Panasonic KX-TG6821UE, KX-TG6881UE, KX-TG6881BX, KX-TG6811BX Troubleshooting, General use, Problem

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank.

I cannot hear a dial tone.

I cannot use the Smart Function Key even if the NR indicator is flashing slowly.

I cannot use the intercom or phonebook copy feature.

The base unit beeps.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 9).

RFully charge the batteries (page 10).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 49).

RThe handset is not turned on. Turn the power on (page 13).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RThe key lock feature is turned on. Turn it off (page 18).

RThese features are available between the handsets. Although the handset displays “Intercom”, “Copy All”, or “Copy”, these features are not available for single handset models.

RNew messages have been recorded. Listen to the new messages (page 35).

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Contents Digital Cordless Answering System Digital Cordless PhoneThank you for purchasing a Panasonic product Table of Contents Model shown is KX-TG6812.n KX-TG6821 series Model compositionKX-TG6811 series Series Model No Base unitSupplied accessories Accessory informationFeature differences Accessory item Additional/replacement accessoriesModel number For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseOther information SpecificationsRoutine care Connections Setting upBattery installation Correct IncorrectIcon Battery level Battery chargingBattery level Operation Operating timeBase unit ControlsHandset Navigator keyHandset display items DisplayBase unit display items Power off Turning the power on/offPower on Handset soft key iconsInitial settings Smart Function Key NR keySetting the Smart Function Key One touch eco modeNormal Making calls Answering callsUseful features during a call Handset noise reduction NR key Power back-up operationKey lock Handset equalizerContinuing a call during a power failure Making calls during a power failureWhen only 1 handset is registered Handset phonebook Copying an entry Copying phonebook entriesCopying all entries Speed dial Programmable settings Display the menu tree and direct command code tableTime Adjustment *2, *4 Caller ID Settings Number of Rings*2Memo Alarm Once New Message Alert *2 Outgoing CallOn/Off Night Mode Ringer Setup Ringer VolumeNight Mode Start/End Night Mode 30 secLine Setup Dial Mode*2 Pulse Eco Setup Transmission Normal 2 LowPower*2 Display Setup LCD & Key Cancel Register*3Ringer Volume Handset Battery CheckRinger Setup*17, *18 Night Mode On/OffSpecial programming AlarmOff Changing the handset name Night modeIncoming call barring Caller ID subscribers only Storing an area code to be deleted automatically Setting call restrictionMeN Storing unwanted callersIncreasing the range of the base unit Setting the repeater modeChanging the base unit PIN Personal Identification Number Dect repeaterCaller list Using Caller ID serviceCaller ID features Viewing the caller list and calling backErasing all caller information Editing a caller’s phone number before calling backErasing selected caller information Storing caller information to the phonebookGreeting message Answering systemTurning the answering system on/off Memory capacity including your greeting messageRecording your greeting message Listening to messages using the base unitMeN Using a pre-recorded greeting message Operating the answering system during playbackOperating the answering system Listening to messages using the handsetErasing all messages Calling back Caller ID subscribers onlyAudible message alert Advanced new message alerting featuresNew message alert by a call Remote commands Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callCaller’s recording time Selecting Greeting OnlyVoice mail service Handset locator IntercomTransferring calls, conference calls Character entry Character entry modesPersian character table Arabic character tableExtended character table Cause/solution Error messagesDisplay message Problem TroubleshootingGeneral use Battery recharge Programmable settingsMaking/answering calls, intercom Caller ID Answering systemLiquid damage Registering a handset to the base unitDeregistering a handset Index For your future reference

KX-TG6811BX, KX-TG6881UE, KX-TG6822BX, KX-TG6821UE, KX-TG6811UE specifications

Panasonic has long been a trusted name in telecommunications, and its latest range of cordless phones demonstrates an impressive blend of advanced technology and user-friendly features. Among the key models in this lineup are the KX-TG6812BX, KX-TG6812UE, KX-TG6881BX, KX-TG6811UE, and KX-TG6821UE, all designed with a focus on providing clear communication and convenience.

The KX-TG6812BX and KX-TG6812UE are notable for their ergonomic design and intuitive operation. Both models boast a large, backlit LCD display, making it easy to see caller IDs and navigate menus even in low light. With a range of up to 300 meters outdoors and 50 meters indoors, these phones ensure you can move around your home while staying connected. The models feature noise reduction technology, which enhances call clarity by minimizing background interference, a definite plus during conversations.

Moving on to the KX-TG6881BX, this model stands out with added functionality. It supports the use of multiple handsets, allowing users to extend their communication network throughout larger homes. This model also includes a built-in digital answering machine, making it easy to capture and manage messages when you cannot take a call. Its intelligent eco mode reduces power consumption, contributing to energy efficiency while maintaining call quality.

The KX-TG6811UE, while simpler in design, does not compromise on performance. It includes essential features like call blocking, which helps manage unwanted solicitations, and a hands-free speakerphone option for added convenience during group calls or multi-tasking. It offers solid battery life, ensuring that you can rely on it during power outages or extended use.

Lastly, the KX-TG6821UE combines the best elements from the previous models. It features a user-friendly interface, advanced call management options, and a robust battery performance. Its class-leading range and sound quality make it a consistent favorite among users looking for dependable home communication.

In summary, these Panasonic models are equipped with a suite of features designed for modern living, including call clarity technologies, energy-saving modes, and user-friendly interfaces. Their comprehensive functionality, paired with Panasonic's reputation for quality, positions them as excellent choices for reliable home communication needs.
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