Panasonic KX-TG6513BX, KX-TG6519BX, KX-TG6512BX, KX-TG6511BX Caller ID Problem Cause/solution

TG5511_6511_6521BX(e).book Page 45 Tuesday, June 8, 2010 9:17 AM

		Useful Information
Caller ID
Problem		Cause/solution
Caller information is not		L You must subscribe to a Caller ID service.
displayed.		Contact your service provider/telephone
		company for details.
		L If your unit is connected to any additional
		telephone equipment, remove and plug the
		unit directly into the wall jack.
		L If you use a DSL/ADSL service, we
		recommend connecting a DSL/ADSL filter
		between the base unit and the telephone line
		jack. Contact your DSL/ADSL provider for
		details.
		L Other telephone equipment may be interfering
		with this unit. Disconnect the other equipment
		and try again.
Caller information is slow to		L Depending on your service provider/
display.		telephone company, the unit may display the
		caller’s information at the 2nd ring or later.
		L Move closer to the base unit.
Time on the unit has shifted.		L Incorrect time information from incoming
		Caller ID changes the time. Set the time
		adjustment to “Manual” (off) (page 23).
The name stored in the		L Edit the phonebook entry name to fit in 1 line
phonebook is not fully		of text (page 19).
displayed while an outside call
is being received.
Answering system (KX-TG6521)
Problem		Cause/solution
My own greeting message		L Record your own greeting message again
cannot be properly heard.		(page 32).
I cannot operate the answering	L Someone is using the unit. Wait for the other
system.		user to finish.
		L A caller is leaving a message. Wait for the
		caller to finish.
		L The handset is too far from the base unit.
		Move closer.

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