Polycom IP 7000 manual Calling, Symptom Problem Corrective Action, Advanced Admin Settings

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Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported VoIP Environments

Calling

Symptom

Problem

Corrective Action

 

 

 

 

 

Voice calls are not coming to the

The call type is not set correctly.

Ensure that the Polycom HDX system has

SoundStation IP 7000 phone.

 

an active voice interface installed and it is

 

 

listed as the first interface. Refer to the

 

 

Administrator’s Guide for Polycom HDX

 

 

Systems at

 

 

 

 

http://www.polycom.com/videodocumenta

 

 

tion.

 

 

 

 

 

 

 

 

There is a faulty connection

Do one of the following:

 

between the SoundStation IP

Check the cabling.

 

7000 phone and the Polycom

 

Ensure both the Polycom HDX system

 

HDX system.

 

 

and the SoundStation IP 7000 can

 

 

 

 

 

 

“see” each other. On the Polycom

 

 

 

HDX system, go to System > System

 

 

 

Information. On the phone, press the

 

 

 

Menu key, and then select Settings >

 

 

 

Advanced > Admin Settings >

 

 

 

Voice Call Type.

 

 

 

 

 

There is a dial tone, but the call is

 

Do one of the following:

not going through.

 

Ensure that the Polycom HDX system

 

 

 

has an active voice interface installed

 

 

 

and it is listed as the first interface.

 

 

Ensure that the Polycom HDX

 

 

 

system’s active voice interface is

 

 

 

connected to an active network.

 

 

Verify the call type:

 

 

 

Press

 

, and then select

 

 

 

 

 

 

 

Settings > A

dvanced > Admin

 

 

 

Settings > Voice Call Type.

 

 

 

When prompted for the administrative

 

 

 

password, enter 456.

 

 

 

The Voice Call Type menu appears.

 

 

 

 

 

 

 

 

 

 

 

 

Verify that the call type is set to Auto. Setting to HDX Preference should not be necessary. Press the Select soft key if you change the selection.

18

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Contents November, 2008 Edition 1725-40112-001 Rev. a Disclaimer Copyright NoticeAbout This Guide Page Contents Page Before You Begin on Connecting the Phone to the Network on Parts List Before You BeginOverview Refer to Upgrading the Phone’s Software onConnecting the Phone to the Network Foot Network CableSetting Up the Polycom HDX System Connecting the Phone to the Polycom HDX SystemUpdating the Polycom HDX System Software Polycom HDX System To Network Network Cable Setting Up the Phone Connecting an Optional External MicrophoneConnecting Optional Auxiliary Audio Components To connect audio from a mobile phone Using the Polycom Customer Support Provisioning Server Upgrading the Phone’s SoftwareTo download the new software to the SoundPoint IP 7000 phone Running application filename 3111-40000-001.sip.ld Sip.cfg Phone1.cfg 000000000000.cfg Downloading New Software to the Phone Running application filename Page Troubleshooting Your Phone Symptom Problem Corrective Action Advanced Admin SettingsSettings a Dvanced Admin Settings Voice Call Type CallingSoundStation IP 7000 Display Upgrading the SoundStation IP 7000 PhonePage Safety Notices Service AgreementsGoverning Law Limitations of LiabilityPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance Russian ComplianceIndex Numerics
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IP 7000 specifications

The Polycom IP 7000 is a high-performance conference phone designed to deliver superior audio quality and facilitate seamless communication in various meeting environments. Known for its expansive microphone range and intelligent design, this device is an ideal solution for businesses seeking an effective tool for remote collaboration.

One of the main features of the Polycom IP 7000 is its exceptional audio clarity. The phone utilizes Polycom's renowned Acoustic Clarity Technology, which ensures that conversations sound natural and clear. This technology allows participants to speak naturally at normal volumes without the need for shouting or leaning in, making for a more engaging and interactive meeting experience.

The device is equipped with a wide-reaching microphone array that provides a 20-foot microphone pickup radius, making it suitable for both small and large conference rooms. The IP 7000 also features integration with Polycom's NoiseBlock technology, which intelligently mutes background noise when no one is speaking, further enhancing call quality and concentration.

Another significant advancement in the Polycom IP 7000 is its compatibility with various VoIP platforms, including SIP (Session Initiation Protocol). This flexibility allows users to integrate the conference phone within diverse network infrastructures, making it a versatile choice for organizations of all sizes.

The user interface is designed with simplicity in mind. A backlit display provides easy access to essential functions, while the intuitive menu navigation enables users to manage calls and settings effortlessly.

Connectivity options abound with the Polycom IP 7000. The device supports both Ethernet and power over Ethernet (PoE), ensuring a hassle-free installation process without the need for additional power supplies.

Durability is another significant characteristic of the Polycom IP 7000. Built with robust materials, it withstands the rigors of daily use in busy corporate environments, ensuring longevity and reliability.

In conclusion, the Polycom IP 7000 is a feature-rich conference phone that revolutionizes the way businesses communicate. With its superior audio quality, wide-range microphone capabilities, and compatibility with various VoIP systems, it stands out as an excellent choice for organizations seeking to enhance their collaboration efforts. Whether in small huddle rooms or large conference spaces, the Polycom IP 7000 proves to be a valuable asset for modern communication.