Compaq iPAQ H3000 manual Network Connection Problems, Cable Connection Problems

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Network Connection Problems

•The following solutions may help if you encounter problems when using a network card for network connections. Additional troubleshooting information is available in Connections Help on the iPAQ H3000 and ActiveSync Help on the computer.

•Verify that you have an Ethernet card that is compatible with your iPAQ H3000.

•Verify that you have added necessary server information. Tap then Settings. On the Connections tab, tap Network. Tap your installed adapter (usually your Ethernet card's name) and enter any necessary information. Most networks use DHCP, so you should not have to change these settings unless your network administrator instructs you to do so.

•If Network Connection isn't listed as a connection method in the ActiveSync dialog box when starting synchronization, wait a few minutes and try again. Also, if synchro- nization does not start right away, the network is probably busy, and it may take a minute for your iPAQ H3000 to connect to the network.

•Make sure that the proper drivers for your card are installed on the iPAQ H3000. For more information, see the owner’s manual for the network card.

•Verify with your network administrator that your user name and password are correct.

•Verify with your network administrator that the network you are trying to connect to is available, or try to connect to it from another computer.

•You may need to change the device name if you are trying to connect to a network and cannot because another device with the same name is already connected. To change

the device name, tap then Settings. On the System tab, tap About, then the Device ID tab.

Cable Connection Problems

The following solutions may help if you encounter problems when connecting to your computer. Additional troubleshooting information is available in Connections Help on the iPAQ H3000 and ActiveSync Help on the computer.

•Ensure the iPAQ H3000 is turned on.

•If a modem or Ethernet card is inserted into your iPAQ H3000, remove it.

• Ensure that you do not have any other active connections. Tap

then Today. Tap

or at the bottom of the screen, then Disconnect.

•Ensure the cradle’s cable is securely plugged into the appropriate port on the back of your computer. Use the cable that came with the iPAQ H3000 cradle without any extra cables or extenders attached.

•Ensure your iPAQ H3000 is securely placed into the cradle.

a-10Tips and Troubleshooting

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Contents Ipaq H3000 Pocket PC IPAQ H3000 Pocket PC Reference Guide Table of Contents Microsoft ActiveSync Microsoft Pocket Outlook Appendix B Character Recognizer B-1 Appendix C Regulatory Notices C-1 Getting Started WelcomeWhere to Find Information Symbols and Conventions Customer RegistrationHow to Transfer Palm-size PC Data Basic Skills Front Panel ComponentsInformation, see Getting Conected Mation, see Reset the iPAQ H3000 and Clear Bottom Edge ComponentsCradle and AC Adapter Recharging the Battery Power sourceTo add a Compaq iPAQ Expansion Pack Compaq iPAQ Expansion Pack SystemTo view the Expansion Pack properties To remove a Compaq iPAQ Expansion Pack Compaq iPAQ CF Card Expansion PackTo insert a CompactFlash card Guidelines for Using CompactFlash Cards To remove a CompactFlash cardStylus Today Screen Programs Inbox CalendarContacts InfraredNavigation Bar and Command Bar Pop-up Menus NotificationsTyping Using the Input Panel Enter Information on Your iPAQTo use Character Recognizer To type with the soft keyboardTo select typed text To write on the screen Writing on the ScreenTo select writing To convert writing to text Tap Tools then RecognizeOr, tap the word you want to use To create a drawing Drawing on the ScreenTo select a drawing Recording a Message To create a recordingFind Information Adjusting SettingsCustomize Your iPAQ H3000 Tap , Settings, then Password Setting a PasswordCally adjusts the recording volume DescriptionTo add programs Adding or Removing ProgramsTo add a program to the Start menu To remove programs Using File Explorer on your iPAQUsing ActiveSync on the computer Tap Remove Programs on the System tabTo set the power off timer PowerTo display the Power control panel Tap , Settings, System, then PowerAdjusting the Backlight To set the backlight to reverseQStart To adjust the backlight time-outTap , Programs then QStart Task Management QUtilities and QMenuTap , Programs then QMenu File Explorer Self TestTo read the Self Test log file on your computer Tap , Settings, System, then Sounds & Reminders Controlling VolumeContrast Saving Contacts Backup and Restore DataTo perform a backup Backing up Data to a CF CardTo restore a backup onto your iPAQ Pocket PC Tap Restore from CFMicrosoft Activesync 2Microsoft ActiveSync Microsoft Pocket Outlook Calendar Scheduling Appointments and Meetings To create an appointment Using the Summary Screen Creating Meeting Requests To schedule a meetingContacts Tracking Friends and Colleagues Tap to see additional phone num- bers and e-mail addressesTo create a contact 8Microsoft Pocket Outlook Tasks Keeping a To Do List To create a task Microsoft Pocket Outlook 12Microsoft Pocket Outlook To create a note Inbox Sending and Receiving E-mail Messages Connecting Directly to an E-mail ServerSynchronizing E-mail Messages Using the Message List Select the service and folder you want to display16Microsoft Pocket Outlook Composing E-mail Messages To compose an e-mail messageManaging E-mail Messages and Folders Folder behavior with ActiveSyncCompanion Programs Pocket Word2Companion Programs Typing Mode Writing Mode Drawing Mode Recording ModePocket Excel Microsoft Money Tips for Working in Pocket ExcelTo create a new account Getting StartedTo navigate within Microsoft Money Using the Account Register Entering Transactions Entering and Tracking Investments Using Windows Media Manager for Pocket PC Windows Media Player for Pocket PCWhat is Packaged Content? Using the Playlist Manager Microsoft ReaderGetting Books on Your iPAQ H3000 Using the LibraryReading a Book Using Reader Features Removing a Book Installing Pocket StreetsPocket Streets Getting Maps on Your iPAQ H3000Viewing Maps Creating Map and Pushpin Files for Your iPAQ H3000Click Create Map For Pocket Streets on the Tools menu Mobile Favorites Folder Pocket Internet ExplorerFavorite Links To create a mobile favorite Mobile FavoritesTo save iPAQ H3000 memory Channels Using AvantGo ChannelsTo sign up for AvantGo Using Mobile Channels Use Pocket Internet ExplorerTo view mobile favorites and channels To browse the Web AutomaticallyGetting Connected To receive information Transfer Items Using InfraredTo send information Tap , Programs, then Infrared ReceiveTo create a modem connection to an ISP Connect to an ISPTap New connection Connect to Your Network To create a modem connection to a network To create an Ethernet connection to a network End a Connection To set up a e-mail serviceConnect Directly to an E-mail Server Get Help on Connecting Inbox Sending and Receiving E-mail Messages in ChapterReset the iPAQ H3000 and Clear Memory Tips and TroubleshootingResetting the iPAQ Clearing memory Use external power whenever possible Battery Loses PowerShorten auto-suspend time Turn off sounds you don’t need If You Forget Your PasswordIf You Run Out of iPAQ H3000 Memory Turn off notification lightStorage memory Screen is Dark Screen Freezes or Responds SlowlyScreen is Blank Program memoryInaccurate Response to Stylus Taps Infrared IR Connection ProblemsScreen is Hard to Read Slow or No ResponseModem Connection Problems Can’t dial outCan dial out but can’t make a proper connection Connection is unreliableNetwork Connection Problems Cable Connection ProblemsBattery Guidelines Routine MaintenanceRoutine Care International Travel Travel GuidelinesShipping Guidelines Appendix b Character Recognizer2Character Recognizer Character Recognizer 4Character Recognizer Regulatory Notices Regulatory Agency Identification NumbersModifications Federal Communications Commission NoticeCables Avis Canadien Battery WarningCanadian Notice European Union NoticePower Cords Hardware Specifications System SpecificationsPhysical Specifications Operating Environment
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