Answering a Call

Using the Basic Features of Your Polycom® CX200 Desktop Phone

dTo search for and call a contact, type the first or last name of the contact or the full name of the contact in the search box. Search results will display after you've partially typed the contact's name.

eTo make a voice call by typing a phone number, type the phone number you want to call in the Search box. After you have finished typing the number, in the Search results area, click the phone button next to phone number to start the call.

If you click on the arrow next to the phone icon of one of your contacts, you change how to call a person.

To make a voice call to multiple contacts (like a conference call), hold the CTRL key in the Contacts list and select the contacts you want to connect to. When you get to the last contact you want to call, right click the contact, click Start a Conference Call, and then select the number you want to start the conference call with. When you select the number or device to start the conference, the call is initiated and the participants are invited to the call. At this point, the Conversation window opens, shows you as the leader of the conference and displays status for each of the conference call participants.

Note	Conferencing must be enabled by your system administrator.

When you get an incoming voice call, Microsoft Office Communicator 2007 displays an audio popup notification in the lower right corner of your computer’s display. The popup provides contextual information about the caller to help you decide whether to accept the call, and it provides a variety of controls for handling the call.

When the notification pop-up appears, you can answer the call with the Polycom CX200 desktop phone or with Microsoft Office Communicator 2007. To take any other action, perform those actions on the Microsoft Office Communicator 2007 client window. Those other actions could be one of declining the call, responding with an instant message, setting your presence status to Do Not Disturb (for the next 30 minutes), or redirecting the call to another number, device, or to your voice mail.

To answer an incoming call:

1.Do one of the following steps:

a Click the caller's name or phone number in the notification or press the Speakerphone key to answer the call using the Polycom CX200 speakerphone.

b Pick up the handset.

c Press the Headset key to answer the call using an optionally connected headset.

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