Panasonic KX-TG1837AL, KX-TG1831AL operating instructions Error messages, Troubleshooting

Page 45

TG1831-1837AL(e).book Page 45 Friday, February 3, 2006 2:24 PM

 

Useful Information

Error messages

 

 

 

Error message

Cause & solution

Answer Sys. Full*1

L Erase unnecessary messages (page 32).

Error*1

L Recording was too short. Try again.

Failed

L Phonebook copy failed. Confirm the other handset

 

(the receiver) is in standby mode and try again.

Incomplete

L There was an error while copying phonebook

 

entries. Erase the unnecessary phonebook entries

 

from the other handset (the receiver) and try again.

Invalid Number

L You tried to send an SMS message to a phone

 

number saved in the handset phonebook, caller list,

 

or redial list that is over 20 digits long.

Memory Full

L The handset’s phonebook memory is full. Erase

 

unnecessary entries (page 17).

 

L Message memory becomes full. Erase

 

unnecessary messages (page 32).

SMS Full

L Erase unnecessary messages (page 28, 28).

You must first subscribe

L You must subscribe to Caller ID service. Once you

to Caller ID.

receive caller information after subscribing to Caller

 

ID service, this message will not be displayed.

*1 KX-TG1837 only

 

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.

Telephone

 

 

Problem

Cause & solution

 

 

 

 

w is flashing.

L The handset is not registered to the base unit.

 

 

 

 

 

 

 

Register it (page 37).

 

 

 

 

 

 

L The handset is too far from the base unit. Move

 

 

 

 

 

 

 

closer.

 

 

 

 

 

 

L The AC adaptor is not connected. Check the

 

 

 

 

 

 

 

connections.

 

 

 

 

 

 

L You are using the handset or base unit in an area

 

 

 

 

 

 

 

with high electrical interference. Place the handset

 

 

 

 

 

 

 

and base unit away from interference sources, such

 

 

 

 

 

 

 

as antennas and mobile phones.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Model No. KX-TG1831AL Your phone IntroductionMaking/Answering Calls Accessory information Included accessoriesAccessory items Quantity TG1831 TG1837 KX-TCA718EX Additional/replacement accessories Model No DescriptionImportant information Battery cautionGeneral EnvironmentTG1831-1837ALe.book Page 7 Friday, February 3, 2006 224 PM Instructions to customer InstallationService difficulties Controls Connections DisplaysDisplay icons Meaning Icon Base unitBattery charge If you subscribe to an Adsl serviceLocation Battery strength Battery icon High Medium Turning the power on/offPower on Power offSymbol Meaning Display languageDate and time Other features Redial featureMaking calls EraseAnswering calls Auto talk featureAdding entries to the handset phonebook Handset phonebookFinding and calling a handset phonebook entry Editing entries in the handset phonebookChain dial Handset settings TG1831-1837ALe.book Page 20 Friday, February 3, 2006 224 PM Alarm Time settingsRepeater Mode Base unit settingsCall Options Recall/Flash Area Code Call Restrict Other Options Base Unit PINOK iBase Unit Setup Call Options Area Code Setting call restrictionOK iBase Unit Setup Call Options Call Restrict Call optionsCaller list Using Caller ID serviceCall waiting and Caller ID compatible Viewing the caller list and calling backEditing a caller’s phone number before calling back Voice mail serviceErasing caller information Storing caller information into the handset phonebookUsing the public mailbox and private mailboxes Using SMS Short Message ServicePublic Settings SMS On/Off Public Settings Message Centre1 or Message Centre2Writing and sending a new Sending a messageMessage Sending a saved messageErasing saved messages Receiving a messageReading a received message Replying to a messageChanging private mailbox settings SMS settingsStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backPublic Settings PBX Access No Storing the PBX line access number for PBX users onlyGreeting message Answering systemErasing the greeting message Listening to messagesListening to new/all messages Erasing all messagesRemote operation Direct command operation using the handsetCalling back Caller ID subscribers only Turning remote operation onRemote commands Using the answering system remotelyKey Remote command Turning on the answering system remotelyAnswering system setting Changing the number of ringsSelecting the caller’s recording time OK i Answer System Settings Recording Time OK i Answer System Settings Call ScreeningTurning call screening on/off Operating additional units OK i Handset Setup Registration Register H.setRegistering a handset to the base unit Additional handsetsOK iBase Unit Setup Cancelling a handsetOK iBase Unit Setup Other Options Repeater Mode Increasing the range of the base unitCopying phonebook entries CopyCopy All Base unit Wall-mountingUsing an optional belt clip Charger KX-TG1837 onlyAttaching the belt clip Removing the belt clip Character entry Characters available in each character entry modeCharacter entry modes Alphabet character table ABC Numeric entry tableGreek character table M Extended 1 character table N Extended 2 character table OCyrillic character table P When writing SMS messages Troubleshooting Error messagesProblem Cause & solution Setup Other Options Base Unit PIN Provider/telephone company block your phone SMS Short Message Service Problem Cause & solutionAnswering system KX-TG1837 only Specifications PIN IndexCopyright Sales Department Panasonic Australia Pty. Limited

KX-TG1831AL, KX-TG1837AL specifications

The Panasonic KX-TG1837AL and KX-TG1831AL are two advanced cordless telephone models that blend functionality with modern design, making them ideal for both home and office environments. These phones stand out due to their user-friendly features and reliable performance, catering to the diverse communication needs of customers.

One of the significant characteristics of both models is their DECT (Digital Enhanced Cordless Telecommunications) technology, which ensures crystal-clear sound quality and a secure connection. DECT technology also minimizes interference from other electronic devices, providing users with a stable and uninterrupted line, essential for important calls.

The KX-TG1837AL is equipped with a two-line capacity, allowing users to manage two separate phone lines. This feature is particularly beneficial for businesses or homes with multiple users, allowing simultaneous calls and the convenience of switching between lines without the need for additional equipment. Meanwhile, the KX-TG1831AL offers a single-line feature, perfect for users looking for simplicity without compromising on quality.

Both models come with a large, backlit LCD display that provides easy navigation and visibility, even in low-light conditions. The intuitive interface makes accessing phonebook entries, call logs, and settings straightforward. The KX-TG1837AL can store up to 50 contacts, while the KX-TG1831AL also offers impressive memory for essential contacts.

Another notable feature is the built-in answering machine functionality available in the KX-TG1837AL. Users can record messages and retrieve them conveniently, ensuring that no important communication is missed. Furthermore, the models are designed to provide an extended range, allowing users to move freely within their homes or offices without losing connectivity.

Panasonic has integrated eco-friendly technology into these models, which offers low radiation levels and energy-efficient power consumption. This makes them an excellent choice for environmentally conscious consumers.

Overall, the Panasonic KX-TG1837AL and KX-TG1831AL cordless phones epitomize reliability and modern technology, providing essential features such as DECT clarity, extensive memory, and an easy-to-use interface. They represent a significant upgrade to traditional telephony, ensuring that users can communicate effectively and efficiently. Whether for personal or professional use, these Panasonic models deliver exceptional performance and value.
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