Panasonic KX-TG8070HK operating instructions Problem Cause & solution

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Useful Information

Problem

Cause & solution

I cannot make or receive calls.

L The base unit AC adaptor or telephone line cord is not

 

connected. Check the connections.

 

L If you are using a splitter to connect the unit, remove the

 

splitter and connect the unit to the wall socket directly. If

 

the unit operates properly, check the splitter.

 

L Disconnect the base unit from the telephone line and

 

connect the line to a known working telephone. If the

 

working telephone operates properly, contact our service

 

personnel to have the unit repaired. If the working

 

telephone does not operate properly, contact your service

 

provider/telephone company.

 

L The dialling mode setting is incorrect. Set to Toneor

 

Pulseas needed (page 11).

 

L The key lock feature is turned on. Turn it off (page 13).

The unit does not ring.

L The ringer volume is turned off. Adjust the ringer volume

 

(page 15, 17).

The batteries should be charging but

L Clean the charge contacts and charge again (page 9).

the battery icon does not change.

 

A busy tone is heard when {C} is

L The handset is too far from the base unit. Move closer and

pressed.

try again.

 

L Another handset is in use. Wait and try again later.

Static is heard, sound cuts in and out.

L Place the handset and the base unit away from other

Interference from other electrical units.

electrical appliances.

 

L Move closer to the base unit.

 

L Your unit is connected to a telephone line with DSL

 

service (page 25).

Noise is heard during a call.

L You are using the handset or base unit in an area with high

 

electrical interference. Place the handset and base unit

 

away from interference sources, such as antennas and

 

mobile phones.

The handset stops working while being

L Disconnect the base unit AC adaptor and remove the

used.

handset batteries. Connect the base unit AC adaptor,

 

install the batteries and try again.

The handset beeps intermittently

L Fully charge the batteries (page 9).

and/or / flashes.

 

I fully charged the batteries, but / still

L Clean the charge contacts and charge again (page 9).

flashes.

L It is time to replace the batteries (page 9).

I fully charged the batteries, but the

L Wipe the battery ends (S, T) and the unit contacts with a

operating time seems to be short.

dry cloth.

Caller information is not displayed.

L You need to subscribe to Caller ID service. Consult your

 

service provider/telephone company for details.

 

L Your unit is connected to a telephone line with DSL

 

service (page 25).

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Contents Model No. KX-TG8070HK Table of Contents Introduction Accessory information Supplied accessoriesAccessory items Quantity Additional/replacement accessoriesBattery caution Important informationGeneral EnvironmentControls Displays Connections Location of base unitBattery installation and replacement Battery chargeScreen saver mode Setting up the unit before useIf the handset is not on the base unit While chargingDialling mode tone/pulse Date and timeUseful features during a call Making a call using the redial listPause for PBX/long distance service users Making callsAnswering calls Handset phonebook Handset settings Special instructions for display setup Display Setup iOK Handset Name iOKHandset names Base unit settings Ringtone Call Options Dial ModePBX Access No Recall/FlashUsing Caller ID service Caller listOperating additional units Registering a handset to a base unitIntercom between handsets Transferring calls between handsets, conference callsHandset Using the belt clip Attaching the belt clip Removing the belt clipError messages Character entryBusy No Base FoundTroubleshooting Telephone Problem Cause & solutionProblem Cause & solution For DSL users Specifications Index HK-2/2 PQQX15902ZA CC1007DA0Hotline Tel. No Sole Agent for Hong Kong & Macau Copyright