Panasonic KX-TEB308 user manual Answering Call Waiting in the PBX

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1.4 During a Conversation

1.4.4Answering Call Waiting

–Answering Call Waiting in the PBX

–Answering Call Waiting from the Telephone Company

Answering Call Waiting in the PBX

During a conversation, a call waiting tone is heard through the speaker or handset when either an outside (CO) line call is received, or another extension is letting you know that a call is waiting. You must activate this feature to be able to use it (Default: Disable). To set Call Waiting, refer to "1.7.3 Receiving Call Waiting".

You can answer the second call by

1)disconnecting the current call;

2)placing the current call on hold.

1.To disconnect the current call and then talk to the new party

PT

While hearing a call waiting tone

(CO)

OR

Press CO or	Talk to the
INTERCOM.	new party.

SLT

While hearing a call waiting tone

On-hook.Off-hook.

Talk to the new party.

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User Manual

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Contents Advanced Hybrid System Model No. KX-TEB308Feature Highlights Before Operating a TelephoneThis manual Safety Instructions Important InformationPage For Future Reference Table of Contents Control Features 100 112Managing Call Logs 119 121Section Operation Before Operating a Telephone Before Operating a TelephoneExamples RestrictionsIcon Descriptions Your Extension NumberOutside Account codePhone no When You Use a Panasonic Proprietary Telephone Fixed ButtonsAuto ANS Auto Answer/MUTE Conf ConferenceCustomised Buttons Customised Button Function How to Follow the Steps Calling Other ExtensionsConnection Example Making Calls Basic CallingCalling Other Extensions To call another extension Intercom CallCalling an Outside Party To call the operator Operator CallTo select a specified outside CO line To select an idle unassigned outside CO lineEmergency Call OutgoingUsing an Account Code Account Code Entry Outside Phone noUsing a One-touch Button One-touch Dialling Easy DiallingTo dial To store a phone numberTo confirm Using Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off-hook Hot LineTo set/cancel Using a Preprogrammed Number Quick DiallingQuick dialling no To dial automatically Automatic Redial RediallingAutomatic Redial To save Reserving a Busy Line Automatic Callback Busy Camp-on When the Dialled Party is Busy or There is No AnswerTo answer a callback ring set for a busy extension To cancel the callback ring Automatic Callback Busy Cancel To answer a callback ring set for a busy outside CO lineTo leave/cancel a message waiting indication Leaving a Message Waiting IndicationWhile on-hook Lock code To lock/unlock message waiting indicationsExample To join an outside CO line call Joining an Existing Call Executive Busy OverrideTo join an intercom call Calling an Extension That Is Refusing Calls DND Override To leave the conference callTo switch the calling method Switching the Calling Method Alternate Calling-Ring/ VoiceReceiving-Ring/Voice Extension PasswordOutside phone To call an extension Disa security codeTo call an outside party From an Outside TelephoneCO-to-CO Line Call Duration Customising Your SystemReceiving Calls Answering CallsLine Preference-Incoming Alternate Receiving-Ring/VoiceAnswering Hands-free Hands-free Answerback Red on SetAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call PickupTAM extension no Prevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # During a Conversation Transferring a Call Call TransferTransferring to an Extension within the PBX To transferTransferring to an Outside Destination Line access noOutside CO Holding a Call HoldingTo hold General Call Hold To hold Exclusive Call HoldTo retrieve a call Call Hold Retrieve Held line no Hold Mode Change proprietary telephone PT only Holding in a System Parking Zone Call Park To park a call Flashing green at moderate speed You have a call on holdTo retrieve Call Park Retrieve Talking to 2 Parties Alternately Call Splitting Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Answering Call Waiting from the Telephone Company Type SelectionTo establish a 3-party conference call Talking to Multiple Parties ConferenceTo disconnect one party and then talk to the other Leaving a Conference Call Unattended Conference To leave a 3-party conference callTo return while others are talking To establish a 5-party conference call Desired Phone noTo disconnect a 5-party conference call At the original extensionMuting a Microphone Microphone Mute Flashing red slowly MuteUsing the Headset Headset Operation To talk using the headsetTo switch from hands-free mode to the handset To switch from the handset to hands-free modeIf parts of the conversation cannot be heard Changing the Dialling Mode Pulse to Tone Conversion Phone no Desired noBefore Leaving Your Desk Forwarding Your Calls Call Forwarding FWDTo set/cancel from another extension Your Extension noFlashing red slowly FWD mode To cancel To setMessage no At Ext %%% Extension numberDisplay PT To lock/unlock Leaving a Group Log-in/Log-out To set Log-in/Log-outPaging Making/Answering a Paging AnnouncementPaging Paging and then Transferring a Call To answer Answering/Denying a Paging AnnouncementTo refuse/accept paging announcements Paging Deny Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsHour/minute To stop the alarm Refusing Incoming Calls Do Not Disturb DND To set/cancel for intercom/doorphone calls To set/cancel for outside CO line callsReceiving Call Waiting Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared To monitor Monitoring a Room Room MonitorTo monitor through a doorphone To talk with a person in the monitored room To cancel a monitorTo stop a monitor temporarily while on-hook If a Doorphone/Door Opener is Connected Using User-supplied EquipmentCalling to and from a Doorphone Doorphone Call From an enabled extension Opening a Door Door OpenFrom an extension that is on a call with a doorphone Door opener noDesired service 6code Accessing External Services External Feature Access EFAIf a Host PBX is Connected If a Voice Processing System is Connected Voice mailTo listen to messages To transfer a call to a mailbox APT Integration onlyTo set/cancel the LCS password Hands-free modePrivate mode Screening Calls Live Call Screening LCSTo cancel LCS To set LCSOperation Flowchart Stop Answer Monitoring CallTo record into your mailbox Recording a Conversation 2-way RecordFlashing green slowly Monitoring.*2 To record into another mailbox 2-way Transfer Calling with the Incoming Call Log Using a Display Proprietary TelephoneTo check the number of logged calls To view caller information and call back a caller To erase caller informationTo erase all caller information in the personal area Customising Your Phone Section Operator/Manager Operation Control Features Locking Other Extensions Remote Extension LockTo change the time service mode manually Switching the Time Service Mode Time ServiceTo confirm the current time service mode Red on Set Hour/minute Display PT To erase Enter Enter 2 to disregard Enter # Changing System Settings Using Programming Mode Outgoing Message OGM for To play OGMs for 3-level AA109 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingChanging Personal Settings Using Programming Mode Setting FeaturesProgramme Number Setting No line Ringing lineClearing Features You can confirm your jack and extension number Customising the Buttons Button Programmable Button Programming Input1234 To confirm a button setting To clear a button settingManaging Call Logs RequirementsPrinting and Clearing Call Logs Programming Information Customising Your PBX System ProgrammingList Fixed Button KX-T7730/KX-T7735 Function Procedure System Programming System Speed Dialling NumberSystem Speed Dialling Name Disa Security CodeDisa Security Code Digits Alphabet mode/ Numeral mode Entering CharactersCustomising Your PBX System Programming Section Appendix Troubleshooting TroubleshootingToll Restriction TRS is activated Forgot my extension password Other party has set Data Line SecurityWant to prevent a number that is stored Memory from being displayed whenProblem Remedy Want to confirm my extension number Power failure has occurred When a power failure occursWhen the power is turned back on Date and/or time are not correctFeature Number Table Feature Number TableFeature Number Table Feature Number Table Feature Number Table 137 Feature While a busy tone or DND tone is heard Numbering Feature While dialling or talking Numbering Feature When the extension is on-hook NumberingIdentifying Tones Identifying TonesWhile On-hook Ring Tone PatternsDoorphone Chime Patterns When Going Off-hook Dial TonesTone Czech Republic onlyWhen Making Calls Busy TonesReorder Tones Ringback TonesWhen Setting the Features or Programming When Talking to an Outside PartyWhile Off-hook Tone Identifying Tones Index Numerics Hold Program Index Copyright PSQX3828ZA KK0505PY0

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