Panasonic KX-TG5439, KX-TG5438 General use, Programmable settings, Problem Cause & solution

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	Useful Information


Troubleshooting

General use

Problem	Cause & solution
The unit does not work.	L Make sure that the battery is installed correctly (page
	10).
	L Check the connections (page 9).
	L Fully charge the battery (page 11).
	L Clean the charge contacts and charge again (page 11).
	L Unplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	L Re-install the battery (page 10) and fully charge it.

The display shows “No	L The handset is too far from the base unit. Move closer
link to base. Move	and try again.
closer to base, try	L Plug in the base unit’s AC adaptor.
again.” and an alarm	L Raise the base unit antennas.
tone sounds.	L If the above remedies do not solve the problem, the
	handset may have lost communication with the base
	unit. Register the handset again (page 39).

I cannot hear a dial tone.	L Confirm that the telephone line cord is connected (page
	9).
	L Disconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.


Programmable settings

Problem	Cause & solution
I cannot program items.	L Programming is not possible while the handset and
	base unit are being used.
	L Do not pause for over 1 minute while programming.
	L Move closer to the base unit.
	L While another user is listening to messages or the
	answering system is answering a call, you cannot
	program. Try again later.
While programming, the	L A call is being received. Answer the call and start again
handset starts to ring.	from the beginning after hanging up.

For assistance, please call 1-800-211-PANA (7262).

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Contents Operating Instructions Charge the battery for 6 hours before initial useIntroduction Useful Information Your phone Energy StarTrademarks Accessory information Included accessoriesAccessory Order number Quantity Items Installation Important safety instructionsBattery MedicalSplash-resistant handset only Base unit location/noise For best performanceEnvironment Routine careConnections Base unitCharger unit KX-TG5439 only If you subscribe to an xDSL service Battery installationBattery strength Battery chargeBattery icon Battery strength Recharging the batteryBattery performance Battery replacementRecharge battery Operation Operating timeControls Controls and displaysMenu OFF Mute Clear Hold Intercom Ringer indicator Message indicator Receiver DisplayRcvd DisplayCalls ConfKBack dB SelectL Setting the date and timeDate12.31.2005 Time1200 AM KAM/PM SaveL Date06.15.2005 Time1200 AM KAM/PM SaveLKFlash CallL Making callsAnswering calls To make a call using the redial listAuto talk Temporary ringer offVoice changer Useful features during a callHold button Mute buttonClarity booster Voice enhancerCall share KX-TG5439 only G3=V.E. on 4=Caller IQFor Call Waiting service users Pause button for PBX/long distance service usersTemporary tone dialing for rotary/pulse service users Flash buttonAdding items to the phonebook Using the phonebookEditing items in the phonebook Calling someone in the phonebookErasing items in the phonebook =Name search dB=Scroll listDuring an outside call, press Menu Chain dial featurePress OFF For assistance, please call 1-800-211-PANA Using Caller ID service Ringer ID and light-up IDExample BROWN,NANCY KFlash -Waiting Viewing the caller list and calling back Caller listCaller ID number auto edit feature Displayed symbolsEditing a caller’s phone number before calling back ExampleErasing caller information Storing caller information into the phonebookErasing a selected item Erasing all itemsFor KX-TG5438 users IntercomFrom the handset to the base unit Handset Base unit Press LOCATOR/INTERCOM to answer HandsetFrom one handset to the other handset For KX-TG5439 usersHandset1 or handset2 Transferring a call KX Conference calls KX TG5439 onlyTransferring a call without speaking to Paged partyMain menu Sub-menu Guide to handset programmingRinger settings Handset ringer volumeRinger volume Low High KBack dB SaveL Handset ringer tone Handset interrupt toneRinger tone 1=Tone KBack dB SaveL Auto talk Call optionsCaller ID edit Display optionsHandset LCD contrast Display languageDialing mode Telephone settingsLine mode Flash timeOther options Handset key toneRe-registering the handset Customer support Time adjustment Caller ID subscribers onlyProgramming via direct commands Direct commands chartFeature Feature code Setting code Programmable Settings Answering system Erasing your greeting message To turn off the call screening featurePre-recorded greeting message Screening your callsListening to messages Listening to messages using the base unitMessage play Listening to messages using the handsetCalling back Caller ID subscribers only Memory capacityRemote commands Using the answering system remotelyKey Remote command Remote operationRemote code Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a messageRing count Caller’s recording timeGreeting only Message alert Base unit Wall mountingTo remove the wall mounting adaptor 25.4 mm 1Wall mount template for the charger Charger unit KX-TG5439 onlyHeadset optional Belt clipTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetError messages Problem Cause & solution Programmable settingsGeneral use Link to base. MoveMaking/answering calls, Intercom Caller ID PhonebookAnswering system Power failure Battery chargeRecharge battery is But RechargeIf the Call Waiting Caller ID Cwid feature does not function Important information about subscription servicesFCC and other information Useful Information FCC RF Exposure Warning OpenLCR service for the Caller IQ featureHandset Technical informationWarranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex General use 57 Making/answering calls, Intercom Panasonic Puerto Rico, Inc When you ship the product