Panasonic KX-TG2356 Troubleshooting, Answering System, Problem Cause & Remedy

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Troubleshooting

Problem

Cause & Remedy

 

 

The handset display exits the

• Do not pause for over 60 seconds while

Caller List or phone book.

searching.

 

 

The Ringer/Message Alert

• The Message Alert is turned on and new

indicator flashes slowly when

messages have been recorded. Turn the

the handset is not ringing and

Message Alert off (p. 24) or listen to the new

in use.

messages (p. 54, 55, 58).

 

 

You cannot have a

• Make sure the optional headset is connected

conversation using the

properly (p. 64).

headset.

• If “SP-phone” is displayed on the handset,

 

press [C] to switch to the headset.

 

 

Answering System

Problem

Cause & Remedy

The Answering System is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 22).

•Memory is full. Erase unnecessary messages (p. 57).

“FULL ” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded.

•Memory is full. Erase unnecessary messages (p. 57).

You cannot operate the Answering System from the base unit or the handset.

•If another user is in use, you may not be able to operate the Answering System. Try again later.

•If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System. Try again later.

You cannot operate the Answering System from a touch tone phone.

•Make sure you entered the correct remote code (p. 59).

•The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

•The Answering System is off. Turn it on (p. 61).

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Contents GHz Digital Cordless Answering System Charge the battery for 6 hours before initial useModel No. KX-TG2356 Pulse-or-tone dialing capability Accessories included Attach your purchase receipt here TrademarksBase Unit Location/Noise Battery ChargeFor Best Performance For assistance, please call 1-800-211-PANA7262Contents Contents Message Button Location of ControlsBase unit Greeting REC RecordHandset Location of ControlsOFF Button Base unit display Handset soft keysHandset navigator key Talk 00-00-32 KVE MuteLInstallation ConnectionsTo replace the battery Installation Installing the Battery in the HandsetBattery strength Display prompt Battery strengthBattery replacement InstallationBattery information RechargeThen press Save to save your setting Programmable SettingsHow to select a function item from the menu Programming Guidelines HandsetProgrammable Settings Function Menu Table Handset Activate CIQ? isFor Caller ID service users p Programmable Settings Date and Time HandsetTo confirm the date and time, repeat steps 1 and 2 above Programmable Settings Display Language Handset Dialing Mode HandsetProgrammable Settings Line Mode Handset Auto Talk HandsetPress Menu Scroll to Ringer setting by pressing d Programmable Settings Ringer VolumeHandset ringer volume Handset Select the desired volume level by pressing d or BTo turn the ringer on, press Volume or Programmable SettingsBase unit ringer volume Base Unit Ringer ToneScroll to LCD contrast by pressing d or Setting the base unit ringer tone by using the HandsetLCD Contrast Handset Select the desired contrast by pressing d orGreeting Message Base Unit Preparing the Answering SystemTo record a greeting message To erase the greeting Preparing the Answering SystemTo review the greeting Pre-recorded greetingSelect the recording time by pressing d or Scroll to Recording time by pressing dRecording time 3min Toll saver Preparing the Answering System Number of Rings HandsetSelect the number of rings by pressing d or Number of ringsMessage Alert Handset Preparing the Answering System Recording Mode HandsetSelect the recording mode by pressing d or B Standard recording16min KBack dB SaveLTo have a hands-free phone conversation Using the Handset HandsetMaking Calls Hands-free Digital Duplex SpeakerphoneTo dial after confirming the entered number To redial using the redial list Memory RedialMaking Calls To redial the last number dialedVoice Enhancer Technology To turn this feature on, press VE during aTo turn this feature off, press VE again Backlit LCD display/Lighted handset keypadPress SP-PHONE Making Calls Using the Base Unit Base UnitTo adjust the speaker volume during a conversation To return to the call, press SP-PHONEOFF s Auto Talk Answering CallsTalk into the MIC To hang up, press SP-PHONE To transfer the call to another person, seeHow Caller ID information is displayed and announced Caller ID ServiceDisplay Meaning To turn Talking Caller ID on or off Caller ID Service Talking Caller IDHandset Talking Caller ID feature Handset Press Menu Scroll to Talk Caller ID by pressing dBase unit Talking Caller ID feature Handset Caller ID ServiceScroll to Set base unit by pressing d or What , means Using the Caller List Viewing the Caller List HandsetCalling Back from the Caller List Handset If a caller calls more than once1120A JAN.12 KErase SelectL To call the edited number, press C or sTo save the edited number into the phone book, press Save 321-5555 SaveLTo turn Caller ID Number Auto Edit on or off Using the Caller List Caller ID Number Auto Edit HandsetPress Menu Scroll to Initial setting by pressing Scroll to Caller ID edit by pressingScroll to the desired caller by pressing d or Press Rcvd calls, d, or B to enterPress Select To erase a specific caller Using the Caller List Erasing Caller Information HandsetTo erase all entries Phone Book Storing Names and Numbers HandsetSelecting characters to enter names If you make a mistake when entering a name or numberPhone Book For example, to enter TomTo search for a name by initial Phone Book Dialing from the Phone Book HandsetPress Search Press d repeatedly until the desired name is displayedIndex table Chain Dial HandsetWhile you are on a call Edit the name p , then press d Phone Book Editing an Item in the Phone Book HandsetErasing an Item in the Phone Book Handset Edit the phone number, then press dPress HOLD/INTERCOM IntercomMaking Intercom Calls Press LOCATOR/INTERCOMPress SP-PHONE or LOCATOR/INTERCOM Intercom Answering Intercom CallsPress C, s or HOLD/INTERCOM Call from BaseTransferring a Call Press SP-PHONE or LOCATOR/INTERCOM to answerTransferring a Call Quick call transferTo join a conversation Call Share Conference CallsDuring a call, press HOLD/ Intercom Temporary Tone Dialing Special FeaturesFor Call Waiting Service Users Muting Your ConversationScroll to Set flash time by pressing d Using the Pause KeySelecting the flash time Handset Select the desired time by pressing d or BBase unit incoming call tone Handset Special Features Incoming Call Tone Handset Base UnitHandset incoming call tone Handset Scroll to Incoming call. by pressing dScroll to Key tone by pressing d or B Special Features Key Tone HandsetRe-registering the Handset Handset & Base Unit Key tone KBack d B Save LAutomatic Answering Operation Setting the Unit to Answer Calls Base UnitPress Answer on to turn on the Answering System To turn the incoming call monitoring feature off To play back messages Listening to MessagesPress Message Voice menu Press Menu Press Select at Message playTo end remote operation, press OFF MENU=Call back @4 =Erase msg KRepeat SkipLHelen KRepeat SkipL Listening to MessagesHelen KEdit CallL Erasing all messages Erasing MessagesErasing a specific message Within 10 seconds, press Erase againRemote Operation from a Touch Tone Phone When finished, press Memo or StopRecording a Memo Message Summary of remote operationTo confirm the remote code, repeat steps 1 to Scroll to Remote code by pressing d orEnter a 2-digit remote code Remote code Save L KBackRemote Operation from a Touch Tone Phone Voice Menu To turn on the Answering System Direct commandsSkipping the greeting Wall Mounting To attach the belt clip To remove the belt clip Belt ClipShoulder Rest Attachment To attach the shoulder rest attachmentConnecting an optional headset Optional HeadsetDirect Commands Menu item Command Selection itemsDirect Commands During programmingIf the Following Appear on Your Display Display message Cause & RemedyProblem Cause & Remedy TroubleshootingTelephone System Troubleshooting Problem Cause & Remedy TroubleshootingAnswering System But Recharge battery is Recharge battery isGeneral OpenLCR Service for Caller IQ Follow phone guidanceScroll to Turn CIQ off? by pressing d or OpenLCR Service for Caller IQTurning Caller IQ on or off Handset Then press YesTo create data on the openLCR web site OpenLCR Service for Caller IQ Downloading DataTo download data from openLCR Handset Or B , then press Yes OpenLCR Service for Caller IQWhen downloading is complete, a beep Follow the voice prompt to start downloadingTo use downloaded melodies as the ringer tone OpenLCR Service for Caller IQTo view information Important Safety Instructions Important Safety Instructions FCC and Other Information FCC and Other Information FCC RF Exposure WarningFCC and Other Information For your future reference Index Index Phone bookLimited Warranty Limits And Exclusions Limited Warranty CoverageMail-In Service Ave de Infanteria, KmCustomer Services Directory For product service When you ship the product

KX-TG2356 specifications

The Panasonic KX-TG2356 is a versatile cordless phone that combines advanced technology with user-friendly features to enhance communication at home or in the office. Designed with a sleek and modern aesthetic, this phone not only looks good but also delivers outstanding performance.

One of the standout features of the KX-TG2356 is its reliable DECT 6.0 technology. This technology ensures enhanced security with encrypted signals, minimizing the risk of eavesdropping. It also operates on a frequency that is less prone to interference, providing clearer voice quality and extended range. Users can expect crisp sound quality whether they are in the next room or in the yard, making it ideal for everyday use.

The KX-TG2356 is equipped with a two-line capacity, accommodating both home and business needs. This feature allows users to manage two different phone lines simultaneously, making it easier to handle personal and professional calls without the need for multiple devices. Additionally, it comes with a large backlit LCD display that makes reading the caller ID and navigating menus simple and efficient, even in low-light conditions.

Another notable characteristic is the phone's answering system, which can store up to 18 minutes of messages. Users can easily retrieve, listen to, and manage messages with a simple press of a button, ensuring that important calls are never missed. The system also features remote access, enabling users to check their messages while away from home.

The KX-TG2356 offers a variety of additional features, including a phonebook capable of storing up to 50 contacts, speed dial functionality, and adjustable volume settings for the ringer and handset. Its eco-friendly design minimizes power consumption, aligning with Panasonic’s commitment to sustainability.

With a long battery life, the cordless phone can operate for extended periods on a single charge, making it convenient for users who rely on constant connectivity. The ergonomic design ensures a comfortable grip while speaking, enhancing usability during prolonged conversations.

In summary, the Panasonic KX-TG2356 is an impressive cordless phone that boasts advanced DECT 6.0 technology, dual-line capabilities, and a comprehensive answering system. With its user-friendly interface and eco-conscious design, this phone is well-suited for both personal and business environments, making communication seamless and efficient.
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