Panasonic KX-TG6512BX, KX-TG6513BX Troubleshooting, General use Problem Cause/solution

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TG5511_6511_6521BX(e).book Page 42 Tuesday, June 8, 2010 9:17 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

Cause/solution

The handset does not turn on

L Place the handset on the base unit or charger

even after installing charged

to turn on the handset.

batteries.

 

The unit does not work.

L Make sure the batteries are installed correctly

 

(page 8).

 

L Fully charge the batteries (page 9).

 

L Check the connections (page 8).

 

L Unplug the base unit’s AC adaptor to reset the

 

unit and turn off the handset. Reconnect the

 

adaptor, turn on the handset and try again.

 

L The handset has not been registered to the

 

base unit. Register the handset (page 27).

I cannot hear a dial tone.

L Make sure that you are using the supplied

 

telephone line cord. Your old telephone line

 

cord may have a different wiring configuration.

 

L The base unit’s AC adaptor or telephone line

 

cord is not connected. Check the connections.

 

L Disconnect the base unit from the telephone

 

line and connect the line to a known working

 

telephone. If the working telephone operates

 

properly, contact our service personnel to

 

have the unit repaired. If the working

 

telephone does not operate properly, contact

 

your service provider/telephone company.

 

 

Programmable settings

 

 

 

Problem

Cause/solution

The display is in a language I

L Change the display language (page 14).

cannot read.

 

While programming, the

L A call matching an entry in the call barred list

display returns to standby

is being received.*1 Wait and try again later.

mode.

 

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Contents Before initial use, see Getting Started on Introduction Caller ID ServiceVoice Mail Service Important InformationModel composition Series Model No Base unit HandsetAccessory information Supplied accessoriesAdditional/replacement accessories For your safety Important safety instructions Other information Connections Setting upBattery installation Correct WrongBattery charge During a power failureControls HandsetKX-TG6511/KX-TG6512 KX-TG6513/KX-TG6519/KX-TG6521 Microphone Charge contacts Control type a Soft keysNavigator key Secure gripBase unit Charge contacts Speaker Erase StopLine DisplayHandset display items Meaning UseDialling mode Turning the power on/offInitial settings Display languageOne touch eco mode Wall mountingMaking calls Answering callsUseful features during CallKey lock Call shareAvailable for Handset phonebook Copying phonebook entries Copying an entryCopying all entries Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Caller List Answer System Play New Msg Play All MsgRinger Setup*3 Ringer Volume Handset Base Unit*1 Programming using the direct commands Recall/Flash*10 0000 Repeater ModeDefault Msec # 160 msecTG551165116521BXe.book Page 25 Tuesday, June 8, 2010 917 AM Changing the handset name AlarmSpecial programming Storing an area code to be deleted automaticallyChanging the base unit PIN Personal Identification Number Registering a unitIncoming call barring Caller ID subscribers only Registering a handset to the base unitKX-TG5511/KX-TG6511/ KX-TG6512/KX-TG6513/ KX-TG6519 Setting the repeater modeIncreasing the range of the base unit Deregistering a handsetCaller list Using Caller ID serviceCaller ID features Viewing the caller list and calling backErasing all caller information Editing a caller’s phone number before calling backErasing selected caller information Storing caller information to the phonebookMemory capacity including your greeting message Answering systemTurning the answering system on/off Call screeningListening to messages using the base unit Greeting messageOperating the answering system Listening to messages using the handsetErasing all messages Calling back Caller ID subscribers onlyRemote commands Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callCaller’s recording time Selecting Greeting OnlyVoice mail service Transferring calls, conference calls IntercomHandset locator Making an intercom callCharacter entry Character entry modesNumeric entry table Arabic character table Persian character tableExtended character table N Error messages Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom TG551165116521BXe.book Page 44 Tuesday, June 8, 2010 917 AM Caller ID Problem Cause/solution Liquid damage Problem Cause/solution Index For your future reference Copyright
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KX-TG5511BX, KX-TG6513BX, KX-TG6511BX, KX-TG6512BX, KX-TG6519BX specifications

Panasonic offers a range of reliable cordless phones, including the KX-TG6519BX, KX-TG6512BX, KX-TG6511BX, KX-TG6513BX, and KX-TG5511BX. These models are designed to cater to a variety of communication needs while incorporating advanced technologies to enhance user experience.

The KX-TG6519BX is a versatile model that comes with a powerful answering machine function, allowing users to record messages when they are unavailable. This model also features a large, easy-to-read backlit display that makes it user-friendly, even in low-light conditions. It supports a range of up to 300 meters outdoors and 50 meters indoors, ensuring crystal-clear conversations throughout the home or office.

The KX-TG6512BX offers dual handsets, making it perfect for households that require multiple devices. It boasts similar features to the KX-TG6519BX but lacks the answering machine capability. It is equipped with an eco-friendly mode that helps to reduce power consumption while maintaining high performance.

The KX-TG6511BX is designed for users who prefer a single handset. Despite its simplicity, this model does not compromise on quality. It features noise reduction technology, which minimizes background noise and delivers clearer audio for phone calls. This makes it ideal for users in busy environments who need to maintain reliable communication.

Meanwhile, the KX-TG6513BX provides a value option with three handsets, enabling extensive connectivity within a home or small office setting. This model shares many of the features found in its counterparts, such as call blocking and a dedicated button for speed dialing, which enhances usability.

Lastly, the KX-TG5511BX is a budget-friendly option without sacrificing essential features. It includes a built-in phone book, allowing users to store frequently dialed numbers conveniently. Its robust battery life ensures long talk times, making it a practical choice for everyday use.

All models integrate DECT technology, ensuring secure wireless communications with minimal interference. In addition, they come with a range of customizable ringtones and volume settings, allowing users to tailor their experience. With their user-friendly interfaces and practical features, these Panasonic cordless phones effortlessly combine functionality and style for any user.
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