Panasonic KX-TG1837AL, KX-TG1831AL operating instructions Answering system KX-TG1837 only

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TG1831-1837AL(e).book Page 49 Friday, February 3, 2006 2:24 PM

 

Useful Information

 

 

Answering system (KX-TG1837 only)

 

 

Problem

Cause & solution

The unit does not record new

L The answering system is turned off. Turn it on (page

messages.

31).

 

L The recording time is set to “Greeting Only”.

 

Select “1 Minute” or “3 Minutes” (page 35).

 

L If you subscribe to the voice mail service,

 

messages are recorded by your service

 

provider/telephone company not your telephone.

 

Change the unit’s “Number of Rings” setting so

 

that the unit’s answering system can answer the

 

call before the voice mail service or consult your

 

service provider/telephone company (page 35).

The other party complains that they

L The recording time is set to “Greeting Only”.

cannot leave a message.

Select “1 Minute” or “3 Minutes” (page 35).

I cannot operate the answering

L The base unit or another handset is being used.

system with the handset.

Wait for the other user to finish.

 

L A caller is leaving a message. Wait for the caller to

 

finish.

 

L The handset is too far from the base unit. Move

 

closer.

When I try to operate the

L Another handset is being used. Wait for the other

answering system with the base

user to finish.

unit, the answer on indicator

L A caller is leaving a message. Wait for the caller to

flashes for a few seconds and I

finish.

cannot operate the answering

 

system.

 

I cannot operate the answering

L You are entering the wrong remote access code. If

system remotely.

you forget the remote access code, store a new

 

remote access code again (page 33).

 

L You are pressing the dial keys too quickly. Press

 

each key firmly.

 

L The answering system is turned off. Turn it on (page

 

34).

 

L You are using a pulse telephone. Try again using a

 

touch tone phone.

While recording a greeting

L A call is being received. Answer the call and try

message or listening to messages,

again later.

the unit rings and recording stops.

 

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Contents Model No. KX-TG1831AL Your phone IntroductionMaking/Answering Calls Included accessories Accessory informationAccessory items Quantity TG1831 TG1837 KX-TCA718EX Additional/replacement accessories Model No DescriptionImportant information Battery cautionGeneral EnvironmentTG1831-1837ALe.book Page 7 Friday, February 3, 2006 224 PM Instructions to customer InstallationService difficulties Controls Connections DisplaysDisplay icons Meaning Icon Base unitIf you subscribe to an Adsl service Battery chargeLocation Battery strength Battery icon High Medium Turning the power on/offPower on Power offDisplay language Symbol MeaningDate and time Other features Redial featureMaking calls EraseAnswering calls Auto talk featureAdding entries to the handset phonebook Handset phonebookFinding and calling a handset phonebook entry Editing entries in the handset phonebookChain dial Handset settings TG1831-1837ALe.book Page 20 Friday, February 3, 2006 224 PM Alarm Time settingsRepeater Mode Base unit settingsCall Options Recall/Flash Area Code Call Restrict Other Options Base Unit PINOK iBase Unit Setup Call Options Area Code Setting call restrictionOK iBase Unit Setup Call Options Call Restrict Call optionsCaller list Using Caller ID serviceCall waiting and Caller ID compatible Viewing the caller list and calling backEditing a caller’s phone number before calling back Voice mail serviceErasing caller information Storing caller information into the handset phonebookUsing the public mailbox and private mailboxes Using SMS Short Message ServicePublic Settings SMS On/Off Public Settings Message Centre1 or Message Centre2Writing and sending a new Sending a messageMessage Sending a saved messageErasing saved messages Receiving a messageReading a received message Replying to a messageChanging private mailbox settings SMS settingsStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backPublic Settings PBX Access No Storing the PBX line access number for PBX users onlyGreeting message Answering systemErasing the greeting message Listening to messagesListening to new/all messages Erasing all messagesRemote operation Direct command operation using the handsetCalling back Caller ID subscribers only Turning remote operation onRemote commands Using the answering system remotelyKey Remote command Turning on the answering system remotelyChanging the number of rings Answering system settingSelecting the caller’s recording time OK i Answer System Settings Call Screening OK i Answer System Settings Recording TimeTurning call screening on/off Operating additional units OK i Handset Setup Registration Register H.setRegistering a handset to the base unit Additional handsetsOK iBase Unit Setup Cancelling a handsetOK iBase Unit Setup Other Options Repeater Mode Increasing the range of the base unitCopy Copying phonebook entriesCopy All Base unit Wall-mountingCharger KX-TG1837 only Using an optional belt clipAttaching the belt clip Removing the belt clip Character entry Characters available in each character entry modeCharacter entry modes Alphabet character table ABC Numeric entry tableExtended 2 character table O Greek character table M Extended 1 character table NCyrillic character table P When writing SMS messages Troubleshooting Error messagesProblem Cause & solution Setup Other Options Base Unit PIN Provider/telephone company block your phone SMS Short Message Service Problem Cause & solutionAnswering system KX-TG1837 only Specifications PIN IndexCopyright Sales Department Panasonic Australia Pty. Limited

KX-TG1831AL, KX-TG1837AL specifications

The Panasonic KX-TG1837AL and KX-TG1831AL are two advanced cordless telephone models that blend functionality with modern design, making them ideal for both home and office environments. These phones stand out due to their user-friendly features and reliable performance, catering to the diverse communication needs of customers.

One of the significant characteristics of both models is their DECT (Digital Enhanced Cordless Telecommunications) technology, which ensures crystal-clear sound quality and a secure connection. DECT technology also minimizes interference from other electronic devices, providing users with a stable and uninterrupted line, essential for important calls.

The KX-TG1837AL is equipped with a two-line capacity, allowing users to manage two separate phone lines. This feature is particularly beneficial for businesses or homes with multiple users, allowing simultaneous calls and the convenience of switching between lines without the need for additional equipment. Meanwhile, the KX-TG1831AL offers a single-line feature, perfect for users looking for simplicity without compromising on quality.

Both models come with a large, backlit LCD display that provides easy navigation and visibility, even in low-light conditions. The intuitive interface makes accessing phonebook entries, call logs, and settings straightforward. The KX-TG1837AL can store up to 50 contacts, while the KX-TG1831AL also offers impressive memory for essential contacts.

Another notable feature is the built-in answering machine functionality available in the KX-TG1837AL. Users can record messages and retrieve them conveniently, ensuring that no important communication is missed. Furthermore, the models are designed to provide an extended range, allowing users to move freely within their homes or offices without losing connectivity.

Panasonic has integrated eco-friendly technology into these models, which offers low radiation levels and energy-efficient power consumption. This makes them an excellent choice for environmentally conscious consumers.

Overall, the Panasonic KX-TG1837AL and KX-TG1831AL cordless phones epitomize reliability and modern technology, providing essential features such as DECT clarity, extensive memory, and an easy-to-use interface. They represent a significant upgrade to traditional telephony, ensuring that users can communicate effectively and efficiently. Whether for personal or professional use, these Panasonic models deliver exceptional performance and value.
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