Panasonic KX-TG2356 operating instructions Troubleshooting

Page 69

 

 

Troubleshooting

 

Problem

Cause & Remedy

 

 

 

 

You cannot redial.

• If the last number dialed was more than

 

 

48 digits long, the number will not be redialed

 

 

correctly.

 

 

 

 

You cannot make long

• Please make sure you have long distance

 

distance calls.

service.

 

 

• Check if Caller IQ is on. Turn Caller IQ off

 

 

(p. 73).

The handset does not display the caller’s name and/or phone number.

You need to subscribe to Caller ID.

Other telephone equipment may be interfering with your phone. Disconnect it and try again.

Other electrical appliances connected to the same outlet may be interfering with Caller ID.

Telephone line noise may be affecting Caller ID.

The caller requested not to send his/her Caller ID information (p. 30).

If a call is being transferred to you, the Caller ID information will not be displayed.

If a (separate) Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack.

The handset and/or base unit

• The handset and/or base unit ringer volumes

does not announce the

are turned off. Set to high, medium, or low

displayed caller’s name.

(p. 17, 18).

 

• The Talking Caller ID feature is turned off.

 

Turn it on (p. 31, 32).

The handset and/or base unit does not announce the displayed caller’s name properly.

Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States.

The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

Useful

The handset cannot

• The Caller ID number auto edit feature is

automatically edit the Caller

turned off. Turn it on (p. 35) and try again.

List/incoming phone numbers.

• You need to press [C] or [s] after editing

 

the number.

Information

For assistance, please call: 1-800-211-PANA(7262)

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Contents Charge the battery for 6 hours before initial use GHz Digital Cordless Answering SystemModel No. KX-TG2356 Pulse-or-tone dialing capability Attach your purchase receipt here Trademarks Accessories includedFor Best Performance Battery ChargeBase Unit Location/Noise For assistance, please call 1-800-211-PANA7262Contents Contents Base unit Location of ControlsMessage Button Greeting REC RecordLocation of Controls HandsetOFF Button Handset navigator key Handset soft keysBase unit display Talk 00-00-32 KVE MuteLConnections InstallationBattery strength Installation Installing the Battery in the HandsetTo replace the battery Display prompt Battery strengthBattery information InstallationBattery replacement RechargeHow to select a function item from the menu Programmable SettingsThen press Save to save your setting Programming Guidelines HandsetActivate CIQ? is Programmable Settings Function Menu Table HandsetProgrammable Settings Date and Time Handset For Caller ID service users pTo confirm the date and time, repeat steps 1 and 2 above Dialing Mode Handset Programmable Settings Display Language HandsetAuto Talk Handset Programmable Settings Line Mode HandsetHandset ringer volume Handset Programmable Settings Ringer VolumePress Menu Scroll to Ringer setting by pressing d Select the desired volume level by pressing d or BBase unit ringer volume Base Unit Programmable SettingsTo turn the ringer on, press Volume or Ringer ToneLCD Contrast Handset Setting the base unit ringer tone by using the HandsetScroll to LCD contrast by pressing d or Select the desired contrast by pressing d orPreparing the Answering System Greeting Message Base UnitTo record a greeting message To review the greeting Preparing the Answering SystemTo erase the greeting Pre-recorded greetingScroll to Recording time by pressing d Select the recording time by pressing d orRecording time 3min Select the number of rings by pressing d or Preparing the Answering System Number of Rings HandsetToll saver Number of ringsSelect the recording mode by pressing d or B Preparing the Answering System Recording Mode HandsetMessage Alert Handset Standard recording16min KBack dB SaveLMaking Calls Using the Handset HandsetTo have a hands-free phone conversation Hands-free Digital Duplex SpeakerphoneMaking Calls To redial using the redial list Memory RedialTo dial after confirming the entered number To redial the last number dialedTo turn this feature off, press VE again To turn this feature on, press VE during aVoice Enhancer Technology Backlit LCD display/Lighted handset keypadTo adjust the speaker volume during a conversation Making Calls Using the Base Unit Base UnitPress SP-PHONE To return to the call, press SP-PHONETalk into the MIC To hang up, press SP-PHONE Answering CallsOFF s Auto Talk To transfer the call to another person, seeCaller ID Service How Caller ID information is displayed and announcedDisplay Meaning Handset Talking Caller ID feature Handset Caller ID Service Talking Caller IDTo turn Talking Caller ID on or off Press Menu Scroll to Talk Caller ID by pressing dCaller ID Service Base unit Talking Caller ID feature HandsetScroll to Set base unit by pressing d or Calling Back from the Caller List Handset Using the Caller List Viewing the Caller List HandsetWhat , means If a caller calls more than onceTo save the edited number into the phone book, press Save To call the edited number, press C or s1120A JAN.12 KErase SelectL 321-5555 SaveLPress Menu Scroll to Initial setting by pressing Using the Caller List Caller ID Number Auto Edit HandsetTo turn Caller ID Number Auto Edit on or off Scroll to Caller ID edit by pressingPress Rcvd calls, d, or B to enter Scroll to the desired caller by pressing d orPress Select Using the Caller List Erasing Caller Information Handset To erase a specific callerTo erase all entries Storing Names and Numbers Handset Phone BookPhone Book If you make a mistake when entering a name or numberSelecting characters to enter names For example, to enter TomPress Search Phone Book Dialing from the Phone Book HandsetTo search for a name by initial Press d repeatedly until the desired name is displayedChain Dial Handset Index tableWhile you are on a call Erasing an Item in the Phone Book Handset Phone Book Editing an Item in the Phone Book HandsetEdit the name p , then press d Edit the phone number, then press dMaking Intercom Calls IntercomPress HOLD/INTERCOM Press LOCATOR/INTERCOMPress C, s or HOLD/INTERCOM Intercom Answering Intercom CallsPress SP-PHONE or LOCATOR/INTERCOM Call from BasePress SP-PHONE or LOCATOR/INTERCOM to answer Transferring a CallQuick call transfer Transferring a CallConference Calls To join a conversation Call ShareDuring a call, press HOLD/ Intercom For Call Waiting Service Users Special FeaturesTemporary Tone Dialing Muting Your ConversationSelecting the flash time Handset Using the Pause KeyScroll to Set flash time by pressing d Select the desired time by pressing d or BHandset incoming call tone Handset Special Features Incoming Call Tone Handset Base UnitBase unit incoming call tone Handset Scroll to Incoming call. by pressing dRe-registering the Handset Handset & Base Unit Special Features Key Tone HandsetScroll to Key tone by pressing d or B Key tone KBack d B Save LSetting the Unit to Answer Calls Base Unit Automatic Answering OperationPress Answer on to turn on the Answering System To turn the incoming call monitoring feature off Listening to Messages To play back messagesPress Message To end remote operation, press OFF Press Menu Press Select at Message playVoice menu MENU=Call back @4 =Erase msg KRepeat SkipLListening to Messages Helen KRepeat SkipLHelen KEdit CallL Erasing a specific message Erasing MessagesErasing all messages Within 10 seconds, press Erase againRecording a Memo Message When finished, press Memo or StopRemote Operation from a Touch Tone Phone Summary of remote operationEnter a 2-digit remote code Scroll to Remote code by pressing d orTo confirm the remote code, repeat steps 1 to Remote code Save L KBackRemote Operation from a Touch Tone Phone Voice Menu Direct commands To turn on the Answering SystemSkipping the greeting Wall Mounting Shoulder Rest Attachment Belt ClipTo attach the belt clip To remove the belt clip To attach the shoulder rest attachmentOptional Headset Connecting an optional headsetMenu item Command Selection items Direct CommandsDuring programming Direct CommandsDisplay message Cause & Remedy If the Following Appear on Your DisplayTroubleshooting Problem Cause & RemedyTelephone System Troubleshooting Troubleshooting Problem Cause & RemedyAnswering System Recharge battery is But Recharge battery isGeneral Follow phone guidance OpenLCR Service for Caller IQTurning Caller IQ on or off Handset OpenLCR Service for Caller IQScroll to Turn CIQ off? by pressing d or Then press YesOpenLCR Service for Caller IQ Downloading Data To create data on the openLCR web siteTo download data from openLCR Handset When downloading is complete, a beep OpenLCR Service for Caller IQOr B , then press Yes Follow the voice prompt to start downloadingOpenLCR Service for Caller IQ To use downloaded melodies as the ringer toneTo view information Important Safety Instructions Important Safety Instructions FCC and Other Information FCC RF Exposure Warning FCC and Other InformationFCC and Other Information For your future reference Index Phone book IndexMail-In Service Limited Warranty CoverageLimited Warranty Limits And Exclusions Ave de Infanteria, KmCustomer Services Directory When you ship the product For product service

KX-TG2356 specifications

The Panasonic KX-TG2356 is a versatile cordless phone that combines advanced technology with user-friendly features to enhance communication at home or in the office. Designed with a sleek and modern aesthetic, this phone not only looks good but also delivers outstanding performance.

One of the standout features of the KX-TG2356 is its reliable DECT 6.0 technology. This technology ensures enhanced security with encrypted signals, minimizing the risk of eavesdropping. It also operates on a frequency that is less prone to interference, providing clearer voice quality and extended range. Users can expect crisp sound quality whether they are in the next room or in the yard, making it ideal for everyday use.

The KX-TG2356 is equipped with a two-line capacity, accommodating both home and business needs. This feature allows users to manage two different phone lines simultaneously, making it easier to handle personal and professional calls without the need for multiple devices. Additionally, it comes with a large backlit LCD display that makes reading the caller ID and navigating menus simple and efficient, even in low-light conditions.

Another notable characteristic is the phone's answering system, which can store up to 18 minutes of messages. Users can easily retrieve, listen to, and manage messages with a simple press of a button, ensuring that important calls are never missed. The system also features remote access, enabling users to check their messages while away from home.

The KX-TG2356 offers a variety of additional features, including a phonebook capable of storing up to 50 contacts, speed dial functionality, and adjustable volume settings for the ringer and handset. Its eco-friendly design minimizes power consumption, aligning with Panasonic’s commitment to sustainability.

With a long battery life, the cordless phone can operate for extended periods on a single charge, making it convenient for users who rely on constant connectivity. The ergonomic design ensures a comfortable grip while speaking, enhancing usability during prolonged conversations.

In summary, the Panasonic KX-TG2356 is an impressive cordless phone that boasts advanced DECT 6.0 technology, dual-line capabilities, and a comprehensive answering system. With its user-friendly interface and eco-conscious design, this phone is well-suited for both personal and business environments, making communication seamless and efficient.