Datalogic Scanning Industrial PDA manual Not accept scan

Page 31

 

 

Troubleshooting

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

The scan window is

Carefully wipe the scanning window with a soft,

 

dirty.

clean cloth. Do not use abrasives.

 

 

 

 

The scanning applica-

Verify unit is loaded with a scanning applica-

 

tion is not loaded.

tion. See your System Administrator.

 

 

 

 

Unreadable bar code.

Be sure the symbol is not defaced.

The Pegaso does

 

 

Distance from scan

 

not accept scan

 

window to bar code is

Be sure you are in proper scanning range.

input.

incorrect.

 

 

 

 

 

 

 

 

Be sure the terminal is programmed to accept

 

The Pegaso is not

the type of bar code you are scanning. Try

 

programmed for a

using FF3A to turn on maximum defaults, as

 

symbology.

described in “Programming Parameters” in the

 

 

PRG.

 

 

 

 

The Pegaso is not

If you don’t hear a beep, check that the appli-

 

programmed to gener-

cation is set to generate a beep on good

 

ate a beep.

decode.

The Pegaso does

 

 

 

If the scanner stops emitting a laser beam

not accept scan

 

when you press the trigger, check your battery

input (cont.)

Battery is low.

level. Refer to the PRG.

 

Note: If the scanner is still not reading

 

 

 

 

symbols, contact your distributor or

 

 

Datalogic Mobile, Inc.

 

 

 

The UPC/EAN

 

Set the Read Verification for extensions

extension

Laser beam only

(parameter 0528) to a value lower than the

(supplemental

crosses over base of

Read Verification for the base label. See the

label) is not always

UPC/EAN label.

PRG.

scanned.

 

 

 

 

 

 

Quick Reference Guide

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Contents Industrial PDA Disclaimer Table of Contents Industry Canada statement Appendix a Microsoft Windows CEOverview FeaturesTriggers Battery Pack Powering the PegasoGetting Started Powering the Pegaso Do not expose the battery to liquids, or allow to get wet Installing the Battery PackSystem Tray Battery Status Indicators Battery PowerSystem Tray Battery Status Indicators Battery Icon Description Status Charging Charging the Batteries Battery Charging Methods and IndicationsCharging with the Dock Pull Upward to Remove USB/Serial ConnectorCharging with a Battery Charger Setting Up the Mobile ComputerBackup Battery Getting Connected Bluetooth SetupConnecting to a PC IP Network Setup Touchscreen CalibrationModifying Network Connection Settings RF Setup Summit Client UtilityUsing the Stylus Setting the Date and TimeScreen Protector Command BarNavigating the Display Ambient Light SensorApplication Navigation Task BarTranscriber Soft Keypad/Input PanelKeypad Overview Special Keys System Tray Keyboard IndicatorsInput States and their System Tray Indicators KeypadKey Keypad Key Keypad Alpha Characters and SymbolsKey Keymap Laser Scanning Scanning Bar CodesPersistent Memory Persistent MemoryWarm Reset Resetting the PegasoContext Sensitive Help After Warm Reset Cold ResetAfter Cold Reset Safe ResetProcedure to Safe Reset Maintaining the Pegaso After Safe ResetTroubleshooting Problems, Causes, and Solutions TroubleshootingNot accept scan Flashing RED Start RF Connectivity TroubleshootingTelephone Technical Support Technical SupportResources Datalogic Mobile Website Support Reseller Technical SupportInstallation Requirements Install Avalanche SEQuick Start RAM Access the Avalanche SE Console Additional Console Information Connect To Your Mobile DevicesManage Mobile Devices Additional Functionality Configure Network and Wireless SettingsInstall Additional Software Packages Connect to Devices Using Remote Control Quick Reference Guide Additional Resources Definitions Transfers, Support Infringement Government Restricted Rights International Use Quick Reference Guide Appendix a Microsoft Windows CE End User License Agreement Quick Reference Guide Datalogic Mobile Pegaso Windows CE Product Warranty Assignment Advisory Statement Laser Safety LabelLaser Safety Label Regulatory StatementsRadiation Exposure Statement Industry Canada statementPegaso Industrial PDA with Windows CE French EnglishItalian GermanDutch DanishSwedish Norwegian FinnishSpanish PortugueseChinese Japanese Europe EU Declaration of Conformity 0560 Declaration of Conformity Page Datalogic Mobile, Inc