Aiphone AN-8000 quick start System selection screen

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AN Quickstart Guide Overview

 

Network Design

Setup a network your system will use to communicate between devices

System Name

The first (and critical) step in editing an existing system or designing a new one

Unit Scan

Give your equipment IP addresses

Equipment List

Tell the software what hardware you have

Station Table

Give your equipment dialing extension numbers

Setting up Door Stations

Tell the doors which master to call

Setting up Master Stations

Set a master to auto answer or to ring until answered

Paging

Set paging zones for one way announcements to multiple stations and / or speakers

Uploading and Testing

Save, double check, upload and verify desired functionality

Advanced: Incoming Calls

Advanced settings on how to additional masters to handle incoming calls

Advanced: Group Blocking

Advanced settings on how to segment and restrict access on your system

Advanced: Background Music and Camera Call Up

Troubleshooting the Network

AN specific tips for solving common network connection issues

Designing Your Network

Most systems will communicate over a local area network, some will involve VPN’s or NAT over a wide area network. In every case, your network administrator will need to give you all the IP addresses for each piece of equipment in your system. You should also let your network administrator know you require access to ports 80, 5000-5025 on the network’s router for each device. If the device is involved in paging, have the Admin open up ports 6000 – 6003 too. Our Example system pictured throughout the guide will use the network subnet 192.168.1.X with an AN-8000EX in one site and an AN-8500MS, AN-8540DS, and AN-8000MI located remotely and these will communicate through a secure VPN that has already been set up. For security reasons, this Example company has chosen to locate their DVR, background music source, and a paging amp in their corporate headquarters with the AN IP master, door and Multi Interface. Their operations center houses the AN-8000EX and an AN-8000MS, AN-8011MS, AN-8020MS, AN-8050DS and a paging amp. Before you install the software, if your computer has multiple networking cards disable any that are not being used to communicate with your AN equipment. For the Network Interface Card you are using, assign the IP address to be 192.168.1.100 (which is on the same default subnet as the equipment) to prevent problems communicating in Unit Scan.

Note: If you have a single AN-8000EX and no other IP devices, a network is needed to program the system but not to operate it. If your network is heavily restricted, we strongly recommend installing and programming it on an unmodified consumer level router to test your settings and the equipment. See Troubleshooting the Network for specific tips on how to find problems that could prevent the equipment from working.

System Name

The System Name is a very important step you must not forget about when making changes or designing your system. You must not forget the name and password you assign or you will no longer have access to the software which makes changes to your equipment. The program settings file will be labeled the same name as your system name as a folder inside the Program Files/Aiphone/AN8000/ folder. You will not actually name your system right now if it is new.

Customer Name _________________ (for your reference)

System Name ___________________

Password _______________________

Figure 1: System selection screen

Open the AN-8000 software and select New System unless you are adding equipment to an existing system. Hit the OK button and you get 4 options, Unit Scan, System Settings, Password Change and Clock Setting. Click on Unit Scan to open the tool that searches the subnet for AN equipment and allows you to set IP addresses. This uses a broadcast which will not leave the router your computer is connected to, you should repeat the following step for every subnet on your system until every device has the correct, unique IP address, subnet mask and gateway information.

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Contents Network Intercom System AN-8000 Series Page System selection screen Unit Scan Station Table, see page 155 of the AN-8000 guide Paging, see page 192 of the AN-8000 guide Function Settings1 to enable call forwarding Multi Interface Audio I/O tab, see