Panasonic KX-TD816E System Control, Forwarding a Waiting Call, To forward, Press Hurry-up

Page 112

System Control

Forwarding a Waiting Call

(Automatic Overflow / Hurry-up Transfer)

When you (operator 1) are busy and an outside call comes to you directly, that call is put in a waiting queue. When the number of calls in the queue exceeds the assigned limit, calls will automatically be forwarded to operator 2.

You can check the condition of the queue with the Hurry-Up button light, and forward the first call in the queue to a pre-assigned extension.

◆To forward

PT

(Hurry-up)

Press Hurry-up.

• The Hurry-Up button light shows the current status as follows: Off: No waiting call

Red: At least one call is waiting.

Flashing red: Number of calls exceeds assigned limit.

☞Customising Your Phone

•Customising Your Phone

Create or re-arrange a Hurry-Up button.

3-4 Operator Operation

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Contents KX-TD816E/KX-TD1232E Telephones More ExtensionsDect System Voice Mail IntegrationPrecaution Following icons are used frequently in this manualFor future reference Safety Instructions Table of Contents Index Operator OperationOperator Customising Dect Appendix Index Page Overview Capacity Names and Locations KX-TD816 Inside viewTo open the front cover To close the front coverTo AC Outlet Connection ExampleTo Extensions Conductor wiring cord For a digital proprietary telephone Adding Another Telephone in ParallelMethod Parallelled Telephone ConnectionConductor wiring cord Connect pins L and H Conductor wiring cord Connect pins a and BOperation Feature Numbers Before Operating the TelephonesWhat kind of telephone can be used? TonesDisplay Your Extension NumberExamples RestrictionsIcon Descriptions When You Use a Panasonic Proprietary Telephone Left Right Using a Jog DialLevel decreases Level increases Using an account code Account Code Entry How to Follow the StepsCalling Without a Restriction Making Calls Basic CallingCalling another extension To another extension Intercom CallCalling an external party Phone noEmergency call Charge Fee Management Hands-free operationEasy Dialling With one touch button One-Touch DiallingTo store a phone number Desired noTo dial Using numbers stored in the system System Speed DiallingDialling Example To set / cancel To a pre-set party by going off-hook Pickup DiallingUsing a pre-assigned number Quick Dialling To a Phantom extensionTo call or transfer to a phantom extension To answerRedial Redialling the last number you dialled Last Number RedialSaving the number and redialling Saved Number Redial To saveWhen the Dialled Line is Busy or There is No Answer To cancelReserving a busy line Automatic Callback Busy To answer a call-back ringing and callSending a call waiting tone Busy Station Signalling BSS BSSLeaving a message waiting indication Message Waiting To leave / cancel a message waiting indicationTo leave a message waiting indication To check and select the party To leave / cancel a message waiting indication contdTo call back To clear all message waiting indications Enter your extensionCalling without Restrictions Using an account code Account Code EntryAccount code To an extension refusing the call DND Override Changing the dialling mode Pulse to Tone ConversionRing-calling Default Alternating the Calling MethodFor voice-calling For ring-callingReceiving Calls Answering CallsExample Helpful hints for the hands-free operationAnswering Hands-free Hands-free AnswerbackCall Pickup Answering a Call Ringing at Another TelephoneGroup Call Pickup only If you receive a call waiting tone, you can ask a third Press C.Pickup GroupAnswering a Call via an External Speaker Trunk Answer From Any Station TafasSpeaker no Enter speakerDuring a Conversation Holding a CallHolding regular To retrieve a callTo hold multiple intercom calls, use the Call Park feature To set Holding in a system parking zone Call ParkParking zone no To set contd Feature Access Until Call Park Zone number To retrieveStored parking Zone no Enter stored parkingCall Splitting Transferring to an extension Transferring a CallPress Transfer Enter extension Enter line access Enter phone number Line accessTransferring to an external party Default Answering a Call WaitingTo talk to the new party Special TonesThree-party Conversation Adding a third party during a conversation ConferenceEnter desired Party’s numberLeaving a conference To returnSaving a Number To storeMute Flashing red MuteOff-Hook Monitor KX-T7400 series telephone only Letting Other People Listen to the ConversationPress SP-PHONE Before Leaving Your Desk Forwarding Your CallsCall Forwarding To Outside Line CO LinePress desired button Enter line access Enter line accessPress FWD/DND To set Call Forwarding by Isdn Line YourYour MSN Phone noTo cancel Call Forwarding by Isdn Line Boss-Secretary functionCall Forwarding from Hunting Group Forwarding Calls from a Receiving GroupGroup number Message no Default Message Showing an Absent Message on the Caller’sTelephone Display Absent Message Capability On-hookFeature Access until Abst MSG On Rotate Jog Dial or press Next untilRotate Jog Dial until Abst MSG Off is displayed To confirm the message, go off-hook. It will be displayedPress Absent MSG Off Preventing Other People from Using Your Telephone To lock / unlockElectronic Station Lockout Same codeLog-In / Log-Out Leaving a Call Distribution GroupGroup no Making / Answering an Announcement PagingAll ExternalExternal contd GroupGroup no. Specific Press Paging ExternalGroup contd Feature Access until Page GRPPress Paging Group Through a speaker and telephones Paging a Person and Transferring a CallThrough a speaker Through a speaker contd Through the telephone of a particular extension groupPage-E ANS is Answering a Paged AnnouncementPress Page-Ext Answer Through the telephones Feature Access Page-GRP ANS isPress Page-GRP Answer Setting the Telephone According to Your Needs Setting the AlarmTo view the setting Timed ReminderTo stop or answer the ringback Any keyRefusing Incoming Calls Refusing all callsDo Not Disturb DND Extension noTo cancel contd Press FWD/DND CancelReceiving a Call Waiting OhcaDenying the Paged Announcement Paging DenyOr 2 for extension Dial 1 for outside lineIdentification number Tone To change the setting at any time for a particular call Calling Line Identification Restriction ClirConnected Line Identification Restriction Colr Denying Other People the Possibility of Picking upYour Calls Call Pickup Deny Checking the Day / Night Service Status Turning on the Background MusicSetting the Parallel Connected Telephone Ringer Parallelled TelephoneOperation Press Parallel On/OffClearing the Feature Settings at Your Extension Station Program ClearUsing User-supplied Equipment If a Doorphone / Door Opener is ConnectedDoorphone call To call from the doorphoneTo clear the phone number To set / cancel at the extension receiving doorphone callsDoorphone no Opening the door From a specified extensionFrom any extension while talking to the doorphone Time limitAccessing external services External Feature Access If a Host PBX is ConnectedEnter desired number Press FLASH/RCL or Transfer and dialVoice mail integration If a Voice Processing System is ConnectedTo forward your calls to a mailbox To listen to a stored message Transferring callsPress VM Transfer Enter extension To set / cancel the password To cancel Live Call ScreeningScreening calls Live Call Screening LCS To set Live Call ScreeningLive Call Operation FlowchartScreening or Recording a conversation Two-Way Recording To record into your mailboxTo record into another mailbox Press Two-Way RecordUsing the Display Proprietary Telephone Calling Using the Call LogTo confirm To clear the logHow to treat the 16th call Recording a Call Log To record a call logTo view the call duration KX-T7433, KX-T7436, KX-T7230, KX-T7235 onlyDenying Other People the Possibility of Seeing Your Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 Using the KX-T7431Using the KX-T7433 Feature nameInitial Display ParameterUsing the KX-T7436 Operation using the function buttonsOperation using the soft buttons Station Speed Extension Dialling AccessNames Calling an intercom Operating At your extension DirectoryUsing the KX-T7235 Call using DirectoryCalling using names System Feature AccessStoring the names and numbers for station speed dialling InputName For the desired noDisplay feature list KX-T7436/KX-T7235 KX-T7431/KX-T7433Call Forwarding/Do Not Disturb feature Page Operator Operation Assigning Level of Service Extension ControlOr COS Second COS SecondaryChanging the Settings To assign all extensions, pressPress Program Enter programmingSystem Control Forwarding a Waiting CallTo forward Automatic Overflow / Hurry-up TransferDay / Night Service Press Night On/Off Turning on the External Background Music To start / stop background musicExt-BGM On/Off Press Extrn BGM On/OffRecording Outgoing Messages To recordTo play back OGM noUsing the Answer / Release Button To transfer a callTo transfer an outside call to an extension with one-touch KX-T7441 onlyHotel Use Features Check-in / check-out KX-T7436, KX-T7235 onlyTo check-in To check-outSetting the alarm for other extensions Wake-up Call Hotel Wake upCLR END Unanswered timed reminder alert KX-T7436, KX-T7235 only MenuPrinting out guest room information Enter parameterPrinting the System Working Report Dial Dial 1 to print On-hook Or 0 to clearPage Customising Your Initial Settings Customising Your Phone Station ProgrammingIntercom line Ringing lineTo confirm the current setting To clear all settingsProgrammable Button Customising the ButtonsOr Pause DSS or PF Programming Input Phantom Extension Night*2 Call Pickup Deny*2 Call Waiting*4One-Touch Dialling with Auto Hold TerminateTo distinguish the ringing tones for each CO button To change the ringing tone for intercom callsTo set a phantom extension ringing or not To clear the button dataCharge Fee Management Pre-assigned extension onlyID code Enter ID codeCustomising Your System System Programming Programming InformationJack Number / Extension Number DisplayConfirmation Example Procedure Entering the programming modeExiting the mode To exit the programming mode at any time, lift the handsetEntering characters Character EntryCombination Table Keys Space Example To enter Ann Using Jog Dial Date and Time Set AM or PMSpeed dial no Phone no System Speed Dialling Number SetEnter speed dial System Speed Dialling Name Set Speed dial no NameProgramming List for 001/002 Speed Name Phone noName Phone no SpeedCustomising Your System System Programming Customising Customising Your System System Programming Customising Customising Your System System Programming Extension Number Set Default Jack no. = Extension noJack no Jack no Extension Name SetDial Press Next Programming List for 003/004 Jack Extension no NameDirectory is on Dect Safety InstallationBattery PlacementOperating Range For Best PerformanceNoise Before Operating the Dect Portable Station What is the Dect Portable Station?Registration Battery Charge Standard Battery LifeTo install a battery To replace a batteryYour Extension Number / Dect System Number Button Descriptions Combination ButtonsSub feature title Calling the Call DirectoriesStoring the names and numbers Description Operation stepsOperation Making CallsUsing a Flexible CO button Using automatic line access number / outside line numberAutomatic Answer Mode Set Receiving CallsTo clear all of the numbers in the call log CO or Intercom Press Hold Press Hold again Dect Station PortableUsing the Call Directories Storing the names and numbersPBX System Speed Dialling Directory PBX Extension Dialling DirectoryTo store a PS Dialling Directory item To store a phone number first and then a nameTo enter characters, see Press FunctionTo edit a PS Dialling Directory item Edit name Edit phone noTo store / edit a PBX Station Speed Dialling Directory item Phone numberPS-DELETE Making calls using the Call Directories Desired nameEntering characters To confirm the extension number of the paired telephone Using Your PS in Parallel with the Wired TelephoneSuper EXtra Device Ports Sxdp Enter destination Locking the Keypads Press Function for 2 secondsSelecting the Feature Button on the Display Display sequence in KEY displayOther Operations Calling without Restrictions Alternating the Calling MethodAlternate Calling Ring / Voice Answering a Call Ringing atHolding a Call Holding in a system parking zoneCall Park Talking to Two Parties AlternatelyUsing Your Telephone Forwarding your CallsCall Forwarding Forwarding Calls from aSetting the Alarm Refusing Incoming CallsLeaving a Call Distribution Group Log-In / Log-OutRefusing direct outside calls Call Pickup Deny Clearing the FeatureDND for Direct Dialling In Calls Receiving a Call WaitingIf a Host PBX is Connected If a Doorphone / Door Opener is ConnectedIf a Voice Processing System is Connected Customising Your PS Display sequence in Programming displayPS Programming To cancel the PS Programming / Dect System Lock password To set the PS Programming / Dect System Lock passwordPassword To change the initial settings Not use the vibration Ring mode OFFEnter password Yes onAuto English*2 Unlock OFFNo OFF RingNo Disable Date and time TimeInitial Settings PBX ProgrammingCustomising the Buttons Button Programming InputTo exit the mode at any time, press the Cancel button Charge Fee Management Pre-assigned extension onlyPage Appendix Troubleshooting Troubleshooting for wired telephonesCannot make an outside call using Cannot remember the featureScreening Password Background music started One-Touch Dialling button orPower Failure occurred When a power failure occurs When turning the power back onMessage button light lit Check Printer is displayed at the operator 1’s telephoneTroubleshooting for Dect Portable Station Alarm sounds after pressing the Redial button Radio signal Even though youYou cannot store a phone number and name in the directory flashes or beeps tones soundFeature Number List Feature Default Assigned no Additional digits+forwarding group no Setting / cancelling Storing the phone number 715 Directory Extension33-1 System Speed Dialling NameAppendix Directory Station Speed Dialling Quick Dialling When going off-hook What is This Tone?While on-hook When talking to an external party When you make callsWhile off-hooking When setting the features or programming Confirmation TonesSpecifications CharacteristicsGeneral Description When a Line is Busy Quick Reference CardTo Make Calls To Pick Up Someone’s CallSettings Frequently Used Features at Your Extension SettingsFrequently Used Features at Your Extension Locking / Unlocking Your PhoneIndex Index Auto DialDSS FWD → FWD/DND Live Call Screening LCS Pause Symbols Names and Locations of the KX-T7436 IconsPage Panasonic Business Systems U.K
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KX-TD1232E, KX-TD816E specifications

The Panasonic KX-TD1232E and KX-TD7590CE are robust communication solutions designed for both small and medium-sized businesses. These systems integrate advanced technology with user-friendly features to enhance office productivity and connectivity.

The KX-TD1232E is a versatile digital PBX system that supports a maximum of 32 extensions, making it ideal for growing businesses. It includes built-in features such as call forwarding, call waiting, and automated attendant capabilities. The system can be expanded up to 128 extensions through the addition of expansion cards, providing flexibility for expanding organizations. Users appreciate the intuitive interface, which simplifies the process of managing calls and extensions.

One of the standout characteristics of the KX-TD1232E is its compatibility with various communication protocols, allowing integration with existing communication infrastructure. It supports both digital and analog devices, which ensures that businesses can utilize older equipment while transitioning to newer technologies. Additionally, it offers voicemail capabilities, enabling users to manage messages efficiently.

In tandem with the KX-TD1232E, the KX-TD7590CE is a wireless DECT handset that provides mobility and convenience in communication. The KX-TD7590CE features a sleek design and a large backlit display, making it easy to read and navigate. It supports up to six simultaneous calls, allowing users to manage multiple conversations without the need to return to their desk phone.

The KX-TD7590CE is equipped with noise-reduction technology, ensuring clear communication even in noisy environments. The device also offers enhanced battery life, allowing users to stay connected longer without frequent recharging. With features such as a speakerphone, call transfer, and caller ID, this handset enhances the user experience while ensuring that important calls are never missed.

Both systems support significant call management features, including call recording, conference calling, and custom routing options. Security is also a priority, with built-in encryption technology safeguarding conversations against unauthorized access.

In summary, the Panasonic KX-TD1232E and KX-TD7590CE represent a potent combination of advanced telecommunication technology and practical features. Together, they provide businesses with a comprehensive solution for effective communication, enhancing productivity while ensuring reliability and ease of use. Whether in the office or on the go, these systems are designed to meet the evolving needs of modern workplaces.
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