Panasonic KX-TG1831AL, KX-TG1837AL SMS Short Message Service Problem Cause & solution

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TG1831-1837AL(e).book Page 48 Friday, February 3, 2006 2:24 PM

Useful Information

SMS (Short Message Service)

Problem

Cause & solution

I cannot send or receive SMS

L You have not subscribed to the appropriate service.

messages.

Consult your service provider/telephone company.

 

L The SMS message centre number(s) are not stored

 

or are incorrect. Store the correct numbers (page

 

26).

 

L You may request that your service

 

provider/telephone company block your phone

 

number when making phone calls. In order to send

 

messages, you need to add “1832” to the beginning

 

of the Message Centre 1 number (page 26). Note

 

that by doing so, your phone number will be sent

 

along with your SMS messages.

 

L Message transmission was interrupted. Wait until

 

the message has been sent before using other

 

telephone functions.

 

L Your unit is connected to a telephone line with

 

ADSL service. We recommend connecting a filter

 

(contact your ADSL service provider) to the

 

telephone line between the base unit and the

 

telephone line socket.

The SMS message centre number

L Someone tried to send you a message while SMS

is logged in the caller list and the

is turned off.

message is not received.

 

“FD” is displayed.

L The unit could not connect to the SMS message

 

centre. Confirm that the correct SMS message

 

centre numbers are stored (page 26). Confirm that

 

SMS is turned on (page 26).

“FE” is displayed.

L An error occurred while sending the message. Try

 

again.

“E0” is displayed.

L Your phone number is permanently withheld or you

 

have not subscribed to the appropriate service.

 

Consult your service provider/telephone company.

“Q” is not displayed after I read a

L When an error code (“FD”, “FE”, or “E0”) is

message.

displayed, “Q” will not be displayed even if you

 

have read the message.

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Contents Model No. KX-TG1831AL Introduction Your phoneMaking/Answering Calls Accessory information Included accessoriesAccessory items Quantity TG1831 TG1837 Additional/replacement accessories Model No Description KX-TCA718EXBattery caution Important informationGeneral EnvironmentTG1831-1837ALe.book Page 7 Friday, February 3, 2006 224 PM Installation Instructions to customerService difficulties Controls Displays ConnectionsDisplay icons Meaning Icon Base unitBattery charge If you subscribe to an Adsl serviceLocation Turning the power on/off Battery strength Battery icon High MediumPower on Power offSymbol Meaning Display languageDate and time Redial feature Other featuresMaking calls EraseAuto talk feature Answering callsHandset phonebook Adding entries to the handset phonebookFinding and calling a handset phonebook entry Editing entries in the handset phonebookChain dial Handset settings TG1831-1837ALe.book Page 20 Friday, February 3, 2006 224 PM Time settings AlarmBase unit settings Repeater ModeCall Options Recall/Flash Area Code Call Restrict Other Options Base Unit PINSetting call restriction OK iBase Unit Setup Call Options Area CodeOK iBase Unit Setup Call Options Call Restrict Call optionsUsing Caller ID service Caller listCall waiting and Caller ID compatible Viewing the caller list and calling backVoice mail service Editing a caller’s phone number before calling backErasing caller information Storing caller information into the handset phonebookUsing SMS Short Message Service Using the public mailbox and private mailboxesPublic Settings SMS On/Off Public Settings Message Centre1 or Message Centre2Sending a message Writing and sending a newMessage Sending a saved messageReceiving a message Erasing saved messagesReading a received message Replying to a messageSMS settings Changing private mailbox settingsStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backStoring the PBX line access number for PBX users only Public Settings PBX Access NoAnswering system Greeting messageListening to messages Erasing the greeting messageListening to new/all messages Erasing all messagesDirect command operation using the handset Remote operationCalling back Caller ID subscribers only Turning remote operation onUsing the answering system remotely Remote commandsKey Remote command Turning on the answering system remotelyAnswering system setting Changing the number of ringsSelecting the caller’s recording time OK i Answer System Settings Recording Time OK i Answer System Settings Call ScreeningTurning call screening on/off OK i Handset Setup Registration Register H.set Operating additional unitsRegistering a handset to the base unit Additional handsetsCancelling a handset OK iBase Unit SetupOK iBase Unit Setup Other Options Repeater Mode Increasing the range of the base unitCopying phonebook entries CopyCopy All Wall-mounting Base unitUsing an optional belt clip Charger KX-TG1837 onlyAttaching the belt clip Removing the belt clip Characters available in each character entry mode Character entryCharacter entry modes Alphabet character table ABC Numeric entry tableGreek character table M Extended 1 character table N Extended 2 character table OCyrillic character table P When writing SMS messages Error messages TroubleshootingProblem Cause & solution Setup Other Options Base Unit PIN SMS Short Message Service Problem Cause & solution Provider/telephone company block your phoneAnswering system KX-TG1837 only Specifications Index PINSales Department Panasonic Australia Pty. Limited Copyright

KX-TG1831AL, KX-TG1837AL specifications

The Panasonic KX-TG1837AL and KX-TG1831AL are two advanced cordless telephone models that blend functionality with modern design, making them ideal for both home and office environments. These phones stand out due to their user-friendly features and reliable performance, catering to the diverse communication needs of customers.

One of the significant characteristics of both models is their DECT (Digital Enhanced Cordless Telecommunications) technology, which ensures crystal-clear sound quality and a secure connection. DECT technology also minimizes interference from other electronic devices, providing users with a stable and uninterrupted line, essential for important calls.

The KX-TG1837AL is equipped with a two-line capacity, allowing users to manage two separate phone lines. This feature is particularly beneficial for businesses or homes with multiple users, allowing simultaneous calls and the convenience of switching between lines without the need for additional equipment. Meanwhile, the KX-TG1831AL offers a single-line feature, perfect for users looking for simplicity without compromising on quality.

Both models come with a large, backlit LCD display that provides easy navigation and visibility, even in low-light conditions. The intuitive interface makes accessing phonebook entries, call logs, and settings straightforward. The KX-TG1837AL can store up to 50 contacts, while the KX-TG1831AL also offers impressive memory for essential contacts.

Another notable feature is the built-in answering machine functionality available in the KX-TG1837AL. Users can record messages and retrieve them conveniently, ensuring that no important communication is missed. Furthermore, the models are designed to provide an extended range, allowing users to move freely within their homes or offices without losing connectivity.

Panasonic has integrated eco-friendly technology into these models, which offers low radiation levels and energy-efficient power consumption. This makes them an excellent choice for environmentally conscious consumers.

Overall, the Panasonic KX-TG1837AL and KX-TG1831AL cordless phones epitomize reliability and modern technology, providing essential features such as DECT clarity, extensive memory, and an easy-to-use interface. They represent a significant upgrade to traditional telephony, ensuring that users can communicate effectively and efficiently. Whether for personal or professional use, these Panasonic models deliver exceptional performance and value.
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