Datalogic Scanning Industrial PDA manual Troubleshooting

Troubleshooting

Troubleshooting

Refer to the Pegaso PRG for more information.

Table 7. Troubleshooting Problems, Causes, and Solutions

Problem	Possible Cause	Solution
	The battery pack is	Ensure the battery is installed properly.
The Pegaso does	not installed properly.
not turn on.	System failure.	Perform a cold reset. Refer to Resetting the
		Pegaso on page 2-24.
During reset, the	Firmware persistent
terminal beeps		Re-download the firmware using the DFU in
	flash memory has
twice and stays		bootload mode. Refer to the PRG.
	been corrupted.
blank.
		Replace the battery. If the terminal still does
Rechargeable	Battery failure.	not work, do a warm reset, then a cold reset;
		refer to Resetting the Pegaso on page 2-24.
battery pack did
	The unit was removed	Insert the Pegaso in dock and begin charging.
not charge.
	from the dock while	The battery pack and backup battery require 4
	battery was charging.	hours to fully charge.
Characters are not	The Pegaso is not	Press <PWR>.
	powered on.
visible on the
	The ambient room	The Ambient Light Sensor may not be function-
display.
	light is too dark or low.	ing properly.
No sound is	Volume setting is low	Adjust the sound by going to Start > Settings
		> Control Panel > Volume & Sounds --OR--
audible.	or turned off.
		Scan a bar code from the PRG.
The Pegaso turns	The Pegaso is inac-	The Pegaso turns off after a period of inactivity.
		You can set duration from 1-30 minutes. Refer
itself off.	tive.
		to the PRG.
	The Pegaso was
	removed from dock or	Replace the terminal in the dock or replace the
During data	unplugged from host	serial cable, and retransmit.
	PC during communi-
communication, no	cations.
data was
	Incorrect cable config-
transmitted, or		See your System Administrator.
transmitted data	uration.
	Communication soft-
was incomplete.
	ware was incorrectly	Perform setup as described in the PRG.
	installed or config-
	ured.

28 Pegaso™ Industrial PDA with Windows® CE