telephone lock PIN ÆSaving Your PIN Saving Station Numbers Functions, Procedures Appointments Saving Repertory Dialing Numbers on a KeyScreen Or If you make a mistakeStoring Station Speed-Dial Numbers You can do this while a call is in progressPress the key. The LED lights up Confirm Enter the code If you make a mistakeMeaning of LED Signals for Saved Functions Assigning Functions to KeysConfirm Select and confirm Saved function is not active Saved function is activeMicrophone is switched on Microphone is switched off No calls saved Call request savedOther party is not engaged in a call No messages present Messages presentNo callers waiting Assigning Procedures Operating Steps to Keys Press this key to enter pauses a P is then displayedSelect and confirm. All digits entered will be deleted End? Other key? Saving Appointments 14.30 = 2.30 p.m.. Confirm Select and confirmDeleting and checking a saved appointment Testing the Telephone Testing the Telephone FunctionsChecking the Key Assignment Using Variable Call Forwarding Call ForwardingSelect and confirm Enter the code Enter the number of the telephone that is ringingUsing Night Answer Enter the code standard night answer serviceActivating this function Deactivating night answerEnter your did number Using Other Functions Sending a MessageDisplaying and Deleting Messages You Have Sent Answering MessagesLeaving an Advisory Message Deleting Advisory MessagesThis state is canceled at the end of the call Change call number relocatePrompted to do so on their own telephones Fax Details and Message on Answering Machine Deactivating indicationPress the illuminated Fax details key. The LED goes out Monitoring a Room Activating the telephone to be monitoredDeactivating the telephone to be monitored Monitoring the roomActivating Functions for Another Telephone Group ringing, code *81/#81 ÆGroup call Code *85/#85 Æ Locking Another Telephone to Prevent Unauthorized Use Or Enter the codeCall forwarding, code *1/#1 Æ Save PIN Code *93 Æ Send a message Code *68/#68 ÆSupport Input in en-bloc mode Press this key at the end of the entryControlling Relays SensorsRadio Paging Simple Paging EquipmentSupport, you can contact people via their pocket receivers PagingUsing Trunk Keys Team and Executive/Secretary Functions With Trunk KeysRing transfer keys Only in an executive/secretary team Meaning of LED Indications on Trunk KeysAnswering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Retrieving the callSwitching Between Phone Calls on Multiple Trunks Forwarding Calls on LinesOr or Meaning of LED Indications on the Forward Line KeysUsing DSS Keys Using DSS Keys to Answer CallsCalling a Team Member Directly Meaning of LED Indications on DSS KeysTransferring a Call in Progress Accepting a Call for Another Team Mem- berPress the flashing DSS key or trunk key Lift the handset Deactivating ring transfer Using Other Team Functions Turning Group Call On and OffYou belong to a hunt group or a group call Group or trunk No x means that the audible tone was deactivatedNext group or trunk number and group name Enter the code for Leave all groupsAccepting a Call for Another Member of Your Team Activating and Deactivating a Ringing GroupRemoving all telephones in call ringing group Uniform Call Distribution UCD Logging on and off at the beginning and end of your shiftLogging on and off during your shift Turning the night service on and off for UCD Requesting and activating a work timeSpecial Functions in the LAN PC Network Leaving a Hunt Group/Group CallEnter the Disa call number of your telephone Enter the group number for Join/Leave, directedTransferring Call Forwarding Which your telephone is connectedConfirm the entry Night answer on? Save? Night answer off? Saving the telephones for the ringing group Controlling Relays Opening the Door Labeling, Documentation and Accessories Labeling Key Fields Using a PCLabeling Key Fields Attaching a Station Number LabelOrdering Accessories Ordering Operating InstructionsOperating Instructions in the Internet Connects a PC to the V.24 interfacePNT E Fixing Problems Telephone MaintenanceTroubleshooting Responding to Error Messages on the Screen Contacts for Resolving ProblemsPossible cause Possible responseIndex Dialing numbers FaceplateFunctions LockingProcedure MessageOpen door Operating instructionsTelephone data service Station numberStation numbers Text messagePage Page Geschäftsbereich Endgeräte CE-Testlab Steinfurt Sonnenschein Quick-Reference Operating Instructions Overview of Functions and Codes Alphabetical Call wait.trm.offForward Line On Forward Line OffHeadset Answer call HF answerback on HF answerback off Hotline Internal Disa Join hunt group Leave hunt groupReset services Retrieve line Ring Transfer On Ring Transfer OffLog on Log off

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