Appendix

Additional Information

Error messages

When you contact your dealer or your nearest Pioneer Service Center, be sure to record the error message.

Built-in CD Player

Message

Cause

Action

 

 

 

ERROR-11, 12,

Dirty disc

Clean disc.

17, 30

 

 

 

 

 

ERROR-11, 12,

Scratched disc

Replace disc.

17, 30

 

 

 

 

 

ERROR-10, 11,

Electrical or me-

Switch the ignition

12, 15, 17, 30,

chanical

key, or switch to a

A0

 

different source,

 

 

then back to the

 

 

CD player.

 

 

 

ERROR-15

The inserted disc

Replace disc.

 

does not contain

 

 

any data

 

 

 

 

ERROR-22, 23

The CD format

Replace disc.

 

cannot be played

 

 

back

 

 

 

 

No Audio

The inserted disc

Replace disc.

 

does not contain

 

 

any files that can

 

 

be played back

 

 

 

 

TRK SKIPPED

The inserted disc

Replace disc.

 

contains WMA

 

 

files that are pro-

 

 

tected by DRM

 

 

 

 

PROTECT

All the files on

Replace disc.

 

the inserted disc

 

 

are secured by

 

 

DRM

 

 

 

 

USB audio player/USB memory

Message

Cause

Action

 

 

 

No Audio

No songs

Transfer the audio

 

 

files to the USB

 

 

portable audio

 

 

player/USB mem-

 

 

ory and connect.

 

 

 

 

USB memory

Follow the USB

 

with security en-

memory instruc-

 

abled is con-

tions to disable the

 

nected

security.

 

The connected

Play an audio file

TRK SKIPPED

USB portable

not protected by

 

audio player/

Windows Media

 

USB memory

DRM 9/10.

 

contains WMA

 

 

files that are pro-

 

 

tected by

 

 

Windows Media

 

 

DRM 9/10

 

 

 

 

PROTECT

All the files on

Transfer audio files

 

the connected

not protected by

 

USB portable

Windows Media

 

audio player/

DRM 9/10 to the

 

USB memory are

USB portable

 

protected by

audio player/USB

 

Windows Media

memory and con-

 

DRM 9/10

nect.

 

 

 

N/A USB

The USB device

Connect a USB

 

connected to is

portable audio

 

not supported by

player or USB

 

this unit.

memory that is

 

 

USB Mass Storage

 

 

Class compliant.

 

 

 

CHECK USB

The USB connec-

Confirm that the

 

tor or USB cable

USB connector or

 

is short-circuited. USB cable is not

 

 

caught in some-

 

 

thing or damaged.

 

 

 

 

The connected

Disconnect the

 

USB portable

USB portable

 

audio player/

audio player/USB

 

USB memory

memory and do

 

consumes more

not use it. Turn the

 

than 500 mA

ignition switch to

 

(maximum allow-

OFF, then to ACC

 

able current).

or ON and then

 

 

connect the com-

 

 

pliant USB porta-

 

 

ble audio player/

 

 

USB memory.

 

 

 

N/A PLAYLIST

Selected m3u

Select another

 

playlist cannot

playlist.

 

be played back.

 

 

 

 

 

All the files on

Select another

 

the selected m3u

playlist.

 

playlist are pro-

 

 

tected by

 

Windows Media

DRM 9/10.

English

No songs

Transfer the songs

 

to iPod.

 

 

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Pioneer DEH-P690UB operation manual Additional Information Error messages, Message Cause Action