Panasonic KX-TG5438, KX-TG5439 operating instructions Making/answering calls, Intercom

Useful Information

Making/answering calls, Intercom

Problem	Cause & solution
Static is heard, sound	L Move the handset and the base unit away from other
cuts in and out.	electrical appliances.
Interference from other	L Move closer to the base unit.
electrical units.	L Raise the base unit antennas.
	L Turn on the clarity booster feature (page 20).
	L If your unit is connected to a telephone line with xDSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your xDSL provider for details.
The handset does not	L The ringer volume is turned off. Adjust it (page 34).
ring.
I cannot make a call.	L The dialing mode may be set incorrectly. Set the dial
	mode (page 38) to match the type of telephone service
	you have (tone or pulse).
	L If the base unit (including answering system) or the
	other handset is in use, you may not be able to make a
	call. Try again later.
	L While listening to messages using the handset, you
	cannot make a call. Exit by pressing {OFF}.
I cannot redial by	L If the last number dialed was more than 48 digits long,
pressing {REDIAL}.	the number will not be redialed correctly.
	L If you press {REDIAL} after you have started dialing,
	this button functions as the {PAUSE} button. To redial,
	do not dial any numbers before pressing {REDIAL}.
I cannot join an outside	L You cannot join the call if the other handset is using
call.	voice changer. To join the call, have that handset cancel
	the voice changer.
I tried to use voice	L You cannot use the voice changer when you are on a
changer during a call, but	conference call.
{(VX)} is not shown on
the display.
I cannot have a	L Make sure that an optional headset is connected
conversation using the	properly (page 55).
headset.	L If “SP-phone” is displayed on the handset, press {C}
	to switch to the headset.
I cannot make long	L Make sure that you have long distance service.
distance calls.
I cannot page the	L The called handset is too far from the base unit.
handset or base unit.	L The called unit is in use. Try again later.

58For assistance, please call 1-800-211-PANA (7262).