Polycom manual Troubleshooting Your Polycom CX200 Desktop Phone

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Troubleshooting Your

Polycom® CX200 Desktop Phone

This chapter presents problems, likely causes, and corrective actions.

Problems are grouped as follows:

•Power and Startup

•Controls, Making and Receiving Calls

•Access to Systems

•Audio

•Microsoft Office Communicator 2007

If you still need assistance, contact your system administrator.

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Contents User Guide for the Polycom CX200 Desktop Phone Copyright Notice DisclaimerAbout This Guide User Guide Polycom CX 200 Desktop Phone Contents Audio -3 Microsoft Office Communicator 2007 Getting Started with Your Polycom CX200 Desktop Phone Parts List Assembling Your Polycom CX200 Desktop Phone Connecting the Handset and Optional HeadsetConnecting the Polycom CX200 Desktop Phone to Your Computer Features of Your Polycom CX200 Desktop PhonePhone Location Before You Use Your Polycom CX200 Desktop PhoneUsage Guidelines Using the Basic Features of Your Polycom CX200 Desktop Phone Placing a Call Answering a Call Ending a Call Adjusting the VolumeMuting the Microphone Forwarding Calls Putting a Call on HoldRestarting Your Phone Using Voice MailTroubleshooting Your Polycom CX200 Desktop Phone Symptom Problem Corrective Action Power and StartupControls, Making and Receiving Calls Audio Access to SystemsMicrosoft Office Communicator Service Agreements Safety NoticesGoverning Law Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Canada ICES-003 Safety and Compliance Usage and CleaningOperating Environment FCC Part 15 Class BUser Guide Polycom CX200 Desktop Phone Safety Notices Index User Guide Polycom CX200 Desktop Phone