Polycom IP 601 Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute

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Answering a Call

Using the Handset:

Pick up the handset.

Using Hands-Free Speakerphone Mode:

Press , or with the handset on hook press the line key with the active indicator, or the Answer soft key.

Using the Headset:

Press to answer the call through an optionally connected headset.

In all cases, the active call will appear on the display showing call duration and destination.

Incoming calls may be ignored by pressing the Reject soft key or DoNotDisturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indi- cated on the display. Press the Resume soft key, or the line key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The key lights up to indicate that the other party (parties) cannot hear you.

To turn off Microphone Mute, press again.

Microphone Mute applies to all modes: handset, headset, and hands-free. You can still hear all other parties while Mute is enabled.

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Contents User Guide SoundPoint IP 601 SIP Contents Multilingual Support Localization Phone Reboot Optional FeaturesTroubleshooting Safety and Compliance SoundPoint IP Expansion ModuleIntroduction Parts ListPower Adapter Polycom SoundPoint IP 601 SIPAC Power Option Installing SoundPoint IP 601 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Feature Key Description Key DescriptionsUsing Hands-Free Speakerphone Mode Using SoundPoint IP 601 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteLocal Conferencing General Key UseSplitting a Conference Ending a Call Call TimerTransferring a Call RedialDo Not Disturb Volume AdjustmentCall Forwarding ForwardDisplay Contrast Headset Memory ModeTime and Date Lowed by Basic, ContrastContact Directory Ring TypeCall Lists Lowed by Basic, Ring TypeDirectory Speed DialTo add or edit a contact To search for a particular contactMultiple Lines Multiple Keys Per LineMultiple Call Appearances To listen to voice messages Shared LinesVoice Mail Select Message Center*, †To set a distinctive ring for a local contact Distinctive Ringing / Call TreatmentMultilingual Support Localization To change languageText Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Presence / Status / Buddy ListsSelect Instant Messages To view and change Presence settings PresenceSoundPoint IP Expansion Module SoundPoint IP Expansion Module Base Stand Installing the SoundPoint IP Expansion Module  Base Stand Line Keys Power Contacts Large Graphical DisplayInfrared Lens LED Indicators Infrared LensTo Answer a Call Using SoundPoint IP Expansion ModuleTo Place a Call Followed by Basic, ContrastNo Display, Incorrect Display, or Bad Contrast TroubleshootingNo Dial-Tone No RingingPart 15 Rules Safety and ComplianceNo Response from Feature Key Presses Class B Digital Device or PeripheralPolycom Limited Warranty and Limitation Liability Service Agreements Warranty ExclusiveExclusions Governing Law Limitations of LiabilityDisclaimer Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA

IP 601 specifications

The Polycom IP 601 is a popular VoIP (Voice over Internet Protocol) phone designed for business environments, offering advanced features and technologies that enhance communication and productivity. This device is part of the Polycom SoundPoint series, known for its high sound quality and user-friendly interface.

One of the main features of the Polycom IP 601 is its clear and natural sound quality, which is achieved through Polycom's advanced audio technology, including HD Voice technology. This feature provides high-definition audio, making conversations more intelligible and lifelike. The phone is equipped with a full-duplex speakerphone and a high-quality microphone that picks up voice clearly, ensuring excellent audio during calls.

The Polycom IP 601 supports up to two lines, allowing users to handle multiple calls simultaneously. This capability is particularly valuable in busy office environments where efficiency and responsiveness are crucial. Additionally, the phone features a 3.5-inch graphical display that provides clear visibility of call status, directory entries, and other relevant information, making it easy to navigate and manage calls.

In terms of connectivity, the Polycom IP 601 comes with dual Ethernet ports, allowing users to connect their device to a network while also providing connectivity for a computer. This setup can reduce the need for additional network switches or ports. The phone is compatible with both IPv4 and IPv6, ensuring that it can work with modern networking standards.

Another noteworthy characteristic of the Polycom IP 601 is its extensibility. The phone can be expanded with additional modules, such as the Polycom Expansion Module, which adds more line appearances and programmable keys. This modularity makes it an ideal choice for receptionists or other users who need to manage multiple lines and contacts efficiently.

Security is also a key focus for the Polycom IP 601. The phone supports encryption protocols, ensuring that voice communications are secure and protected from unauthorized access. This is particularly important for businesses that handle sensitive information.

With its combination of superior audio quality, multi-line support, intuitive interface, and robust security features, the Polycom IP 601 is an excellent choice for businesses looking to enhance their communication capabilities. Its advanced technologies and characteristics make it a reliable and efficient tool for professionals, fostering better collaboration and connectivity in the workplace.
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