Polycom CX300 manual Setting Up the User’s System, Supported Software

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Deployment Guide for the Polycom CX300 Desktop Phone

For the most up-to-date version of the Deploying Microsoft Office Communicator 2007 R2 documentation and the complete set of the Microsoft® Office Communications Server 2007 R2 online server and client documentation, see the Office Communications Server TechNet Library at http://technet.microsoft.com/en-us/library/dd250572%28office.13%29.aspx .

Setting Up the User’s System

Set up the following for your users have the users set it up themselves:

•Computer. The computer must meet the requirements for, and have installed either operating system: Windows® Vista® Service Pack 1 or Windows® XP Service Pack 3.

•USB. The phone requires a powered USB port. The phone is not compatible with bus-powered USB hubs (such as keyboards with integrated hubs). Polycom recommend that the phone be plugged directly into a USB port on the computer.

•Headset (Optional). A list of compatible headsets that are supported by the phone can found at http://www.polycom.com/global/documents/support/others/produc ts/voice/CX300_HeadsetList_3810-48750-001_RevA.pdf .

Supported Software

Microsoft Office Communicator 2007 R2 version 3.5.6907.37 or later must be installed for the Polycom CX300 phone to work correctly. Version 3.5.6907.37 is the Microsoft Office Communicator 2007 R2 hotfix rollup package dated July 2009.

If correct version of Microsoft Office Communicator software is not installed on the computer, the phone works only as an audio device and cannot be used as a telephone device.

The Polycom CX300 desktop phone displays the following messages if the incorrect version of Microsoft Office Communicator is installed on the computer:

•Sign in to Office Communicator indicates that the version of Microsoft Office Communicator installed on the computer is 2.00.xxxx.xxx. The “Sign in…” message reflects the language most recently used in Microsoft Office Communicator.

•Please Upgrade Office Communicator indicates that Microsoft Office Communicator 2007 R2 or Microsoft Office Communicator 2007 R2 hotfix

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Contents Deployment Guide for the Polycom CX300 Desktop Phone Trademark Information About This Guide Deployment Guide for the Polycom CX300 Desktop Phone Contents Deployment Guide for the Polycom CX300 Desktop Phone Page Setting Up the User’s System Supported SoftwareAdministrative Tasks Deployment Guide for the Polycom CX300 Desktop Phone Troubleshooting the Polycom CX300 Phone Issues When Getting Started With the Phone Understanding Display Messages Issues When Making Calls on the Phone Call does not connect Problems during a call Using the Polycom CX300 Phone as an Audio Device Retrieving Voice Mail Using the Polycom CX300 Phone Languages Supported by the Polycom CX300 PhoneHow to Use the Polycom CX300 Phone When Computer is Locked Changing the Display and Audio LevelsDraft
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CX300 specifications

The Polycom CX300 is a versatile audio conferencing phone designed for small to medium-sized meeting rooms, enhancing collaborative experiences through high-quality audio performance and user-friendly features. This device is part of Polycom's comprehensive suite of communication solutions and is particularly optimized for Skype for Business and Microsoft Teams, making it an excellent choice for organizations that utilize these platforms for their communication needs.

One of the standout features of the CX300 is its exceptional audio quality. It employs Polycom's Acoustic Clarity technology, which ensures clear and natural conversations, minimizing background noise and echo. This technology allows participants to communicate fluidly, making virtual meetings more effective and engaging. The phone also includes a full-duplex speakerphone, meaning both parties can talk and listen simultaneously without interruptions, simulating an in-person conversation.

The CX300 is designed with ease of use in mind. Its intuitive interface, highlighted by a straightforward keypad and a bright LCD screen, allows users to navigate features and access contacts effortlessly. The phone integrates seamlessly with Skype for Business, enabling users to manage calls directly from the device. Features such as one-touch dialing and presence status awareness further enhance the user experience by streamlining communication processes.

Connectivity is another key characteristic of the Polycom CX300. It connects via USB to a desktop or portable computer, transforming any meeting space into a fully equipped conference room. This USB connection not only simplifies setup but allows the CX300 to leverage the power of existing devices, ensuring compatibility with various operating systems.

Durability and design are also essential aspects of the CX300. It features a compact and robust construction, suitable for daily use in diverse environments, from small offices to collaborative spaces. The elegant design complements modern office aesthetics, contributing to its appeal in professional settings.

In summary, the Polycom CX300 stands out as a reliable and effective audio conferencing solution. With its superior audio quality, user-friendly interface, seamless integration with popular communication platforms, and durable design, it is an ideal choice for organizations seeking to enhance their virtual meeting experiences. Whether used in small huddle rooms or larger meeting spaces, the CX300 ensures that every voice is heard clearly, fostering better collaboration and communication among teams.
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