Panasonic KX-TG2581ALS, KX-TG2581NZS Troubleshooting, Answering System Problem

Page 72

Troubleshooting

	Problem	Cause & Remedy
	You cannot have a	• When the headset is connected (p. 15),
	conversation using the	you must use the headset to talk with
	handset.	the caller. To have a normal cordless
		phone conversation, disconnect the
		headset.

	You cannot have a	• Make sure that the headset is connected
	conversation using the	properly (p. 15).
	headset.	• Please use only the Panasonic
		KX-TCA88AL headset.

Answering System
	Problem	Cause & Remedy

The answering system is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute” or “3 minutes” (p. 26).

•Memory is full. Erase some, or all, of the messages (p. 57).

You cannot listen to the	• Make sure that the unit is in the standby
recorded messages.	mode.

“FULL ” is displayed and the • Memory is full. Erase some, or all, of the

ANSWER ON indicator messages (p. 57). ﬂashes rapidly, and no new

messages are recorded.

You cannot operate the	• The handset user is operating the
answering system at the	answering system, or is engaged in an
base unit.	outside call. Wait until the IN
	USE/CHARGE indicator light goes out.

You cannot operate the	• Make sure you enter the correct remote
answering system from a	code.
touch tone phone.	• The answering system may not respond

if the tones are too short to activate the unit. Press each button ﬁrmly.

•The answering system is off. Turn it on (p. 63).

72

Image 72

Contents Charge the battery for about 6 hours before initial use Operating InstructionsAccessories included Before Initial UseFor your future reference Battery Charge For Best PerformanceBase Unit Location/Noise Contents Setting the Unit to Answer Calls Answering SystemHow to use the Navigator key Location of ControlsHandset Base unit Displays Handset displayNo items stored Recharge New calls New calls GF H=Directory Ringer offAnn Paging Press Intercom 00-00-07 0266667777 Waiting Displays Base unit display Settings ConnectionsBattery strength Display prompt Battery strengthFully charged Medium Low ﬂashing Needs to be recharged Settings Battery informationStandby Mode While the handset is off the base unit RechargeUsing the Belt Clip Using an Optional HeadsetTo attach the belt clip To remove the belt clip Connection an optional headset to the handsetSelecting the Line Mode Programmable Functions ProgramLCD contrast............. To select the LCD contrast p During programmingSetting the Auto Talk Feature Points to Talk switchingSet line mode HTalk switching Programmable FunctionsSelecting the Ringer Volume Save directory HRinger volumeTo turn the ringer ON, press Ñ or Ö RingerSelecting the LCD Contrast Points to LCD contrastPress Ö or Ñ to select the desired ContrastPreparing the Answering System Greeting MessageTo record a greeting message Greeting message sampleFlash Memory Message Backup Preparing the Answering SystemTo erase the recorded greeting message Pre-recorded greeting messageProgramming Summary for the Answering System To select the caller’s recording time , pressDay and Time Adjustment For Caller ID service users p To check the time/dayRepeat steps 1 to 6 on Selecting the Caller’s Recording Time Press 1, 2 or 3 to select the recording timeToll saver When set to Auto Selecting the Number of RingsMaking Calls If noise interferes with the conversationTo redial the last number dialled TalkTo dial after conﬁrming the entered number To redial after conﬁrming the last number dialledTo increase, press Ñ To decrease press Ö LoudAnswering Calls Auto TalkLighted handset keypad Backlit LCD displayCaller ID Service How caller information is displayed when a call is receivedPrivate name display 0244448888Caller ID Service To check the number of new callsFor New Zealand Users While the handset is on the base unitUsing the Caller List Viewing the Caller ListTo check who has called, follow the steps below To exit the list, pressUsing the Caller List Ex. When you search from the most recent callTo return to the previous caller To exit the Caller ListCalling Back from the Caller List New calls GF H=Directory 0355566677 1120A JAN12 TalkTalk 00-00-00 Editing the Caller’s Phone Number 0276543210 1120A JAN12 √76543210 =Next H=Edit 0276543210 =Next H=EditWhen the caller’s name is not displayed in the Caller List Storing Caller List Information in the DirectoryPress Ö Next key Press FWD/EDIT á Save key 0355566677 =Edit H=Save Enter name IH G=NextErasing Caller List Information To erase a speciﬁc caller from the Caller ListNew calls GF H=Directory 0246813579 1220A JAN12 √ Clear To erase all entries in the Caller List Press Ö or Ñ to select All clearNew call GF H=Directory HExit All clear Exit HAll clearOne-Touch Dialler Storing a Phone Number in the Direct ButtonIH G=Next 123456789012345 123456789012345 =Edit H=Save Save DIRECT#Using the Directory Storing Names and Numbers in the DirectoryUsing the Directory Enter a name, up to 15 characters usingDirectory= 20 items Dialling buttons pSelecting Characters to Enter Names If you make a mistake while entering a nameNumber of times key is pressed Keys When ﬁnished, pressÖ Next key For example, to enter Tom JonesDirectory , press FWD/EDIT á Eight timesFinding Items in the Directory Directory list =Caller’s listAnn 0312345678 To search for a name by initialDialling from the Directory Index tableKeys Index Directory list =Caller’s list FrankEditing an Item in the Directory Jane Walker 0333444555 F=Edit H=SaveErasing an Item from the Directory Directory item you want to erasePress FWD/EDIT á Yes key or Directory list =Caller’s list Helen Clear? =No H=YesIntercom Paging the base unit from the handsetPaging the handset from the base unit Handset locator HandsetSpecial Features Automatic Security Code SettingFor Call Waiting Service Users in New Zealand Call Waiting and Caller ID CompatibleHow to Use the Pause Button Recall ButtonFor PBX Line/Long Distance Calls Selecting the recall timeSpecial Features Setting the Unit to Answer Calls Automatic Answering OperationMonitoring incoming calls Press ANSWER!ON to turn on the answering systemListening to Messages Slow Talk Message PlaybackListening to only new messages Listening to all recorded messagesDuring playback To repeat To repeat from the beginning of the messageTo skip To skip to the next message To stopFrom the Handset Listening to MessagesErasing Messages Erasing a speciﬁc messageErasing all messages Within 5 seconds, press Erase againRemote Operation from a Touch Tone Phone Summary of remote operationSetting the Remote Code Enter a remote code using a 2-digitTo check the remote code NumberVoice Menu Remote Operation from a Touch Tone PhoneShaded boxes are voice prompts All Message Playback New Message PlaybackRecording a Memo Message Erasing All MessagesDirect commands Direct Remote OperationTurning on the answering system Skipping the greeting messageEnter the desired direct commands p Remote Operation with the HandsetVoice menu To end remote operation, press RECALL/PLAYBACKCommand within 15 seconds, or Voice menu will start pAnswer off is heard and the answering System is turned offWall Mounting Tuck the telephone line cord insideWall mounting adaptor, then Push it in the direction of the arrowInstall screws using the wall template below To charge the handset batteryWall Template Connect the telephone line cord. Mount the unit, thenBattery Replacement Few minutesAdding Another Phone Troubleshooting Cordless Telephone ProblemCause & Remedy Digits long, the number will not beTroubleshooting Answering System ProblemGeneral Problem Hanging upMay have been pressed when you Back Ü or FWD/EDIT áPicked up the handset. Press For Australian CustomersSafety Instructions SafetyInstallations Environment PlacementSafety Instructions MedicalSpeciﬁcations Installation Important Information For Australia onlyInstructions to customer Service difficulties 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX13461ZA-BM S0802-1082